Search Hotels by Omni in Gulf of Mexico from ₹18,016

"My experience at this hotel was quite disappointing. Right from check-in, the service was poor — the staff seemed unprepared and unwilling to assist, which created a negative first impression. Additionally, I was surprised by extra charges that were not clearly disclosed at the time of booking, which I find to be a lack of transparency. The situation got worse upon entering the room. The cleanliness was below standard, with the floor feeling greasy, giving an overall impression of poor hygiene. To make matters worse, the air conditioning unit was extremely noisy, making it difficult to rest and affecting the overall comfort of the stay. Unfortunately, the experience did not meet expectations. There are several basic areas that need urgent improvement, especially customer service, cleanliness, and maintenance."

"The pool and area was great, my room was on the 2nd floor which is like the 3rd floor due to the parking garage on the first floor. Walkway to the beach was nice. The breakfast was the best I ever eaten. Staff was friendly and provided anything that I needed. I had my service dog and she was treated like a queen. I stayed there in March, April and have another stay booked in June. I Love this place! "

"Great"

"Great location, beautiful suite, superb service "

"Rooms are modern and gorgeous! Location is amazing this is our regular stay! Walking distance within EVERYTHING!! Valet Parking was a little slow but that’s understandable as we called for valet during peak hours."

"Love the breakfast love the atmosphere definitely coming back soon"

"Everyone was so nice! Drinks were amazing by the pool! Also very clean! View is stunning from beach side rooms! "

"hot tub had trash floating in it, coke machine was out of my soda, no wifi in room 606. stay was ok, but nothing I want to repeat in the future"

"I stay here every year, usually 2x a year, with my family. Weve always loved it, but since By the Sea Resorts bought Palmetto Inn too, it seems to slowly be going down. The staff is great. The room was clean. Really the only issue was that the mattresses absolutely suck. The pillows were equally as horrible & uncomfortable. Im unsure what happened, as the beds were great even as recently as October 2025. And as much as they've raised their prices, a decent bed & pillows shouldny be too much to ask for. The coffee is awful & so weak, I barely knew it was coffee. Only half the cable channels worked, the remote only worked the volume. Please fix the bed problems. Everyone will benefit from it."