Property entrance
Check availability

Reviews of D'Lecia Ha Long

4 out of 5
D'Lecia Ha Long
No. 38 Tan Mai Street, Dong Hung Thang, Ha Long, Quang Ninh

Reviews

9.6

Exceptional

Rating 10 - Excellent. 21 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with modern amenities. Friendly staff. The pool was also lovely. Highly recommend.
Stayed 1 night in May 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Chi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is in a excellent location
Stayed 7 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for a few nights. Nice large room and a great staff
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean property downtown next to Ha Long Road. Many restaurants, shops as well as Ha Long Market.
Stayed 12 nights in Jan 2024

10/10 Excellent

Harash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Clean and tidy. The staff was very hospitable. The food was good. There's always taxis available outside. The in hotel wifi was a straight connection. Price was outstanding.
Stayed 6 nights in Dec 2023
Response from FO on 5 Jan 2024
Dear Mr/Ms Harash, The D'lecia Hotel staff appreciates your review. We will always try and improve to help you have the best experience in Ha Long .we wish you a peaceful trip and have fun memories in Ha Long. We are looking forward to welcoming you next time

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from FO on 6 Dec 2023
Dear Mr/Ms Nicholas, The D'lecia Hotel staff appreciates your review. We will always try and improve to help you have the best experience in Ha Long .we wish you a peaceful trip and have fun memories in Ha Long. We are looking forward to welcoming you next time

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale, affordable & beautiful hotel.
Hotel is new and modern. The staff was very kind. We asked for additional pillows as the bed only had two. We stayed in room 1101 and it was very large with a beautiful view. The breakfast had a decent variety -cereal, Asian noodles, breads, watermelon, pineapple, soups and omelettes & eggs to order. We went to a couple restaurants that were on the same street. Both were good. The pool is clean and nice. The sauna can be used but for a small cost. We also went on a boat cruise one day which was awesome. We used Saigon DMC Travel to arrange our transportation and boat cruise. They were wonderful as well. ( WhatsApp for Saigon DMC‪+84 94 300 43 54‬). If you are not staying on a floating hotel I would 100% look to stay at D’Lecia
Stayed 3 nights in Nov 2023
Response from D’Lecia Hạ Long on 10 Nov 2023
Dear Mr/Ms Ashley , The D'lecia Hotel staff appreciates your review. We will always try and improve to help you have the best experience in Ha Long .we wish you a peaceful trip and have fun memories in Ha Long. We are looking forward to welcoming you next time

8/10 Good

Mark

Stayed 2 nights in Nov 2023
Response from FO on 30 Nov 2023
Dear Mr/Ms Mark, The D'lecia Hotel staff appreciates your review. We will always try and improve to help you have the best experience in Ha Long .we wish you a peaceful trip and have fun memories in Ha Long. We are looking forward to welcoming you next time

10/10 Excellent

Karina

Stayed 1 night in Aug 2023
Response from D'Lecia Hotel on 28 Aug 2023
Dear Mr/Ms Karina, The D'lecia Hotel staff appreciates your review. We will always try and improve to help you have the best experience in Ha Long .we wish you a peaceful trip and have fun memories in Ha Long. We are looking forward to welcoming you next time

10/10 Excellent

Kathleen

Stayed 1 night in Jul 2023
Response from D'lecia Hotel on 8 Aug 2023
Thân gửi quý khách! Cám ơn quý khách đã lựa chọn khách sạn D’Lecia Hạ Long cho kỳ nghỉ vừa qua. Chúng tôi rất vui khi quý khách hài lòng về chất lượng dịch vụ tại khách sạn và mong rằng sẽ được gặp lại quý khách trong kỳ nghỉ tiếp theo. Đội ngũ quản lý và nhân viên. Khách sạn D’Lecia Hạ Long

