Search Hotels by Hard Rock Hotels in Gulf Coast

"Great "

"My room flooded from the shower and the a/c didn’t get cold. Heard that this was a great hotel but from my experience I can’t say the same. "

"Overall, the experience here was fair/okay. A few things I was not pleased with was: 1) toilet running, I had to keep lifting valve in tank to shut it off, did bring to hotel attention, sent someone to check it out 2) Cable sucked, very limited channels, no movie channel, one channel had no sound. 3) Wanted to lay out by pool, but only 2 lounge chairs and both were occupied. Told mgmnt, said they would look into it. 4) Had asked for 2 towels 2nd day, never got them. Management and front desk were receptive and pleasant. Room was okay, clean, no other issues. Breakfast was nice but instead of waffles I think they should do pancakes. "

"This is a high-volume hotel that feels “tired” and overdue for renovation, aside from a few areas like the conference section. The hallways are dim, carpeting is worn, elevator buttons don’t light up, etc. Despite charging a $35 resort fee, if you want to actually "beach it" for a few hours, a beach chair comes with a $29 rental fee. In our room, the outlets were loose and unreliable for charging, and the toilet continued running for a couple of minutes after flushing. There was no hair dryer (we did get one), and the bathroom didn’t feel particularly clean, with a stained vanity. It's overpriced and dated. On the positive side, the gym is bright and well-equipped, though it needs better ventilation —it was uncomfortably hot. The staff, however, were friendly and professional. I'm not a Starbucks fan so I was delighted there was a Dunkin directly across the street that opened at 5:30 am."

"The staff was amazing - friendly and so very helpful. Kudos to every single one of them. The room was quiet except for a bit of noise on the weekend, to be expected. We walked everywhere. All in all, a perfect place to stay and thank you for your hospitality!"

"The resort is nice however the infrastructure is showing its age. The elevators acted up with one not stopping on our floor even when floor button lit. It took two tries up and down before it opened on the ground floor and we walked up. That elevator was down for maintenance the next day. We were offered an upgrade to a beach view suite with Juliette balcony. It was a beautiful view and suite was clean and comfortable. However the sliding door to open the balcony was extremely hard to open & close with the handle very loose. We ended up not opening. Bathroom plumbing was showing age. The only deal breaker was the elevator. Otherwise it was a nice stay."

"The room was mediocre as far as cleanliness. The chaise was heavily soiled with something brown, and there were stains on the floor in the carpeting. The towels look like some have been used, and the Kleenex was all balled up in the container."

"Most comfortable beds of all the Hotels on Pensacola beach in my opinion and I have stayed at them all lol "

"First they charge 15.00 a day for parking which you are never told about untill you see it on your final invoice. The key card didn't work on the door so it had to be changed out that took 30mins. The biscuits at the breakfast were rock hard . The beds were comfortable The room balcony was nice "