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Reviews of Hagi Royal Intelligent Hotel

3 out of 5
Hagi Royal Intelligent Hotel
3000-5 Chinto, Hagi, Yamaguchi

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 89 reviews" "
Rating 8 - Good. 44 out of 89 reviews" "
Rating 6 - Okay. 16 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 3 out of 89 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

William J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Stanley

Spacious compared to some Japan hotel. Good location. Clean and helpful staff.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Large rooms
Comfortable rooms. Very strict on visitors to your room, even when it was another guest of the hotel.
Stayed 5 nights in Apr 2018

8/10 Good

KUMIKO

Stayed 1 night in Sep 2022

2/10 Terrible

hiromi

Stayed 1 night in Aug 2022

6/10 Okay

hisashi

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅からも近く、静かで快適でした。露天風呂は1人用が2つありました。
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良い
古いながらも快適。温泉もあります。寝るだけなら大満足。アクセスも便利
Stayed 1 night in May 2022

10/10 Excellent

KENZOU

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

としはる

Travelled with family
Liked: Cleanliness, property conditions & facilities
不満はありません。 また、利用しようと思います
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良好
とても良かった。
Stayed 1 night in Nov 2021

4/10 Poor

misako

Stayed 1 night in Nov 2021

6/10 Okay

Hidetoshi

Disliked: Property conditions & facilities
古い日本式のホテルでした。まあ地方都市のサービスなのでこんなものでしょう。可もなく不可もなし。
Stayed 1 night in Sep 2021

8/10 Good

Kimihito

Liked: Cleanliness, staff & service, room comfort
しっかりマネージされているホテル
良くマネージされて従業員のモチベーションも高く色々と工夫がされていました。露天風呂の各種変わり湯や無料の朝食等。ジムも無料。内装もリノベされてきれいでした。残念だったのが部屋が汗臭かった？こと。古いからやむを得ないのか、換気やクリーニングに課題があるのか。
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
家族で利用
ビジネス利用が多そうですが、家族で利用。受付対応はたまたま担当だった人はもう少し愛想が有ってもいいのかなと思いましたが、全体的には皆さん普通でした。各フロアに無料でお茶が飲めるサーバーがあります。部屋の清掃は凄く良かったです。スリッパも紫外線消毒が部屋で出来ます。朝食バイキングは評判良さそうですが、朝9時までの利用のため、間に合わず利用出来なかったのが心残りです(自分のせいです)。綺麗で使い勝手が良いので、萩にお泊まりの際はオススメかなと思いました。ビジネスホテルの中では良い方かなと思いました。
Stayed 1 night in Apr 2021

6/10 Okay

chiyomi

Travelled with family
Disliked: Cleanliness, room comfort
初萩
お風呂はとても綺麗でよかったです。 ただ部屋がタバコ臭くて息子と大学受験で宿泊をしたためちょっと困りました。 原因は廊下にある喫煙ルームからの匂いが染み付いているのかなと思いました。
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

WEICHING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在車站附近便利
Stayed 1 night in Jan 2020

6/10 Okay

パピー

スタッフが朝10まではいないと言われたからびっくりです❗ビジネスホテルだからと言ってあれはないと思います❗もっとお客様様寄り添いおもてなしの仕方を考えるべきです❗
Stayed 1 night in Jan 2020

8/10 Good

reika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

MEI FUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised to have Onsen, amazing!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お値段の割には満足でした
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックアウト時にスタッフが不在
作りが古いせいか昭和っぽいホテルです。名前負けしています。スタッフが足らないのか、チェックアウト時にスタッフが不在となります。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

KAZUYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
施設の入口がわかりずらかった。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
金額もお安く、お部屋もきれい！ お風呂も大満足！ 朝食無料は申し訳ないくらいのサービスで美味しかったです。また、こちら方面に来たら寄りたいです
Stayed 1 night in Aug 2019

8/10 Good

fumi, 千葉

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広くて、ゆっくりできました。大浴場、露天風呂が気持ちよかったです。 ２階には、お店が入っていて、夕飯を食べに行くのも便利でした。
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
เป็นโรงแรมเก่าแก่ แต่ใส่ใจลูกค้า ที่จอดรถกว้าง ใกล้สถานีรถไฟ
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備・サービスの質
宿泊費がリーズナブルで、朝食もまずまず。部屋の風呂はシャワーのみだが、いろいろな蛇口があり十分。
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も設備もきれいで良かった。
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
大きくて割安なホテル
古いがそこそこ大きいホテル。フロントの女性がとても明るく印象がよかった。大浴場も露天風呂がありよかった。
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
朝食についてやや不満!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
部屋のＴＶをもう少し大きなサイズにして欲しい。
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
宿泊に関してはすごく満足しています。部屋の清潔感及び加湿器の充実朝食のサービス等は感謝です。 残念なのは撤退したテナントの空きが何か気になりました。
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
冷蔵庫に前の人が残した？のか不明だがスーパーの袋に入った新品の缶ビール
Stayed 1 night in Jan 2019