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"Room was clean but dated, hallway carpet was disgusting with stains and marks everywhere, I complained to the reception and wanted a room move but they had nothing suitable and no further action or communication was taken, extremely poor for a 4 star hotel. Avoid if you don’t want to look at a vile carpet every day"

"Room was clean and spacious. Check in people were very friendly and professional."

"Great "

"We have a lovely welcome by staff as we arrived and they offered us any drink on arrival, this was a great gesture. Our room was lovely, we were upgraded to a suite which was very well received. Breakfast was very nice and a god choice of options. The person who checked me in was great, she explained all the facilities and offered us a special discounted rate for dinner for 2 nights. There were a few minor points, the signage for the Spa could be better as we had to ask some of the cleaning staff which way to go. The Spa was a very nice. However, I would strongly recommend this Hotel to add hairdryers in their changing rooms because another guest came into the sauna (fully clothed) to dry their hair, leaving the door open during this time. I complained and asked staff to get this guest a hairdryer, they replied they didn’t have one. I was using the Spa area - I didn’t appreciate this. We enjoyed the stay, and would recommend this hotel, but would suggest the above changes to make future guest enjoy the hotel. Thank you "