Lobby lounge
Check availability

Reviews of The Sutton Place Hotel Halifax

5 out of 5
The Sutton Place Hotel Halifax
1700 Grafton Street, Halifax, NS

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1077 out of 1334 reviews" "
Rating 8 - Good. 176 out of 1334 reviews" "
Rating 6 - Okay. 39 out of 1334 reviews" "
Rating 4 - Poor. 26 out of 1334 reviews" "
Rating 2 - Terrible. 16 out of 1334 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!! So friendly. Great location right next door to the convention centre and lots of restaurants. Walkable to the waterfront. The room itself didn’t not have blackout blinds. Keep in mind there is also no microwave. The washroom was beautiful but not the best in terms of practicality, not many surfaces to set my items on. There was a fire alarm that went off on the last day we were there. Was very disruptive. Didn’t get compensated in anyway…
Stayed 4 nights in May 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Olivia Wood- Front Office Team Lead on 27 May 2024
Thank you Ben this amazing review. We are happy that you enjoyed your stay with us. We do look forward to welcoming you back to the hotel. Warm Regard, The Sutton Place

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in Halifax for a convention and this was the perfect place to stay! Wonderful staff that are friendly, helpful and efficient. Beautiful room and bathroom were clean, very comfortable bed and pillows. Lots of shopping/restaurants nearby and walking distance to the harbour front. Had a view of Citadel Hill too which is also in walking distance. Excellent overall and would stay again if in the city.
Stayed 1 night in May 2024
Response from Daynen Bowe - Front Office Supervisor on 25 May 2024
To say that this review is amazing would be an understatement. Thank you so much Melissa for taking the time to share. We will be sure to share this review with the entire team. We are so happy to hear that you enjoyed the stay and your time in the city. We look forward to welcoming you back in the near future. Warm Regards,

10/10 Excellent

Stephane

Travelled with family, Travelled with partner
Great location
Stayed 3 nights in May 2024
Response from Olivia Wood- Front Office Team Lead on 24 May 2024
Thank you Stephane this amazing review. We are happy that you enjoyed your stay with us. We do look forward to welcoming you back to the hotel. Warm Regard, The Sutton Place

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Halifax location! Rooms were clean and beautiful, was overall very happy with my stay.
Stayed 2 nights in May 2024
Response from Olivia Wood- Front Office Team Lead on 24 May 2024
Thank you Jessica for this amazing review. We are so happy that you enjoyed the stay and the kettles in the room. We do look forward to welcoming you back to the hotel. Warm Regards,

10/10 Excellent

Wen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
J’ai été agréablement surpris qu’il y ait une bouilloire.
Stayed 3 nights in May 2024
Response from Daynen Bowe - Front Office Supervisor on 23 May 2024
Thank you Wen for this amazing review. We are so happy that you enjoyed the stay and the kettles in the room. We do look forward to welcoming you back to the hotel. Warm Regards,

10/10 Excellent

Akel

Liked: Property conditions & facilities
Stayed 3 nights in May 2024
Response from Olivia Wood- Front Office Team Lead on 21 May 2024
Thank you Akel for this awesome 5 star review. We will be sure to pass along this feedback to our team. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

AMY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, luxurious
Stayed 2 nights in May 2024
Response from Olivia Wood- Front Office Team Lead on 20 May 2024
Thank you Amy for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Olivia Wood- Front Office Team Lead on 19 May 2024
Thank you Cheryl for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, service in bar lounge was superb and helpful suggestions. Room was attractive and well situated. It would have been nice to have had slippers with the robe. However no complaints at all. I would return.
Stayed 2 nights in May 2024
Response from Olivia Wood- Front Office Team Lead on 20 May 2024
Thank you Paula for this awesome 5 star review. We will be sure to pass along this feedback to our team. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Chris, Pincher Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had yet again another wonderful stay
Stayed 1 night in May 2024
Response from Olivia Wood- Front Office Team Lead on 14 May 2024
Thank you Chris for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

PIRAVENA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing and spotless.
Stayed 1 night in May 2024
Response from Olivia Wood- Front Office Team Lead on 14 May 2024
Thank you Piravena for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

6/10 Okay

Terrilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I am giving it is 3 is because I was awaken a few times by people outside yelling and screaming at late night early morning. I went for a nice relaxing night and to get some good sleep but unfortunately that didn’t happen. Other than that it was a great stay. The staff were very friendly and helpful. Beautiful hotel
Stayed 1 night in May 2024
Response from Olivia Wood- Front Office Team Lead on 14 May 2024
Thank you for providing this feedback and apologize for the noise effecting your nights stay. We will try to assign you to a higher floor in the future, to help with the noise issue you experienced. We hope to welcome you back in the future.