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Fantastic service. Hotel was very modern and comfortable. Breakfast had a good selection, although it was the same every day. Could have had more fruit. We had power cuts a few times, and there was poor signal for the TV. We ordered room service one night and the food was very good. Overall, if we visited Ha Long again, we wound definitely stay here.
Stayed 3 nights in May 2023
Response from D'Lecia Hotel on 8 Jun 2023
Dear Mr/Ms REBECCA, The D'lecia Hotel staff appreciates your review. We will always try and improve to help you have the best experience in Ha Long .we wish you a peaceful trip and have fun memories in Ha Long. We are looking forward to welcoming you next time

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Most of the stay was good however it would have been nice to not have different prices for identical tours or cabs be a different price for each of us. Depending on your county of origin. Staff was as helpful as possible given the very limited English or other language.roof pool was very nice and relaxing but paying extra for the saunas as a guest not cool. Beds are comfy it was very quiet most of the time. A little far from the beach and activity but food is everywhere. NOTE. make sure you bring lots of cash Dong as most places Only Accept cash not credit cards. Especially Canadian hard to find a bank that will take a debit card for cash withdrawals. Hotel only changes US $$ to pay for any extra changes. Super polite staff enough breakfast variety as well.
Stayed 2 nights in Apr 2023
Response from Xuân Thành on 5 May 2023
Dear Mr/Ms Guest, The D'lecia Hotel staff appreciates your review. We will always try and improve to help you have the best experience in Ha Long .we wish you a peaceful trip and have fun memories in Ha Long. We are looking forward to welcoming you next time

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights, service and staff very good Great location, will definitely go back
Stayed 9 nights in Apr 2023
Response from D'lecia Hotel on 14 Apr 2023
Dear Mr/Ms Chi, The D'lecia Hotel staff appreciates your review. We will always try and improve to help you have the best experience in Ha Long . We wish you a peaceful trip and have fun memories in Ha Long. We are looking forward to welcoming you next time

10/10 Excellent

Mara, Balaclava

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, bed a little hard but that’s not a deal breaker
Stayed 8 nights in Feb 2023
Response from D'lecia Ha Long Hotel on 27 Feb 2023
Dear Mr/Ms Mara, The D'lecia Hotel staff appreciates your review. We will always try and improve to help you have the best experience in Ha Long .we wish you a peaceful trip and have fun memories in Ha Long. We are looking forward to welcoming you next time

10/10 Excellent

Bing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel very clean and nice rooms
Stayed 2 nights in Nov 2022
Response from D'lecia Hotel on 23 Nov 2022
Dear Mr/Ms Bing, On behalf of D'Lecia Hotel, we extremely appreciate your review. Your review is our motivation for keeping and developing our quality. We are looking forward to welcoming you next time. Thank you so much for the feedback. Sincerely, Staff & Management teams. D'lecia Ha Long Hotel

10/10 Excellent

Elia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great xp would recomend. Would stay again
Stayed 1 night in Aug 2022
Response from D'Lecia Hotel on 15 Aug 2022
Dear Mr/Ms Elia, On behalf of D'Lecia Hotel, we extremely appreciate your review. Your review is our motivation for keeping and developing our quality. We are looking forward to welcoming you next time. Thank you so much for the feedback. Sincerely, Staff & Management teams. D'lecia Ha Long Hote

10/10 Excellent

Evangelos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is one of the best I've ever stayed. Staff are always friendly and helpful with any enquiries I might have. They helped me book tour for ha long Bay without an issue. It might be 3 star hotel but its a 5 star hotel in reality. Big rooms great decor very clean I have no words to describe it. Even the hotel manager is there to greed you and help you making you feel as at home. Who ever read my review trust me if you planning to go ha long that is the place to stay! Thank you so much for making me feel the true Vietnamese hospitality.
Stayed 2 nights in May 2022
Response from D'lecia Ha Long Hotel on 23 Jun 2022
Dear Mr. Evangelos, On behalf of D'Lecia Hotel, we extremely appreciate your review. Your review is our motivation for keeping and developing our quality. Our Premier King room have balcony, We hope you choose this room for next time. We are looking forward to welcoming you next time. Thank you so much for the feedback. Sincerely, Staff & Management teams. D'lecia Ha Long Hotel

