Ham Thuan Nam Trip

The property was ok there is a lot that could be done. The staff was excellent.

The unit is spacious which is exactly what we needed, but we did not get the key on time as promised (there was a 30-minute delay), and the unit was not very clean and had other issues. We had to request the kitchen area to be re-cleaned, shower handle to be fixed, tissue papers to be provided…. One of the bathroom doors could not be locked and there are plenty of black moldy spots in the shower areas. This was the last stop on our two week long Vietnam and Cambodia trip, and it was the least clean unit, though the most expensive one we had booked. They also do not provide luggage storage on site as they told us it’s a service apartment not a hotel. On our second day stay, we requested clean towels. Did not hear back for a few hours. When we had to request again early evening for only two clean towels, we were told that we must make such request one day in advance. We were advised to wash the towels ourselves using the washing machine in the unit. Our family has been traveling around the world each year, and have never stayed in a place where a couple of clean towels could not be provided upon request. Despite the ample space and relatively good location, we’ll never book Zenity in the future.

Nice property to stay

I had a wonderful stay at this hotel. The location was fantastic and made it easy to explore the area on foot. The staff were amazing—so friendly, welcoming, and always happy to help. The buffet breakfast was beautiful, with a great selection and something for everyone. I also dined at the restaurant and Sky Bar, and the food was absolutely amazing. Everything was delicious and beautifully presented. The pool was a lovely place to relax and cool off after a day of walking and exploring in the heat. It was the perfect way to unwind. Overall, I had a fantastic experience and would definitely stay here again. Highly recommended!

Luckily got a room upgrade. Service was amazing, room was clean and comfortable, nice to have a gym and pool for use. I would def stay here again