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Reviews of ibis Styles Haarlem City

3 out of 5
ibis Styles Haarlem City
A.w.f. Idenburglaan 2, Haarlem

Reviews

8.4

Very good

Rating 10 - Excellent. 167 out of 440 reviews" "
Rating 8 - Good. 215 out of 440 reviews" "
Rating 6 - Okay. 38 out of 440 reviews" "
Rating 4 - Poor. 11 out of 440 reviews" "
Rating 2 - Terrible. 9 out of 440 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don't have air conditioning or a restaurant - everything else was amazing!
Stayed 1 night in May 2024

8/10 Good

Verlyn Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no restaurants close by.
Stayed 3 nights in Apr 2024
Response from The ibis Styles Haarlem City team on 13 May 2024
Dear Dean, Thank you for taking the time to review your stay.We are thrilled to hear that you found our rooms impeccably clean and were satisfied with the overall condition of our hotel. Our team is committed to providing outstanding service, and your acknowledgment of these efforts is highly appreciated.However, we regret to hear that the proximity of restaurants did not meet your expectations. While ibis Styles Haarlem City does not have an in-house restaurant, we are happy to partner with several excellent dining establishments in the vicinity and also offer assistance with food delivery options for our guests' convenience. Our location next to the ice skating rink of Haarlem offers a unique view, and we hope that added a special touch to your stay.Your remarks about the room amenities have been noted. We constantly strive to provide a comfortable and functional environment for our guests, and we apologize if we fell short in this area. Our rooms are equipped with necessary amenities, including complimentary hot beverages in the lobby, to enhance our guests' experiences.We are looking forward to welcoming you again. All the best!The ibis Styles Haarlem City team

10/10 Excellent

Shahrukh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus stops to haarlem centre 15 min walk away and a train station 15 minute walk away. easy to get to and from Amsterdam. Polite staff, good facilities and perfect room
Stayed 4 nights in Apr 2024
Response from The ibis Styles Haarlem City team on 17 Apr 2024
Dear Guest, Thank you for this great review.We're glad to hear that our proximity to public transportation made your travels to and from Amsterdam convenient. It's wonderful to know that our team's courteous service contributed to your positive experience and that our facilities met your expectations. We take pride in the cleanliness and condition of our rooms, so your 100% satisfaction in these areas is particularly gratifying to us.We hope you also had the opportunity to explore Haarlem's beautiful city center and nearby attractions. At ibis Styles Haarlem City, we aim to provide a comfortable and memorable stay for all our guests.We look forward to seeing you again in the future. Best wishes,The ibis Styles Haarlem City team

8/10 Good

Yukiyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well equipped. Without car, transmission may be a problem.
Stayed 2 nights in Apr 2024
Response from The ibis Styles Haarlem City team on 17 Apr 2024
Dear Kiyoshi,Our sincerest thanks for this positive review of your stay at our hotel.We are delighted to hear that you found your room impeccably clean and were satisfied with the amenities provided. Our team strives to ensure each guest enjoys a comfortable and well-equipped stay, so your kind words are greatly appreciated.We regret to hear that you encountered some challenges with transportation accessibility. While we are conveniently located next to various public transport options and offer bike rentals to enhance our guests' experience, we understand that this may not suit everyone's preferences. Please know that we are always here to assist with travel arrangements to ensure a smooth and enjoyable visit to Haarlem.Should you consider us for your future travels, we would be more than happy to welcome you back, offering the high-quality service that you, and all our guests, deserve.We look forward to having you return. Best wishes,The ibis Styles Haarlem City team

10/10 Excellent

Vickie

Stayed 3 nights in Sep 2023
Response from The ibis Styles Haarlem City team on 15 Apr 2024
Dear Vickie,Thank you for your positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion.Best regards,The ibis Styles Haarlem City team

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Oct 2023
Response from The ibis Styles Haarlem City team on 31 Oct 2023
Dear Kevin,Thank you for sharing your positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again soon for another enjoyable experience.Best wishes,The ibis Styles Haarlem City team

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Everything is wonderfull, great sraff, great comfort, free cofee all day. Great place to stay.
Stayed 2 nights in Oct 2023
Response from The ibis Styles Haarlem City team on 23 Oct 2023
Dear Rene,Thank you for such a positive review.We are thrilled to hear that you found our staff to be great and the comfort of our rooms to your liking. It's also nice to know that you appreciated the free coffee available throughout the day. Our aim is to provide a welcoming and comfortable atmosphere for all our guests, and we're glad we could achieve that during your stay.We look forward to welcoming you again.Best regards,The ibis Styles Haarlem City team