8/10 Good

Zachary

Travelled with family
Liked: Cleanliness
It was nice
Stayed 2 nights in May 2024
Response from Eli Moscovitch - Front Office Manager on 13 May 2024
We appreciate the review, Zachary. Please don't hesitate to share any feedback you have on how we can obtain that fifth star!

10/10 Excellent

Hersh

Liked: Cleanliness, staff & service, property conditions & facilities
One of the better hotels in Halifax
Stayed 5 nights in Apr 2024
Response from Eli Moscovitch - Front Office Manager on 13 May 2024
Thank you for the great review Hersh! We look forward to welcoming you back.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Worth it
Stayed 1 night in Apr 2024
Response from Eli Moscovitch - Front Office Manager on 10 May 2024
Thank you for the great review Robin. We hope to host you again in the near future.

10/10 Excellent

Carrie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious, amazing beds, beautiful finishes, friendly staff. Really lovely spot. It's a little pricey but if you want a special stay, this is it.
Stayed 1 night in May 2024
Response from Eli Moscovitch - Front Office Manager on 10 May 2024
Thank you for the fantastic review Carrie! We are so pleased to hear that your stay was special. We hope to see you again soon!

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad hotel. Clean, well-appointed and in a good location. Not exactly a 5-star. Cramped lobby, smallish rooms are nothing special. Restaurant is a chain steakhouse; not what you’d expect for 5-star in Halifax
Stayed 1 night in May 2024
Response from Eli Moscovitch - Front Office Manager on 10 May 2024
Thank you for your review and feedback Duane. We are glad to hear you enjoyed your stay.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location. Perfect location. Great value, beautiful room, friendly staff. Delicious restaurant on site. No free breakfast and not *many* amenities are a slight downside but since the hotel is located directly in the middle of downtown, the amenities surrounding the property are plentiful, and surely make up for parts that are lacking.
Stayed 1 night in May 2024
Response from Olivia Wood- Front Office Team Lead on 7 May 2024
Thank you Dennis for this awesome 5 star review. We are happy you enjoyed the prime location and look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Olivia Wood- Front Office Team Lead on 7 May 2024
Thank you Kyle for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

AMANDA, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good downtown location, easy to walk to places. Nice rooms, albeit a bit small, good views. Lots of restaurants around the hotel.
Stayed 1 night in May 2024
Response from Olivia Wood- Front Office Team Lead on 21 May 2024
Thank you Amanda for this awesome 5 star review. We will be sure to pass along this feedback to our team. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in May 2024
Response from Olivia Wood- Front Office Team Lead on 4 May 2024
Thank you Michael for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

pardeep

Stayed 1 night in May 2024
Response from Olivia Wood- Front Office Team Lead on 24 May 2024
Thank you Pardeep for this awesome 5 star review. We will be sure to pass along this feedback to our team. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Spencer

Stayed 3 nights in Apr 2024
Response from Daynen Bowe - Front Office Supervisor on 23 May 2024
Thank you Spencer for this great 5 star review. We do look forward to welcoming you back to the hotel. Warm Regards,

10/10 Excellent

Nicola Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 4 May 2024
Thank you Nicola Jane for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Shelton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 4 May 2024
Thank you Shelton for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Chris, Pincher Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, eat and enjoy a night in Halifax. Everything you could want is right there or in walking distance
Stayed 1 night in Apr 2024
Response from Daynen Bowe - Front Office Supervisor on 1 May 2024
Thank you Chris for this awesome review. We will be sure to share this review with the entire team. We are so grateful to be in such a central location. We look forward to welcoming you back to the hotel. Warm Regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Daynen Bowe - Front Office Supervisor on 1 May 2024
Thank you Paul for this great review.; We are so happy that you had an excellent stay and we do look forward to your next stay with us. Warm Regards,

