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"Loved the location, myeongdong market is about 10-15 min walk, surrounding areas with restaurants and stores nearby. Rooms well cleaned. Will definitely stay here again"

"A very upscale but still understated hotel consistent with the Westin brand. Excellent if you can get a good room rate. The service is stellar and the athletic facilities extensive. However the onsite restaurants are very expensive, even for a nice hotel. The breakfast buffet is very good but it better be since it’s 70000 won if not included in your booking! "

"Great property but next to large construction site."

"Clean "

"Services was excellent as alwya"

"Love the pool. But it was closed every time I wanted to swim. From 12 - 1:30pm every day."

"While there were a few minor maintenance issues with our room (some of the power outlets were not working, refrigerator door wouldn’t shut, hotel wifi cut out), the staff were so responsive and had it all fixed by the very next day. Amazing responsiveness and politeness. The location of the hotel was way above expectation. Quiet area but only a short walk to Myeongdong Market. For our family’s first visit to Seoul, it was perfect. "

"Convenient location. Clean and comfortable."

"The Lotte services is impeccable!"