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"Staff with pride in their role and enjoyable to chat with! Thank you Alex and Rochelle and the team."

"Great hotel with modern comfortable rooms. Great location and pleasant staff"

"Love the place,very friendly"

"Stayed here for one night, attended a concert nearby. Within walking distance for trams, buses, shops and concert venue. Room was lovely, comfy bed. Breakfast buffet was great, plenty of both hot and cold choices and clean dining area. Will definitely choose again and recommend. Staff were friendly and helpful. "

"This hotel is conveniently located right around the block from Piccadilly station. I arrived around noon and was allowed to check in early because of my Marriott status. The hotel offered late night snacks and drinks for the concert-goers over the weekend. The room was super comfortable and the air conditioning was a great bonus. My only complaint was that you could hear the running water (toilets flushing/showers) through the walls. Overall, I really liked the hotel and neighboring area, and I will stay here in the future if I am visiting again. "

"Hotel is terrific with a lovely diversity of staff from a host of nations. Friendly and helpful. Food was lovely and the spa facilities were great too. Parking is very expensive so beware! Pre book and discount where you can!"

"Loved the style of the room. Hotel was clean and modern. All your staff are friendly. Location great for exploring Manchester. "

"I had a wonderful stay at this hotel! The staff were incredibly nice, professional, and always willing to help with a smile. From check-in to check-out, their service was top-notch and made me feel genuinely welcomed. The room and facilities were spotless, reflecting a strong commitment to cleanliness and hygiene. I also appreciated the complimentary breakfast, which offered a good variety and was served fresh daily. Another great touch was the 24-hour availability of coffee, water, and even sparkling water in the common areas — a small detail that really enhanced the comfort of my stay. Overall, this hotel combines excellent service with thoughtful amenities, and I would definitely recommend it to anyone visiting the area. "

"Amazing atmosphere and great customer service. "