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Grand Palace Hotel

2.0 star property
Explore local attractions with ticket assistance or savor fine dining at the hotel - both make for a memorable stay in Tianhe.

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The Grand Palace Hotel places guests in the heart of Tianhe's urban energy. The welcoming bar and restaurant are perfect for unwinding after sightseeing. Practical amenities include tour assistance, elevator access, and attentive concierge services to enhance your visit.

Reviews

6.8 out of 10

Popular amenities

  • Restaurant
  • Bar

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Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Where is Grand Palace Hotel located?

Located in Tianhe, this hotel is within a 10-minute walk of Waterscape Falls In East Station Plaza, CITIC Plaza and Zhongtian Shopping Mall. Dongfeng Park and Tianhe Stadium are also within 1 mile (2 km). Linhexi Station is only a 5-minute walk and Tianhe Sports Center Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

6.8

Cleanliness

8.2

Location

6.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 33 reviews
Rating 8 - Good. 19 out of 33 reviews
Rating 6 - Okay. 7 out of 33 reviews
Rating 4 - Poor. 4 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

Reviews

Verified

8/10 Good

Ryuya

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Jul 2025
Verified

8/10 Good

mei ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體不錯

位置方便，近火車站。 但wifi用不到 沐浴和洗髪用品不太好，最好自備。
Verified

8/10 Good

wing yiu

Liked: Staff & service
It was good except the hotel is a bit old!
Verified

8/10 Good

中港小商人

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

第四次入住，這店前台服務不能說差勁，但事實是不好，工作慢，無笑容，客人任何要求都拒絕，我每次都見到的

房間大很舒適，但地毡很多污漬
Verified

8/10 Good

Kelvin

Liked: Cleanliness, room comfort
地點十分方便.
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

舊

裝修非常舊，洗手間有污穢，用花灑時發出怪聲。服務員態度尚可。酒店位置相當方便。
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

差差差

房間ok,前枱服務員很差，不會再去
Verified

6/10 Okay

Verified traveller

Liked: Room comfort

良かったです。

広州東駅に近く非常に便利です。典型的な中国っぽいホテルですが、何ら問題なく過ごす事ができると思います。コストパフォーマンスが良いですね。
Verified

8/10 Good

gerard john

Liked: Cleanliness, staff & service, property conditions & facilities

Stay for Canton Fair

i went to the Canton fair for business and stayed at the Golden Palace it was perfect for the price I paid. They have a small mini bar which is for free (nice touch) There is a pacific coffee in reception and you get 15% off if you stay there There was a free shuttle bus daily to the fair All in all a nice place to stay for the amount spent There is also a nice shopping center across the road with cheap restaurants and good food
Verified

2/10 Terrible

Chuantzer

Disliked: Cleanliness, staff & service, room comfort

髒

地毯都是煙燒過的痕跡，煙臭味很重。 我敢肯定房間內地毯一定有看不到的痰與鼻涕等等 所以我完全不敢赤腳走地毯。
Verified

8/10 Good

Siu Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

底住

酒店有點舊，但清潔整齊！員工有善
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常满意

环境好，房间干净，前台服务员和打扫人员都非常好。以后来广州还会住这里。
Verified

8/10 Good

Po Keung Inness

Disliked: Staff & service, property conditions & facilities

Nice to stay

Nil
Verified

8/10 Good

wai ming

Liked: Cleanliness, property conditions & facilities, room comfort

食物有改善空间

说明不吸烟的也给吸烟房，要投诉才轉房 不过不吸烟的房真的不错 早餐不要太大期望！
Verified

8/10 Good

Chi Wai

Liked: Staff & service, property conditions & facilities

不錯

不錯的酒店，但內面就是有一點舊。
Verified

8/10 Good

Arsenii

Liked: Staff & service, property conditions & facilities, room comfort

Good

Very nice hotel to rich Hongkong. Also a lot of places to have a European cuisine. Staff is good but not everyone can understand English. Breakfast is poor, but for one-two times its Ok.
Verified

8/10 Good

yam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良好

總體酒店服務尚可,熱水供應稍欠。
Verified

6/10 Okay

DD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, a little dated

It's quite close to the Guangzhou East train station but still needs about 15 to 20 mins walk because the station itself is quite big and take some time to just walk out of the station. The hotel is a 4 star rated by the official, it is a bit dated but maintained alright, the only thing i didn't like about the room is the carpet floor which is a bit dirty with stinks and marks here and there. Overall it suited well for our purpose as we are heading to CITIC Square next morning and it takes less than ten mins by walk from the hotel.
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID

Moisture everywere. Wallpaper falling down. Filthy bathroom
Verified

8/10 Good

sag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

This hotel is located in an excellent area. You can walk to one of the mains streets of shopping centers and restaurant. Price is very good for value
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Hôtel proche de la gare

Hôtel proche de la gare de d'est de Guangzhou, restaurant très correct, bon rapport qualité/prix
Verified

6/10 Okay

Verified traveller

交通方便

交通方便，但飯店的裝潢較老舊，整體而言還算乾淨
Verified

4/10 Poor

T.

Disliked: Cleanliness, property conditions & facilities, room comfort

広州東駅に近い(徒歩5分)

部屋が古い。　シャワー、トイレ、洗面所が一室にあるが、とにかく狭い。トイレの便座の斜め上にシャワーがあり、シャワーと使用すると便座が水濡れ。　また足場のスリップ防止用のマットも真っ黒で不潔。　
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店很舒適

位置極佳, 酒店很舒適
Verified

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort