Search Hotels Near HCA Houston Healthcare Mainland, Texas City

"DO NOT. I repeat do NOT stay at this hotel, especially room 208!! I found bed bugs in the bed, checked out and left. It has now been almost 4 weeks and I am still fighting them for a refund! The hotel puts it off on hotels.com/3rd party because it was a prepaid booking and hotels.com keeps saying the hotel isn’t responding to there attempts for communication. At this point prepaid booking or not, the hotel has received payment for the stay that I cut short. I only asked for a refund, they are lucky I didn’t ask for reimbursement for what I was out to treat the belongings I couldn’t replace or of my car (since my luggage had to be put in it) or replacement costs for anything I just trashed instead of chancing taking back. The entire situation has been handled extremely poorly. I’m leaving one picture of the bites that woke me up. If you feel you need more proof I have more photos as well as screenshots of emails from the hotel acknowledging the presence of bed bugs. "

"Clean room, clean lobby! "

"Very clean, breakfast has many healthy options… not your typical continental breakfast. Great way to start the day! "

"Breakfast was good. They had a good crowd. Air conditioning was good. The floors, bathtub had hair & dirt in it. Lighting was poor in the bathroom. Water marks on the bathroom sink/ cabinet, toilet. Lots of dust on top of the fridge"

"Clean rooms nice staff"

"My room was absolutely disgusting. I was booked for two nights but checked out after the first night. It smelled bad, couch is very old and dirty, the tub hasn’t been cleaned in weeks and there’s mold on the ceiling. WILL NOT BE BACK NOR RECOMMEND THIS HOTEL. "

"Breakfast good "

"A/c wasn’t cooling off. Breakfast was horrible and coffee machine broken. "

"Parking was easy and having the kitchen in the room really came in handy. "