Interior

Reviews of Vivanta Guwahati

5 out of 5
Vivanta Guwahati
613, Mahapurush Srimanta Sankardev Road, Khanapara, Guwahati, Assam

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 77 reviews" "
Rating 8 - Good. 16 out of 77 reviews" "
Rating 6 - Okay. 10 out of 77 reviews" "
Rating 4 - Poor. 3 out of 77 reviews" "
Rating 2 - Terrible. 4 out of 77 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Pritibha, roslyn

Travelled with family
Liked: Staff & service
Room was not properly clean.
Stayed 2 nights in Mar 2024
Response from Jayanta Das on 29 Mar 2024
Dear Guest,Warm greetings from Vivanta Guwahati,At the onset First and foremost, I extend my sincere apologies for the inconvenience you encountered during your recent stay with us. Your feedback is of paramount importance to us, and I deeply regret that we fell short of delivering the seamless experience that you rightly deserve.Please know that your feedback has been shared with my colleagues, and we are taking immediate actions to address the issues you faced. We understand that our guests' comfort and satisfaction are of utmost significance, and I assure you that we are taking every measure to prevent such incidents from occurring in the future.I want to assure you that this isolated incident is not indicative of the standards we uphold. My team and I are wholeheartedly committed to providing you with the highest levels of hospitality, and it is our sincere hope that you will consider this occurrence as an anomaly. We genuinely value your patronage and the trust you've placed in us.It would be a privilege to have the opportunity to welcome you back to Vivanta Guwahati. Your return visit would allow us to showcase the true essence of our dedication to your comfort and satisfaction. We are steadfast in our commitment to delivering an impeccable experience that aligns with our reputation.Thank you once again for choosing Vivanta Guwahati. Warm regards,Jayanta DasArea Director & General Manager - Vivanta Guwahati

8/10 Good

Sunish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good experience, thank you for making my stay comfortable !
Stayed 1 night in Jan 2024
Response from Jayanta Das on 16 Jan 2024
Dear Guest,Greetings from Vivanta, Guwahati.I sincerely thank you for staying with us, appreciate your valuable feedback and the time you've taken to share your thoughts with us. Your feedback holds immense significance as it serves as a wellspring of motivation for our entire team.I'm delighted to inform you that I personally conveyed your kind compliments to our dedicated team and I'm thrilled to share that your words have ignited a renewed sense of enthusiasm within the team at Vivanta, Guwahati. Our commitment lies in providing each guest with an experience that embodies efficiency, personalization, friendliness, and intuitive service.At Vivanta, we take great pride in upholding impeccable service standards, ensuring that every patron receives nothing but the best. It brings me immense satisfaction to learn that you had the opportunity to relish the various amenities and facilities available throughout the hotel, which contributed to enhancing your overall experience.With genuine warmth, both my team and I look forward to the pleasure of welcoming you back for yet another rejuvenating retreat in the near future.We extend our heartfelt gratitude for selecting Vivanta Guwahati, Assam, and allowing us the privilege to serve you. Your continued patronage is invaluable to us.Warm regards,Jayanta DasArea Director & General Manager - Vivanta Guwahati

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and restaurant. Room very tired
Stayed 1 night in Jan 2024
Response from Jayanta Das on 16 Jan 2024
Dear Guest,Greetings from Vivanta, Guwahati .At the onset , thank you for staying with us and sharing your wonderful feedback of our hospitality. My team and I are elated to know that you enjoyed our hospitality and services during your stay at the hotel.Your appreciation about our team and services have been received with humble gratitude and the entire team at the Vivanta Guwahati are ecstatic to learn that their warmth , attentive and responsive service has left a mark.The team and I look forward to welcoming you back for another retreat.We wish you and your family good health and prosperity. Thank you for choosing Vivanta Guwahati, Assam .Warm regards, Jayanta Das Area Director and General Manager - Vivanta Guwahati

