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Reviews of Hotel Haute Monde, Gurgaon

4 out of 5
Hotel Haute Monde, Gurgaon
Sec-15, Jharsa Road, Exit-09, Gurugram, Delhi N.C.R

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 5 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

RAMANA SRIDHAR

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They could have named haunted mansion instead of this. The bathrooms are in poor condition with broken mirrors and smelly rooms.
Stayed 1 night in Aug 2023
Response from Anurag on 7 Sept 2023
Dear Mr.Sridhar,Thank you so much for sparing your valuable time to address the issues and please accept my apologies for the inconvenience faced by you.We try our best train our people to deliver efficient service of the highest standards, it is obvious we have erred this time. I can assure you this is an aberration and by no means a reflection of our true potential. Your feedback has already been shared with the team. I have personally counselled the team members and have an assurance from them that none of the guest will be made to feel like this again.Once again please accept my most sincere apologies and allow us another opportunity to look after you.Should travel bring you back to Gurgaon, I will ensure that you have a memorable stay with us.Yours sincerely,Anurag DhingraRevenue Manager

6/10 Okay

Mr Ashley R

Liked: Cleanliness, staff & service, room comfort
Friendly staff
Very service minded and friendly staff. The hotell itself could do with an update. The pool desperately needs a clean. Breakfast was ok but not catered for Western tourists.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
great for this price. amazing food. always bring copy of booking with you.
Stayed 1 night in Jan 2018
Response from Hotel Haut Monde on 21 Jan 2018
Dear Guest Thank you for your kind feedback.. Looking forward to welcoming you at the hotel soon... Warm Regards

6/10 Okay

Sandeep

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Average hotel
Well the hotel was okay okay, condition was like good hotel if I'd stayed here 5 yrs back, but now appearance is like old. It needs renovation. Options in dinner and breakfast was very limited.
Stayed 1 night in Oct 2017

6/10 Okay

Rajan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Forgettable experience
Dirty bathroom, towels were filthy, room smelled of cigarettes. I booked deluxe room but the room had no refrigerator, no safe.
Stayed 2 nights in Aug 2017

8/10 Good

Anthony M

Liked: Cleanliness, staff & service, property conditions & facilities
Great Value
For the money, Hotel Monde is a great value. The rooms are a bit small, and the property is older. The pool is on the roof, and the lounge area needs some repair. The gym was not open. On the plus side: the food is great and the staff is spectacular.

10/10 Excellent

PEITAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect business stay
Very close to my cusomer's office and only 30mins driving from the airport also.The reception is vey polite and helpful. I will stay in this hotel for my next visit Gurgaon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything
Best staff good customer service at all clean rooms

4/10 Poor

Sam P, VA, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Could be better
Bed sheets n towels need to be replaced, very old, I guess they used to be white, capets in hallways full of stains, cleaning or replacement is must.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great room
The only problem is that the view is the street road and the windows don't give any privacy as one can straight see in the room if curtains are not spread

6/10 Okay

Navtej, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's okay
Stayed at this hotel and it was nice and just right for the couple of days. However, internet service sucks! I could have only get online with my phone, no ipad or laptop would work. If I leave my room I lose the connection, and when I go downstairs to the reception area it works. It doesn't even work outside of the hotel, I mean you have to stand inside or no wifi. The prices were okay as well except for the cab service. When I called for a cab to the airport it was more than 3 times the normal rate. Overall rating was good/fair if you don't wish to spend too much or stay too long. The wake up call was on time! Great hotel to for a few days!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep up the good work

8/10 Good

Maitrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its just beside your Office !
Clean & spacious rooms, superb breakfast, and just in vicinity of many Corporate Offices.

2/10 Terrible

Rajeev

Disliked: Staff & service, property conditions & facilities
Terrible management
Manager took extra 500 rs for another person to stay overnight without providing any invoice though the chargers for double occupancy is same as single.

6/10 Okay

RAJBINDER