10/10 Excellent
Amy
Travelled with partner
18 Jun 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for an inclusive and peaceful onsen, then this is for you!
I was traveling through Hakone that allowing both tattoos and mixed genders.
When we posted for advice on different travel sites, most people said "you're looking for a unicorn that might not exist, good luck".
So when I stumbled across a last minute deal for this ryokan, I wasn't expecting much, even though the reviews and pictures were good.
But boy, was I surprised! From the moment we arrived we were blasted by a wave of zen and ease. Our check-in was smooth and the place was very clean and beautiful.
We were welcomed with kindness and patience, all of our questions were answered in great English, and we were even upgraded to a free third onsen session (2 evening sessions and 1 morning session).
We also decided to get their breakfast add-on and it was worth it. There aren't many restaurants nearby within walking distance and after a long travel day we didn't feel like going anywhere before checking out.
Overall, our experience was fantastic! If you're looking for an inclusive private onsen that you can enjoy with your family or significant other, this is it! We can't stop gushing to each other about how perfect our experience was.
Amy
Stayed 1 night in Jun 2024