10/10 Excellent

Jovanka, Kralendijk Bonaire

Liked: Cleanliness, staff & service
Top
Stayed 3 nights in Oct 2023
Response from The ibis Styles Haarlem City team on 23 Oct 2023
Dear Jovanka,Thank you very much for this kind review of your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.Thank you again; we hope to welcome you back soon.Kind regards,The ibis Styles Haarlem City team

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice overnight accommodations.
Stayed 1 night in Sep 2023
Response from The ibis Styles Haarlem City team on 28 Sept 2023
Dear Larry,Thank you for positively reviewing your time at our hotel.We are thrilled to hear that you found our accommodations to be very nice and appreciated the cleanliness, hotel condition, and service. Our team works hard to maintain a high level of cleanliness and provide exceptional service to all our guests. It's great to know that we were able to meet your expectations during your stay.We look forward to seeing you again on your next visit.Best wishes,The ibis Styles Haarlem City team

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have moved to Haarlem from Berlin and needed a hotel for a night whilst waiting for furniture van to arrive. The staff were really helpful and gave us the dining room to relax and eat in as we ordered food. The two young children slept really well in the family room. Thank you for the excellent start in a new country.
Stayed 1 night in Aug 2023
Response from The ibis Styles Haarlem City team on 4 Sept 2023
Dear Paul,Thank you for taking the time to review your stay.We are delighted to hear that our staff was helpful and accommodating during your stay, making your transition to a new country smoother. It's great to know that our family room provided a comfortable space for your children to rest well. Our hotel's location and amenities aim to cater to a variety of guests, including families like yours.We appreciate your kind words and are glad that our dining area was suitable for you to relax and enjoy your meal. Our staff is always happy to assist with any needs or recommendations for nearby restaurants.The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes,The ibis Styles Haarlem City team

10/10 Excellent

Ernest

Stayed 2 nights in Jul 2023

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
As the reviews indicate, Ibis Styles Bloemendaal is new, clean, and reasonably priced. It might be ideal for a car-driving tourist. The 1 kilometer walk to the station passes through the pleasant suburban neighborhood.
Stayed 4 nights in Jun 2023

10/10 Excellent

Xiao Yun, Toronto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The entire building is clean, requires room card to access the elevator and front door after hours, which is safe to stay. A free parking lot is located across the street. Highly recommend this hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Stayed 4 nights in Jun 2023

8/10 Good

Allan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was too far from tourist area with transportation far.
Stayed 1 night in May 2023

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In a lovely neighborhood but a little too far from tourist sites. Not good for seniors unless in good shape. Over a mile from train station.
Stayed 2 nights in May 2023

10/10 Excellent

Suresh

Liked: Staff & service, amenities, property conditions & facilities
Everything fine
Stayed 1 night in Apr 2023

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for cycling
Stayed 1 night in Apr 2023

10/10 Excellent

Tracey

Stayed 4 nights in Mar 2023

10/10 Excellent

michael

Liked: Property conditions & facilities, room comfort
Very friendly and helpful employees. A basic room, very clean and comfortable. Good value for money.
Stayed 1 night in Mar 2023

10/10 Excellent

LI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

MLADEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

10/10 Excellent

MLADEN

Stayed 2 nights in Dec 2022

10/10 Excellent

Brett

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. Clean and modern rooms.
Very nice and in a good location in Haarlem. Beware, the taxi's are ridiculous from Schiphol Airport. No joke we spent $67 on the 15 minute trip. Wish they would add a shuttle.
Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - great stay!
Great stay, bit sad it was only for one night. The bed is super comfortable and I did not hear the alarm. I blame the bed... Staff is great, friendly and helpful. Did not get a chance to try the breakfast but looked great. Overall a very pleasant experience and will be back.
Stayed 1 night in Oct 2022

10/10 Excellent

Joke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and helpfull staff. Nice clean room
Stayed 2 nights in Jun 2022
Response from Regards Esther on 10 Jun 2022
thank you very much for your kind reply!

