Travelers find Casa Hostal las Palmeras perfectly positioned for visits to the Rock of Guatapé. The hostal provides in-room WiFi for planning daily adventures and maintains a 24-hour front desk for assistance whenever guests need it.
Reviews
4.04.0 out of 10
Popular amenities
Free Wi-Fi
24/7 front desk
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Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 1 April 2026 to 31 January 2027 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Frequently asked questions
Is Casa Hostal las Palmeras pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Casa Hostal las Palmeras?
This property doesn't offer parking.
What time is check-in at Casa Hostal las Palmeras?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Casa Hostal las Palmeras?
Checkout is at 12:30 PM.
Where is Casa Hostal las Palmeras located?
Situated in Guatapé, this hotel is within a 5-minute walk of Calle del Recuerdo and Plazoleta de los zocalos. Peñol-Guatapé Reservoir and Parque Comfama are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
4.0
Amenities
6.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 1 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
Reviews
Verified
4/10 Poor
Ryan
29 Jan 2026
Liked: Cleanliness
Disliked: Amenities
Staff tried to double charge me and spent a lot of time before they finally paid me back