Search Hotels with Room Service in Gulf of Thailand

"The whole resort feels tired, would be nice to have some seats by the pool. If you weren’t actually in the pool there was literally nowhere to sit and relax. The breakfast was very unappealing. I have stayed in any hotels and the buffet breakfast was very unappealing. Bedroom was ok, comfortable bed. The location was excellent but wasted. Overall disappointing as a resort though."

"Great service overall and property was comfortable and rooms were well designed. Staff were super friendly and helpful and breakfast was delicious. The main negative was that the whole property was a little tired and in need of refurbishment and sun beds were not the comfort one would expect at a 5* property. "

"Clean, beautiful "

"I stayed at Vinpearl for 4 nights with my family, and unfortunately, the experience did not meet expectations. The room condition was disappointing — basic maintenance issues such as a broken fridge and cupboard handles were present. Even after reporting these, they were not properly resolved, which was frustrating. Housekeeping was also inconsistent, and room service was not done to the standard you would expect from a property of this level. Communication was another challenge, as several staff members had difficulty understanding English, making even simple requests harder than they should be. Overall, the service felt quite average — there was a lack of proactive hospitality. No one checked in to ask about our stay, and there was little follow-up on the issues we raised. Food was another weak point. The Beach Bistro was underwhelming, and the Indian food options at breakfast were particularly disappointing. The only real highlight of the stay was the excellent connectivity via VinBus to VinWonders, VinSafari, and Grand World, which made getting around very convenient. Overall, while the location and connectivity are strong positives, the room quality, service standards, and food need significant improvement to justify staying here again."

"ABSOUTELY THE BEST STAY BERY NICE STAFF EXTREMELY ATTENTIVE "

"Everything was exemplary. Will definitely stay there again."

"Wonderful staff!!! Large and spacious rooms. Great restaurants. The property is very secluded. Perfect for quiet R&R!"

"This place can’t be 5 star resort. I would say 3.5. By the pool - No wi-fi connection, - No one to service hence empty cans and glasses by the beach chairs left in the morning will be there until evening. Room - they do make up your room but longer you stay, it gets more sandy. I guess they don't vacuum, - more than half of the electrical outlets had something stuck inside and could not be used, Restaurants - overall really pricy for Vietnam if you didn’t go for all inclusive package. - 4 restaurants open for dinner, Mexican, Spanish, Burger/street food, and buffet, - Mexican restaurant has really limited selections, 3 starters, 3 main dishes, 4 tacos and 1 dessert, if I remember correctly, - Spanish restaurant has more options but just ok quality, - Burger/ street food restaurant is the place we used the most. Lots of options and good quality. I don’t know if overall quality applies to different resorts in Phu Quoc, but I would not come back again to Phu Quoc. Rather go back to Phuket or Bali on my next beach holiday."

"Nice hotel near Lamai beach, which is a more laid back part of the island. There were plenty of restaurants to choose from, but not a lot o shopping choices. The pool area is nice area to lounge, overlooking the beach. The breakfast buffet for an additional $11 was a good deal for what you get - a variety of Western & Asian cuisine that was so delicious. The professional staff are friendly, welcoming & accommodating."