"It was an unforgettable experience! The room where we stayed was overlooking the vast bay and it was beautiful. The amenities on the cruise ship were wonderful, and the hospitality was above and beyond. We felt truly welcomed and cared for by the crew and they always provided what we needed. Truly a Five-Star experience for our family. Shout out to Ms. Kim (the cruise manager), Ms. Erin (server), and Mr. Tran (swim & kayaking), they took very good care of us!"
"Everything was good even we had an issue with the room. But the staffs helped us to solve the problem. Highly recommended if you want a good hotel to stay in Ha Long"
"We had a very nice room looking straight to the bay (which was amazing), hotel was new, but they dont really have a place for kids apart from an indoor pool. Although all the staffs were trying to be helpful, I dont think they have enough staff. Hotel is also a bit far from beach"
"Lovely stay, rooms are very comfy and the staff are SUPER. My daughter lost her wallet in Halong bay, Police called the hotel and hotel staff Anh accompanied us until we got her wallet
Absolutely amazing service!!!"
"Hotel and the staff was great. But they need to have more food choice. We was there 3 days. Eat same food. No fruits choice but watermelon. No snack or vegetables, salad or else. Although we was happy with the hotel"