Resort view
Check availability

Reviews of Aquaki Resort & Spa

2 out of 5
Aquaki Resort & Spa
79 Nguyen Phuc Chu, Phao Dai Ward, Ha Tien, Kien Giang

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 14 reviews" "
Rating 8 - Good. 8 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

2/10 Terrible

Huy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book, do not even look at this hotel.
They accepted my reservation, when we showed up.... no room!!! They sold my room for higher price since it was a higher demand weekend. We had to look for another hotel at much much higher price. Cost us 3 times higher.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything but the birds
The hotel was really nice for the price and I did enjoy my stay that I extended another night. I only warn you about the birds nest facility right next door to the hotel. It gets pretty noisy. The manager was nice to move me to another room on the opposite side of the hotel, but you can still hear them. So bring ear plugs if you are a light sleeper.
Response from Mr Nhan on 21 Jun 2016
Thank you for you comment! sorry for your uncomfortable, we are understand about sound of birds nest and we have discuss with my next door about this problem. They said will control volume and side of soud birds. Sincerly and see You next time!

8/10 Good

Jessica, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms!!
Very big clean room for the the price we paid but hotel is not yet finished
Response from Mr Nhan on 21 Jun 2016
Dear Jessica! Thank you for your comment! sorry for your uncomfortable we are finish on this month hotel service will better next time. Sincerly and see you again!

10/10 Excellent

John, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very neat and tidy
Response from Mr Nhan on 21 Jun 2016
Thank you very much! good luck and see you again.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AU BON ACCEUIL
Un endroit sympa le personnel et le manager parle anglais et son tres acceuillant Je le recomande
Stayed 1 night in Feb 2019

8/10 Good

Chi Thanh

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

sandra & bernd, muggensturm, germany

Liked: Cleanliness
Okay.
Waren nur eine Nacht dort. Hotel ist für diese Verhältnisse echt gut. Essen und Frühstück sehr viel Auswahl, jedoch eher auf Asiaten als auf Europäer ausgerichtet. Sehr hellhörig. Chinesische Gäste sehr unangenehm und laut. Unser Zimmer war in der Nähe des fahrstuhls, dieser klingelte bei jeder Benutzung. Hörbar in unserem Zimmer.
Stayed 1 night in Nov 2017

6/10 Okay

Toan

Liked: Cleanliness, property conditions & facilities
tuyệt vời, đia điểm thoáng nhưng hơi vắng vẻ
Response from General Manager on 4 Mar 2017
SAMMY HOTTEL Lời đầu chúng tôi rất cám ơn quý khách vì lựa chọn dịch vụ bên chúng tôi. Địa diểm bên chúng tôi lựa chọn tuy hơi vắng nhưng nó rất gàn trung tâm vì chúng tôi lựa chọn địa điểm cho quý khách có thời gian nghỉ dưỡng được không gian yên tỉnh.Chúng tôi chân thành cám ơn ý kiến của quý khách.

8/10 Good

Amaury

Liked: Cleanliness, property conditions & facilities, room comfort
Sammy hôtel
Nous sommes restés une nuit. C'est un bon hôtel pour une halte avent de prendre le ferry pour Phu Quoc. Le lit est confortable et la chambre propre.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
New Hotel in Ha Tien
Nice new hotel, very clean and comfortable. Further away from the main streets and points of interest. There are restaurants next door but they hardly speak any English and hide behind the corner when you ask them. Same for hotel staff..they are friendly and nice but English is a problem for them. It's easy to find shops and places to eat a little bit further. Make sure you don't face the building next door as it gets louder there. Overall would stay again.

6/10 Okay

chi phi, Tp ho chi minh

Liked: Cleanliness
Trung binh
Ks moi, nen chua hoang chinh
Response from Mr Nhan on 21 Jun 2016
Xin chân thành cảm ơn Anh Phi! Khách sạn chúng Em sẽ cố gắng hoàn chỉnh lại nội thất mong lần sau phục vụ Anh tốt hơn. Trân trọng!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
New hotel with some downsides
Hotel looks great, rooms as well, it's new so it's clean and the beds are comfy. However we're not sure beds and more are cleaned with every new guest. Also often nobody speaks English so it's hard to communicate about checking out or explaining you made a booking. It's noisy as well. Location is not great, 15 min walk to the center and partly along a big road without trottoir. Main nice thing is how new the hotel is and how comfy the rooms are. Also, go to bar Oasis in ha tien, they do speak English and helped us a great deal when we got stuck in ha tien.
Response from Mr Nhan on 6 Jun 2016
Thank you for your comment! We were received your opinion. We are to make good about hotel sevice for every day than better. Sincerly!