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ARCOTEL Onyx Hamburg

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near Reeperbahn

Located close to St. Pauli Piers and Fish Market, ARCOTEL Onyx Hamburg provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is ₹13,460
₹14,402 total
includes taxes & fees
5 Jul - 6 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room

A hotel room with a large bed, a flat-screen TV, a sofa, and a desk.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a chair, and a large window with a view.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Comfort Room

8.8 out of 10
Excellent
(60 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room

9.0 out of 10
Wonderful
(7 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

A modern bathroom with a large mirror, a sink, and a hairdryer mounted on the wall.

Room

  • Sleeps 3
  • Free Wi-Fi

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About the area

Located in Hamburg-Mitte, a neighbourhood in Hamburg, ARCOTEL Onyx Hamburg is in the entertainment district and near a boardwalk. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travellers looking to shop may want to visit Reeperbahn and Fish Market. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Visit our Hamburg travel guide
Map
Reeperbahn 1a, Hamburg, HH, 20359

What's nearby

  • Hamburg - Germany
    Reeperbahn
    1 min walk - 0.0 km
  • Panorama of the Hamburg harbour near St. Pauli / Landungsbrücken
    St. Pauli Piers
    6 min walk - 0.5 km
  • Aerial spring view over St. Pauli district and stadium in Hamburg, Germany
    Millerntor Stadium
    6 min walk - 0.5 km
  • A cityscape at dusk with a prominent clock tower, a river, and modern buildings.
    St. Michaelis Church
    10 min walk - 0.9 km
  • Fish Market
    Fish Market
    13 min walk - 1.2 km

Getting around

  • St. Pauli U-Bahn
    2 min walk
  • Michaeliskirche Hamburg Station
    10 min walk
  • Hamburg Airport (HAM)
    33 min drive

Restaurants

  • Five Guys
    1 min walk
  • Mojo Club
    1 min walk
  • Zwick II
    1 min walk
  • BrewDog St. Pauli
    1 min walk
  • Domschänke
    4 min walk

About this property

ARCOTEL Onyx Hamburg

  • Luxury hotel near Reeperbahn
  • Located close to St. Pauli Piers and Fish Market, ARCOTEL Onyx Hamburg provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
    • Express check-in, a computer station and multilingual staff
    • A banquet hall, a porter/bellboy and a lift
    • Guest reviews say good things about the helpful staff
  • Room features
  • All 215 rooms boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Bathrooms with baths or showers and free toiletries
    • 76-cm flat-screen TVs with satellite channels
    • Separate sitting areas, LED light bulbs and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 592 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 76-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Is ARCOTEL Onyx Hamburg pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ARCOTEL Onyx Hamburg?

As of 21 Jun 2026, prices found for a 1-night stay for 2 adults at ARCOTEL Onyx Hamburg on 5 Jul 2026 start from ₹13,460, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ARCOTEL Onyx Hamburg?

Self-parking is available for EUR 22 per day.

What time is check-in at ARCOTEL Onyx Hamburg?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at ARCOTEL Onyx Hamburg?

Checkout is at noon.

Where is ARCOTEL Onyx Hamburg located?

Located in Hamburg-Mitte, this luxury hotel is within a 10-minute walk of Schmidts Tivoli, Reeperbahn, and St. Pauli Piers. Fish Market and Hamburg Messe and Congress are also within 1 mile (2 km). St. Pauli U-Bahn is only a 2-minute walk and Landungsbrücken Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ARCOTEL Onyx Hamburg Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 594 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

Reviews

Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean, good sized room, reception area/bar very nicely laid out, very good breakfast
Stayed 3 nights in May 2026
Verified

10/10 Excellent

POL

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless with kettle an mini fridge, staff very helpful and courteous, breakfast was plentiful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is modern and clean, it is on a convenient location near two subway stations with direct links to main train station and airport. The rooms are spacious and quiet despite the vicinity to the Reeperbahn.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, great area!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Really good hotel in very central location and with amazing breakfast. Soundproof rooms is a big advantage with the lively location.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities
Okay hotel, great location, good rooms
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and nice Hotel staff, reception housekeeping bar all excellent and Even though I’m not a Reeperbahn fan it’s a safe place to stay a few nights and also well maintained
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

Great hotel with excellent breakfast. Good location.
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Glen

Liked: Cleanliness, staff & service, amenities
Nice hotel and nice room, but with no opening windows you need to be able to control the room temperature. Sleeping in a sauna wasn’t ideal!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chervin

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and good location
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and stylish, surprisingly quiet for the area.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Hamburg

Very convenient hotel in the heart of Hamburg. The room was big and the beds maybe a bit too hard for me, but overall a pleasant stay.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, rooms, and staff. Convenient to the entertainment district and other night life in a very lively neighbourhood.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel that is conveniently located in the entertainment district of Hamburg. Clean rooms with a very good breakfast. Would return again on next visit.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly new property with nice large rooms. Our stay was comfortable and the bar staff were all excellent. The area is walkable and is focused on nightlife. Definitely a little different than we were expecting but overall, things felt safe. Breakfast was solid with many options. Felt like we received good value for our money here.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Askell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, good service
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Kevin James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but the area can be a little dirty at times.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very welcoming. room was a good size, very good location. downsides were the curtain in the room was falling off the rail and the wifi was very weak in the room (although you can ask for a password to an addtional wifi network)
Stayed 3 nights in Jul 2024
Verified

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Great room, great location. Did not try breakfast. Unattentive reception, passed by many times and they did not look up or said hi even though they were alone there.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Not worth it.

The room's size was satisfactory, however, the cleanliness was not up to standard, and the establishment does not align with a four-star rating. It is recommended that guests do not include breakfast with their room booking, as it does not represent good value. While the hotel's location is convenient, the noise levels are significant, particularly during weekend stays.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and modern. The wifi signal was so weak it didn't work at all. We had to spend extra money on an esim just to be connected. Disappointing for a hotel that offers wifi inclusive with your room. The lock on the shower door was broken so you had to hold it closed with your foot when you showered so you didn't flood the room. Good location.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous ... staff excelled themselves

With 13 of us staying in the hotel for between 1 and 3 nights, we had lots of comments on the good choice of hotel amongst us. Others hada few issues on getting the room temperature right, but that seemed to be the only criticism I heard. With one member of the party not well, I had reason to enlist the help of the hotel staff in getting more professional medical help. Can't rate the response and willingness and concern of the staff at reception enough. Due to chnaging shifts, I did not get time to thank them personally, but hope this message gets back to them
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star
Stayed 1 night in May 2026
Verified

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great hotel in great location
Stayed 3 nights in Aug 2025