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Ibis Styles team on 22 Jun 2022
Bedankt voor uw review! Hopelijk tot ziens.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Shun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not c
Stayed 1 night in Apr 2022

10/10 Excellent

Shun

Stayed 2 nights in Apr 2022

8/10 Good

Ranjith

Stayed 4 nights in Apr 2022

2/10 Terrible

Gideon

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We had a disturbing and unpleasant experience at the IBIS hotel Haarlem, It was freezing cold outside, and inside the room the heating did not work, we asked to move us to an other room, the reception told us that all rooms are the same, they closed the central room heating system for the night, finally they gave us extra blankets A NIGHTMARE !!!. When checkout they even did not want to take responsibility, It is the first and las time I'll book a room in IBIS Haarlem.
Stayed 1 night in Mar 2022
Response from Reception ibis Styles on 25 Mar 2022
Dear Gideon, We are so sorry to hear that your stay at our hotel was not as you wished. We have received feedback from our guests that they find it too hot in the rooms. Unfortunately we can't change the climate in the rooms separately. We hope that you can understand this. Again, sorry for the inconvenience. Kind regards, The ibis Styles Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice for this price. A little warm in the room, and centralized AC didn't work.
Stayed 1 night in Aug 2021

10/10 Excellent

Maryke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Damien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the traveller
Lovely comfortable stay at the Ibis Styles Haarlem. Delightful staff & good sized room. Bed just the right firmness for a good night’s sleep & the shower quite powerful & spacious. Very clean & well laid out hotel. Perfect place to stay if you are travelling by car. €5 per day for parking with video surveillance, so security is good. Breakfast was fine, probably not the full menu due to COVID restrictions, but still tasty & filling. Would stay here again.
Stayed 1 night in Aug 2020
Response from ibis Styles team on 4 Sept 2020
Dear David, thank you very much for sharing your experiences. It is nice to read that you have experienced everything so positively. We hope to welcome you again to our hotel. With kind regards from Haarlem, the Ibis Styles team

10/10 Excellent

Houssam, Casablanca

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel Clean and good place Ibis is always nice
Stayed 4 nights in Feb 2020
Response from Ibis Styles Team on 18 Feb 2020
Dear Houssam, Thank you for your 5 out of 5 Rating :)

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely comfortable hotel, helpful stay and great location
Stayed 6 nights in Dec 2019
Response from meerle on 3 Jan 2020
Dear David, Thankyou for your review! We hope to see you soon! Kind regards, Ibis team

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms were a good size and exactly what we needed for our family for 1 night. Staff were friendly and the breakfast and coffee in the morning was great. Thank you!
Stayed 1 night in Dec 2019
Response from Marketing on 24 Dec 2019
Thank you for your review. We appreciate you taking the time to provide detailed information regarding your stay.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from ibis team on 11 Dec 2019
Dear Christopher Thank you very much for taking the time to leave a review about your stay!

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Marketing on 29 Oct 2019
Thank you Michelle, for the wonderfull feedback. greetings, ibis Styles Team

10/10 Excellent

Koji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
It was clean, quiet, and comfortable. Walkable to center of town. Good to access to Schiphol airport.
Stayed 1 night in Sep 2019
Response from Marketing on 17 Oct 2019
Dear Koji, Thank you for your good comments. Your evaluation is a very nice compliment for our hotel and the whole team! We are very happy that you are completely satisfied with us. Warm greetings the ibis Styles Haarlem City Hotel.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was 27 euros for 2 people. Quite steep! Everything was fine, but it was much farther outside of Haarlem than I anticipated. Good for folks with cars visiting the area.
Stayed 1 night in Sep 2019
Response from Marketing on 17 Oct 2019
Thank you for your review of the ibis Styles Haarlem City Hotel. We appreciate you taking the time to provide detailed information regarding your stay. Warm regards, the ibis Styles Haarlem City Hotel.

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Nothing specials about the cleaning from the room. Unique ? The carpet was not cleaned.
Stayed 3 nights in Sep 2019
Response from ibis Styles Haarlem City Hotel on 9 Sept 2019
Dear Mr/Mrs, We are sorry to read this comment. It cannot happen that your room is not cleaned properly. Will you come to the reception in the future? So that we can offer you a clean room. Kind regards, Fleur ibis STYLES Haarlem City Hotel

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of a walk into the city centre
Stayed 4 nights in Sep 2019
Response from Fleur on 9 Sept 2019
Dear Mr. Ralf, The walk into the city centre is 2KM. There is a trainstation, called Bloemendaal, only 10 minutes away from the hotel. We hope you enjoyed your stay. Kind regards, Fleur ibis STYLES Haarlem City Hotel

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed here to break up a trip and discover a bit of North Holland. Hotel was broadly clean and staff friendly. Location not great and paid a LOT of money for a hotel with minimal features in the end. No fridge in room, no proper wardrobe and fairly basic buffet breakfast. If it wasn’t cheaper I wouldn’t be complaining but for the money I’ve stayed elsewhere in city centres with these standard features.
Stayed 2 nights in Aug 2019
Response from ibis Styles Haarlem City Hotel on 26 Aug 2019
Thank you! Kind regards, ibis Styles Team

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from ibis Styles Haarlem City Hotel on 26 Aug 2019
Thank you! Kind regards, ibis Styles Team