10/10 Excellent

Evangelos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is actually 5 star even tho class as 3. I am really impressed with the hotel and the staff. Extremely clean hotel big room nice view. Staff always friendly happy to help with any enquiries you may have. I totally recommend this hotel to stay actually is a must to just visit it if you going to ha long. I am really happy i stayed at the hotel and met the great staff and excellent manager. Thank you so much that made me feel welcome and as at home.
Stayed 2 nights in May 2022
Response from D'lecia Ha Long Hotel on 18 May 2022
Dear Mr Evangelos, On behalf of D'Lecia Hotel, we extremely appreciate your review. Your review is our motivation for keeping and developing our quality. Our Premier King room have balcony, We hope you choose this room for next time. We are looking forward to welcoming you next time. Thank you so much for the feedback. Sincerely, Staff & Management teams. D'lecia Ha Long Hotel

6/10 Okay

KIM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. 10시30분 도착. 13시 이후에 오라고함. 짐 맡아줌 2. 1106호 뷰 좋고 넓음. 욕실은 보통 3. 냉장고가 냉기가 없어서 교체.(빠름) 4. TV 삼성. 미러링 가능. 냉장고 투명 작음. 5. 4층에 수영장 있으나 작음. 사우나는 유료 6. 조식 괜찮음. 쌀국, 계란 요리 코너 있음. 과일 가지수 적음. 7. 손님 거의 없음. 요즘은 주말만 있는듯
Stayed 2 nights in Apr 2024

10/10 Excellent

Pamela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2024

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel, only breakfast could improved, but we are the online guedtd i think, so may this Changes But all eatery stuff have been there, May the Presentation should be improved. But this is a very nice hotel!
Stayed 1 night in Feb 2024
Response from FO on 3 Feb 2024
Dear Mr/Ms Oliver, The D'lecia Hotel staff appreciates your review. We will always try and improve to help you have the best experience in Ha Long .we wish you a peaceful trip and have fun memories in Ha Long. We are looking forward to welcoming you next time

10/10 Excellent

Uber

Stayed 1 night in Jun 2023
Response from D'lecia Hotel on 19 Jun 2023
Dear Mr/Ms Guest, The D'lecia Hotel staff appreciates your review. We will always try and improve to help you have the best experience in Ha Long .we wish you a peaceful trip and have fun memories in Ha Long. We are looking forward to welcoming you next time

10/10 Excellent

Uber

Stayed 1 night in Mar 2023
Response from D'lecia Hotel on 23 Mar 2023
Dear Mr/Ms Guest, The D'lecia Hotel staff appreciates your review. We will always try and improve to help you have the best experience in Ha Long .we wish you a peaceful trip and have fun memories in Ha Long. We are looking forward to welcoming you next time

8/10 Good

SANG YOUNG

Stayed 2 nights in Sep 2022
Response from D'lecia Ha Long Hotel on 3 Oct 2022
Dear Mr/Ms Vinay, On behalf of D'Lecia Hotel, we extremely appreciate your review. Your review is our motivation for keeping and developing our quality. We are looking forward to welcoming you next time. Thank you so much for the feedback.Sincerely, Staff & Management teams. D'lecia Ha Long Hotel

8/10 Good

Kien Kenny

Stayed 3 nights in Sep 2022
Response from D'Lecia Hotel on 29 Sept 2022
Dear Mr/Ms Kien Kenny, On behalf of D'Lecia Hotel, we extremely appreciate your review. Your review is our motivation for keeping and developing our quality. We are looking forward to welcoming you next time. Thank you so much for the feedback.Sincerely, Staff & Management teams. D'lecia Ha Long Hotel

10/10 Excellent

Thi Cam Tu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 객실도 전망이 좋았습니다
Stayed 1 night in Apr 2021
Response from Tessa on 14 Jun 2021
Xin Chào On behalf of D'Lecia Ha Long we extremely appreciate your review. Your review is our motivation for keeping and developing our quality. We are looking forward to welcoming you next time. Thank you so much for the feedback. Sincerely, Staff & Management teams. D'Lecia Ha Long Hotel