10/10 Excellent

Manalisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant food was regular quality and quantity but exorbitantly priced.
Stayed 2 nights in Dec 2023
Response from Jayanta Das on 16 Jan 2024
Dear Guest,Greetings from Vivanta, Guwahati .At the onset , thank you for staying with us and sharing your wonderful feedback of our hospitality. My team and I are elated to know that you enjoyed our hospitality and services during your stay at the hotel.Your appreciation about our team and services have been received with humble gratitude and the entire team at the Vivanta Guwahati are ecstatic to learn that their warmth , attentive and responsive service has left a mark.The team and I look forward to welcoming you back for another retreat.We wish you and your family good health and prosperity. Thank you for choosing Vivanta Guwahati, Assam .Warm regards, Jayanta Das Area Director and General Manager - Vivanta Guwahati

6/10 Okay

Nandagopal

I was very clear from the beginning that I would prefer a quiet place. However after 4 days of staying in the hotel I started hearing loud noises of repairing going on below my hotel room. For 4 continuous days the loud drillings and hammering noise went nonstop every day. I called the hotel front desk and complained and also asked them to update me as to how long this repairing work would be going on. Every day they promised to update me about the repairing work beginning and ending times but they never did. Finally I decided to end my stay and check out of my hotel room.
Stayed 10 nights in Aug 2023
Response from Jayanta Das on 11 Sept 2023
Dear Guest,Warm greetings from Vivanta Guwahati,At the onset , I extend my sincere apologies for the inconvenience you encountered during your recent stay with us. Your feedback is of paramount importance to us and I deeply regret that we fell short of delivering the seamless experience that you rightly deserve.Please know that your feedback has been shared with my colleagues, and we are taking immediate actions to address the issues you faced. Please be assured that our guests' comfort and satisfaction are of utmost significance and we would be taking every measure to prevent such incidents from occurring in the future.I want to reassure you that this isolated incident is not indicative of the standards we uphold. My team and I are wholeheartedly committed to providing you with the highest levels of hospitality, and it is our sincere hope that you will consider this occurrence as an anomaly. We genuinely value your patronage and the trust you've placed in us.It would be a privilege to have the opportunity to welcome you back to Vivanta Guwahati. Your return visit would allow us to showcase the true essence of our dedication to your comfort and satisfaction. We are steadfast in our commitment to delivering an impeccable experience that aligns with our reputation.Thank you once again for choosing Vivanta Guwahati. We eagerly anticipate the chance to make amends and to demonstrate the exceptional service that we are known for.Warm regards,Jayanta DasArea Director & General Manager - Vivanta Guwahati

4/10 Poor

Pinakini

Stayed 1 night in Jan 2023

6/10 Okay

AINUL

10/10 Excellent

Binu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and access to important places. Good customer service. No stand up shower, only bath tubs, which was difficult for seniors.
Stayed 2 nights in Sep 2022

10/10 Excellent

Partha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the stay especially because the staff was good and helpful. Our son had motion sickness when we reached and he threw up in the lobby. The staff handled it very well, they let me check in to the room asap and completed the formalities later. They followed up to check on our son’s health later. The breakfast spread was reasonable as well. Overall a good short stay
Stayed 1 night in Jul 2022

8/10 Good

Rakesh

Stayed 1 night in Jul 2022

10/10 Excellent

anirban

Stayed 3 nights in Jul 2022

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Michelle

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were clean but had to constantly call for amenities that should have already been there in the room. The lack of restaurants was a disappointment, with only 2 restaurants serving sub par food. Moreover, they refused to give me a bill as I booked through Expedia. This is the first time that this has happened.
Stayed 1 night in Jun 2022

6/10 Okay

Rajiv

Business traveller
Disliked: Cleanliness, room comfort
Disappointing stay. Expected from Taj property.
Linen was dirty and housekeeping had to change. Pillows were lumpy. Floor had hair and dirt
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guwahati Visit
Amazing Stay, the hotel is extremely neat and clean
Stayed 1 night in Mar 2022