10/10 Excellent

Sumanjit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 28 Apr 2024
Thank you Sumanjit for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

2/10 Terrible

Enrico

Stayed 1 night in Apr 2024
Response from Daynen Bowe - Front Office Supervisor on 23 May 2024
Thank you Enrico for leaving us a review. Do you mind to elaborate on where we dropped the ball during the course of your stay. We would definitely love to rectify this situation. Warm Regards,

10/10 Excellent

Doriann, St Johns

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 28 Apr 2024
Thank you Doriann for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Conor John

Stayed 3 nights in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 17 May 2024
Thank you Conor John for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like the parking options
Stayed 1 night in Apr 2024
Response from Daynen Bowe - Front Office Supervisor on 26 Apr 2024
Thank you Paul for this great feedback and the amazing 5 star review. . We do hope that you decide to stay with us again in the future, so that we can find a parking option that better fits. Warm Regards, The Sutton Place Hotel Halifax. Warm Regards,

10/10 Excellent

HYEJIN

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice that the room was clean
Stayed 2 nights in Apr 2024
Response from Daynen Bowe - Front Office Supervisor on 26 Apr 2024
Thank you Hyejin for this amazing review. We are so happy to hear that you enjoyed the stay. We do look forward to welcoming you back. Warm Regards,

10/10 Excellent

Kenny

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean and high end hotel ,convenient location with tons of entertainment with in walking distance,valet parking was a great relief instead of looking for parking. Chop Steakhouse is the restaurant on site and its a must try. The only thing that we wish that the hotel had a swimming pool and a sauna as well ,other than that, we had a great experience.
Stayed 2 nights in Apr 2024
Response from Daynen Bowe - Front Office Supervisor on 26 Apr 2024
Thank you Kenny for this amazing review. We are so happy to hear that you enjoyed the stay. We will be sure to share this feedback with the entire team. We will reopen our hot tub and patio on the 1st of May for the season. We look forward to your next stay with us. Warm Regards,

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chop restaurant was wonderful, the staff were friendly and hospitable.
Stayed 2 nights in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 22 Apr 2024
Thank you Tom for this awesome 5 star review. We look forward to having you stay with us again. Glad you also thoroughly enjoyed your dining experience at Chop. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Erin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed, nice amenities, Chop is excellent!
Stayed 1 night in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 22 Apr 2024
Thank you Erin for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great experience at the Sutton place. I stay there often
Stayed 1 night in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 22 Apr 2024
Thank you Jessica for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Trudi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 16 Apr 2024
Thank you Trudi for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 17 Apr 2024
Thank you Heather for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Michael

Stayed 2 nights in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 6 May 2024
Thank you Michael for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Amelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 14 Apr 2024
Thank you Amelia for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Staff were wonderful
Stayed 1 night in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 14 Apr 2024
Thank you Liane for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

8/10 Good

Christina

Stayed 6 nights in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 14 Apr 2024
Thank you Christina for this 4 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 14 Apr 2024
Thank you Jason for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards, The Sutton Place Hotel Halifax.

10/10 Excellent

maddy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Samir Bista on 12 Apr 2024
Thank you Maddy for this awesome 5 star review. We look forward to having you stay with us again.Warm Regards,The Sutton Place Hotel Halifax.

10/10 Excellent

Alanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views and restaurant had a great menu
Stayed 3 nights in Apr 2024
Response from O.W on 10 Apr 2024
Thank you Alanna for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards,

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll be back
Stayed 1 night in Apr 2024
Response from O.w on 10 Apr 2024
Thank you Tara for this awesome 5 star review. We look forward to having you stay with us again! Warm Regards,

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from O.W on 10 Apr 2024
Thank you Brandon for this awesome 5 star review. We look forward to having you stay with us again. Warm Regards,

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing would definitely stay again
Stayed 1 night in Apr 2024
Response from Olivia Wood- Front Office Team Lead on 10 Apr 2024
Thank you Martha for this awesome 5 star review. The Sutton Place Team always strives on giving our guests the best service. We look forward to having you stay with us again. Warm Regards,