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Reviews of Grand Eastern International Apartment

3.5 out of 5
Grand Eastern International Apartment
Lobby No. 370-372, Huanshi East Road, Yuexie District, Guangzhou, Guangdong

Reviews

5.6
Rating 10 - Excellent. 2 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 6 out of 17 reviews" "

6.6/10

Cleanliness

5.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

R.Ho, Orange County, California

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the first time we stayed at an apartment/hotel and it was a great experience. The hotel is directly in front as you exit the B Exit/entrance of the TaoJin Subway station which made it very convenient and it is right next to the garden hotel. The room was very spacious and includes a washing machine (no dryer) plus a stove to cook on. Additionally, the rooms has a sitting area. The only negative comment is that the elevators took a very long time. I would also note that the hotel does have 24 hours front desk service but no phone in the room to reach them and not international programs on the television. The WiFi was pretty fast.
Stayed 18 nights in Oct 2018

6/10 Okay

Ata ullah

Liked: Cleanliness, room comfort
Fair
Very bad experience in check-in. It may happen for language problem. First I have been informed, your booking is cancelled. Anyway finally they found my booking and able to stay

2/10 Terrible

Imelda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheaters or no communication with online bookings
I didn't not stay because they increased the price while I had booking confirmed and reference number from hotels.com. Bad experience I had to look for other hotel
Stayed 3 nights in Oct 2017

10/10 Excellent

Manthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay...apartment name not same..
The hotel name is incorrect. It is not Grand eastern. It is something weifidein apartments. Luckily the manager found his mobile number on hotels.com booking. I would rate listing as 1star. This is not expected from hotels.com.
Stayed 3 nights in Oct 2017

2/10 Terrible

Nor Faizah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad service in Great Eastern Hotel Guang Zhou
Beware with terrible n bad staff in reception counter, tall man ( MARIO ) but i dont thing his real name. He make me trouble to check in, rude and keep my passport not return back. be careful guys!!!! this hotel service very bad, no trolley, hard to bring it up your things. no coffee tea provide. poor service.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No comments
The rating on this hotel are not correct I don't understand who gave them such a high rating Irry spooky felt like Harlem in the 70,s

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall it is clean, the location is just next to the metro, the name of address does not state on the building so make it harder to find. Staff not professional at all but acceptable

2/10 Terrible

chiu

Stayed 1 night in Apr 2023

8/10 Good

sameh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities
中国のホテルは部屋の入口ドアに隙間があるために廊下がうるさい事が多いですが、ここは部屋が広く、入口からベッドまで距離があるため静かで眠りやすいです。
Stayed 5 nights in Dec 2018

4/10 Poor

Manon, Gatineau

Disliked: Cleanliness, property conditions & facilities
Propreté laisse a désirée. Chambre petite. Insecte dans la chambre ( ressemble a des coquerelles!)
Stayed 14 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Younes, Casablanca

Liked: Cleanliness
Disliked: Staff & service, room comfort
Il fait trop froid dans ma chambre
Les appartements sont luxueuses dans un joli immeuble de 52 étages avec une belle vue mais sans chauffage avec le froid tout ça ne compte pas on a juste trop froid et on peut tomber malades la télé ne marche mais même si elle marché il n’y a que des chaînes chinoises alors que presque tous les occupants sont des étrangers
Stayed 2 nights in Dec 2017

2/10 Terrible

Younes, casablanca

Liked: Room comfort
Disliked: Staff & service
Bonne localisation sans chauffage + cafards
Des appartements luxueux bien à côté du métro, j’ai trouvé du mal à trouver l’entrée mais l’étage c’est une autre histoire, le premier appartement il y avait des cafards dans le toilettes ça déranger mon colocataire pas moi. Mais à ma grande surprise qu’avec un froid glacial il n’allumaient le chauffage. Quand je suis parti réclamer qui est dure pour le personnel qui comprend peu de mots en anglais. Je leurs ai dit que ce ne pas normal que dorme dans le froid. Il m’ont suggéré de demander le remboursement et d’aller chercher un autre hôtel. Avec tout mais bagages je ne vais sortir chercher un hôtel la nuit alors j’écoute suis parti acheter un chauffage de ma poche.
Stayed 1 night in Dec 2017

8/10 Good

Kristoffer

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Godkännt
Allt okej
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
房间很大整洁，交通方便近地铁口。

6/10 Okay

aki, 日本

Liked: Cleanliness, property conditions & facilities
長期滞在に適したホテル
ソファー、とデスクなど長期滞在には適した広さと設備がある、キッチン、洗濯機が備わっているのは便利、但し電磁調理器だが鍋がない。ホテルの規模の割にエレベーターが少なく待ち時間が長い