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Rating 10 - Excellent. 23 out of 43 reviews" "
10 - Excellent
23
Rating 8 - Good. 17 out of 43 reviews" "
8 - Good
17
Rating 6 - Okay. 2 out of 43 reviews" "
6 - Okay
2
Rating 4 - Poor. 1 out of 43 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 43 reviews" "
2 - Terrible
0
8.8/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
6/10 Okay
Willy
Business traveller
12 Nov 2019
Liked: Cleanliness, staff & service
Service can be Better!
Stay was ok - location in decent.
However I book a suite they only gave me a Normal Room- I booked with 2 BF they only gave me 1. Typical local brand hotel - not so service oriented.
After I make some noise they gave me a suite but refuse to give me 2 bf.
No other choice of better hotel around this area.
Willy
Stayed 2 nights in Nov 2019
Response from Cathy on 4 Dec 2019
Dear guests, first of all, thank you for taking the time to share your experience in Cinese hotel dongguan shijie. As for the room problem you mentioned, we are very sorry for the inconvenience caused to you because our colleague accidentally recorded the wrong room type when dealing with the reservation. I have conveyed these valuable Suggestions to relevant departments and strengthened the training of the staff to strengthen the service awareness and skills of the hotel staff. If you do not take good care of your during your stay, please understand, this is not our intention. Finally, thank you very much for your feedback, we will continue to work hard, sincerely look forward to your next visit experience!
Very comfortable and convenient . Have stayed here many times.
Verified traveller
Stayed 5 nights in Aug 2019
Response from Cathy on 2 Sept 2019
Dear guests: Thank you for staying in Cinese hotel dongguan shijie.The guest is very satisfied with our all staff motivation,hope the hotel unique design style,advanced facilities, thoughtful service, can bring you more family warm and enables you to enjoy leisure and quiet outside of the city . Thank you again for your comments,all staff provide service for you again in our hotel。
Dear guests: Thank you for staying in Cinese hotel dongguan shijie.The guest is very satisfied with our all staff motivation,hope the hotel unique design style,advanced facilities, thoughtful service, can bring you more family warm and enables you to enjoy leisure and quiet outside of the city . Thank you again for your comments,all staff provide service for you again in our hotel。
I am staying at this hotel every time I am in DG and always leave the same comment. Please check there are many review from me. Shijie is perfect and it is my home in DG. So convenient and well located, I love it.
Staff is also always trying his best
Dear guests: Thank you for staying in Cinese hotel dongguan shijie.The guest is very satisfied with our all staff motivation,hope the hotel unique design style,advanced facilities, thoughtful service, can bring you more family warm and enables you to enjoy leisure and quiet outside of the city . Thank you again for your comments,all staff provide service for you again in our hotel。
Dear guests: Thank you for staying in Cinese hotel dongguan shijie.The guest is very satisfied with our all staff motivation,hope the hotel unique design style,advanced facilities, thoughtful service, can bring you more family warm and enables you to enjoy leisure and quiet outside of the city . Thank you again for your comments,all staff provide service for you again in our hotel。