2/10 Terrible

Eswara

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A/C unit did not work on two consecutive nights of our 2 night stay. Also the online checkin tool used by the staff did not work and had to repeat the same work multiple times.
Stayed 2 nights in Mar 2022

10/10 Excellent

Dileep

Stayed 1 night in Mar 2022

10/10 Excellent

Prabhat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and caring staffs in the hotel !
Stayed 3 nights in Feb 2022

6/10 Okay

Sreeram VJ

Liked: Cleanliness, staff & service
Well kept, neat and aspirational but not Taj! Staff are very friendly and professional. Rekha at the front desk was very helpful and went over and beyond to feel welcomed. Corridors on my floor (4) were smoke stenched! I can’t understand why in this day and age smoking /nonsmoking room options exist rather than providing a designated smoking area/room! Instruction card in the room will be helpful to know the amenities! Fridge and coffee pot were hidden in a closet behind a gigantic mirrored cupboard!! Shower-tub combo is poorly designed and not ergonomical! I wonder how many elderly fell getting into or out of it! Overall, a bit overpriced by general standards but perhaps getting away due to name and not many alternatives!
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Bad
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Apr 2021

6/10 Okay

ambrish

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
needs refurbishment badly, not value for money
the 3 days stay was comfortable and nice , hotel is rundown , a.c. would be slow in the night and heat will wake you up, flooring rundown and curtain would not move or close completely
Stayed 3 nights in Mar 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit if stay in Guwahati
The service from the staff set this hotel above the rest. With a special service on Sunday lunch, great views from the room, amazing room and dinning experience this was an exceptional stay on all standards! Must visit if stay in Guwahati.
Stayed 3 nights in Mar 2021

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Sarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel in Gauhati
Taj Vivanta is excellent, house keeping staff & room service staff were very humble & helped us in all ways.
Stayed 3 nights in Jan 2020

2/10 Terrible

Rajesh

Business traveller
Disliked: Staff & service, property conditions & facilities
Below par Services
I was surprising that even after paying so much for my stay here, no complementary breakfast was given. The hotel is not worth the name it's been assigned.
Stayed 1 night in Jan 2020

10/10 Excellent

Janice L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best available
The Vivanta is the best in Guwahati. Already starting to show some wear, but that happens in India. Staff is very nice.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms weren’t clean as expected. A lot of dust everywhere. Linen covering the iron board was stained
Stayed 1 night in Oct 2019

8/10 Good

GoMango

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the area. A bit downbeat and the surrounding area is not particularly lovely.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely marvellous on all aspects.... amenities and hospitality
Stayed 1 night in Sep 2019

8/10 Good

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities
Good 5-star property!!
One of the better properties in Guwahati but the comfort & food quality is inferior to similar hotels in Guwahati
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

LOTUS AERO ENTERPRISES

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Need to improve to check condition of all rooms,
1) It was not so good, 3 times the lights were gone in the night and I was staying alone in the room. Boy came and repair fuse at 2300 hrs. 2) There was no shower cap in the toiletries, I have requested twice for the same but no one bother to provide.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and friendly staff . Location far from shopping centre
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Vivanta Guwahati
Amazing
Stayed 1 night in Apr 2019

10/10 Excellent

sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Everything, staff(Satyaki, Pankhi, Shuva) was excellent😁😁
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good excellent, good staff also priyakshi handique.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel and the experience being here is awesome. Keep it up
Stayed 1 night in Dec 2018

6/10 Okay

sandeep

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

D

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
TV slow, channels inadequate Corridors narrow, walls too high, confusing. Lobby too small.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most amazing experience
Staff was excellent, facilities were awesome and ultra clean and posh place to stay.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Dave, Shillong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time, great food n very good environment
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vivanta , Gauhati is a good hotel and it's proximity to the city is very good we enjoyed our stay here...
Stayed 1 night in Oct 2018