It was a decent experience. The entire staff were really polite and prompt with their service. Full points to them. The breakfast was also pretty nice. The room was spacious and neatly laid out. The bed was quite comfortable and the air conditioning was good too. There were a couple of nagging issue though. Firstly, the toilet had a peculiar odour all throughout our stay and then there was no warm water after 11pm. Upon asking the reception, we were told that they shut the boiler in the night. So, there wasn't any 24 hour running hot water supply. Even in the mornings the water was just about tepid. …It was a decent experience. The entire staff were really polite and prompt with their service. Full points to them. The breakfast was also pretty nice. The room was spacious and neatly laid out. The bed was quite comfortable and the air conditioning was good too. There were a couple of nagging issue though. Firstly, the toilet had a peculiar odour all throughout our stay and then there was no warm water after 11pm. Upon asking the reception, we were told that they shut the boiler in the night. So, there wasn't any 24 hour running hot water supply. Even in the mornings the water was just about tepid.

A verified traveller stayed at Clarks INN Suite Gwalior

Posted 8 months ago

Clarks INN Suite Gwalior

Pathetic hotel and worst service…

1 out of 5

I booked it online and paid for superior room, however to our surprise we were given a very small, clumsy room with foul smell. Lizards and cockroaches were wandering in room and AC was not working. After complain at reception he showed us 7-8 rooms, all were of the same condition. some how we chose one room as it was 12 mid night and we had no option as we paid in advance online. Then it took 1.5 hr to get the water bottles for drinking water. our 7 years son slept thirsty. House keeping never picked up phone and reception kept saying that we are sending water soon. Their 'soon' happened after one and half hour when I had to go down to reception and shout at staff.…I booked it online and paid for superior room, however to our surprise we were given a very small, clumsy room with foul smell. Lizards and cockroaches were wandering in room and AC was not working. After complain at reception he showed us 7-8 rooms, all were of the same condition. some how we chose one room as it was 12 mid night and we had no option as we paid in advance online. Then it took 1.5 hr to get the water bottles for drinking water. our 7 years son slept thirsty. House keeping never picked up phone and reception kept saying that we are sending water soon. Their 'soon' happened after one and half hour when I had to go down to reception and shout at staff.

A verified traveller from Ghaziabad stayed at Hotel Shelter

Posted over a year ago

Hotel Shelter

Not worth mentioning or referring to some friends.…

3 out of 5

overall was ok, but not happy about cleanliness, towels and the quilt cover was not clean up to the mark. And was very much annoyed when I was told to pay cash instead of card. For one day he was ready to accept card and for another day he wanted me to withdraw from ATM that was strange. Later he prepared a bill and cancelled it three timed because I said I will check the carbon copy too, he had not kept carbon paper that I realized. We were in a hurry to catch the train. He delayed the bill and finally prepared three days bill instead of two which I could check in train. This was some thing fishy and annoying.…overall was ok, but not happy about cleanliness, towels and the quilt cover was not clean up to the mark. And was very much annoyed when I was told to pay cash instead of card. For one day he was ready to accept card and for another day he wanted me to withdraw from ATM that was strange. Later he prepared a bill and cancelled it three timed because I said I will check the carbon copy too, he had not kept carbon paper that I realized. We were in a hurry to catch the train. He delayed the bill and finally prepared three days bill instead of two which I could check in train. This was some thing fishy and annoying.

A verified traveller stayed at OYO 2756 Hotel Virasat

Posted over a year ago

OYO 2756 Hotel Virasat

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