Front of property

Reviews of Hotel Lilawati Grand

3 out of 5
Hotel Lilawati Grand
Motilal Nehru Road, Guwahati, AS

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Manab

Travelled with family and small children
Liked: Amenities
at this price range more convenient and better options available at other hotels. Clineliness need to be improved and price is unjustified as per facilities and quality of standard
Stayed 2 nights in Mar 2024

10/10 Excellent

Sameer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality for good price
for the price I paid, it was a good choice of hotel. hot water, internet, breakfast all included
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nothing special in there hotel only location is good
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service
Just Ok Room and wash room size were small. but linen was fairly cleaned. Any room service even water bottle after 7:30am only in morning.
Stayed 1 night in Jan 2020

2/10 Terrible

Gururajendra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water of money. Basic toilet flush was not working. Bar and
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities
Location advice, openness, silence. that's it, no more
Stayed 2 nights in Aug 2019

10/10 Excellent

PAM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel and its staff specially the the breakfast items were superb
Stayed 2 nights in Jul 2019
Response from Bhaskar on 12 Jul 2019
Thank you so much Sir. Looking forward to serve you again. Yours truly Bhaskar

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Bhaskar on 12 Jul 2019
Thank you so much Sir. Looking forward to serve you again. Yours truly Bhaskar

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom different & more better than other hotels,
Stayed 1 night in Jun 2019
Response from Bhaskar on 12 Jul 2019
Thank you so much Sir. Looking forward to serve you again. Yours truly Bhaskar

4/10 Poor

Marc

Business traveller
Disliked: Staff & service
I didn’t like the lady at the reception who is tall with long hair. She was so rude as f***.
Stayed 1 night in Jun 2019
Response from Smrita on 13 Jun 2019
Your card was rejected by the machine twice. Yet you insist that payment is done. Because she is a humble lady she didnot call the police. You should rather be thankful to her that you are not in jail for fraud.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended value for money
Very comfortable and well appointed for the price, the reception staff have exceptional English and are very welcoming as are the other staff members. The Indian breakfast is good although repetetive and I’ve enjoyed my evening (vegetarian) meals in the small restaurant. Well located in town.
Stayed 3 nights in Apr 2019
Response from Bhaskar on 1 May 2019
Thank you so much Sir. Looking forward to serve you again. Yours truly Bhaskar

10/10 Excellent

Gopinath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Located in one of the quietest locality. The room was small size but clean. The breakfast was ok. The people at reception where helpful during the check in process. A few attractions like ferry to umananda temples, Assam state museum, bramhaputra ferry are very nearby Good restaurants are at a walking distance
Stayed 3 nights in Jan 2019
Response from Gogoi on 19 Feb 2019
We are glad to here from you. Thanks for your kind words.