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"Wonderful way to experience the hots springs. Rooms were beautiful and staff was friendly and helpful. "

"This "hotel" is actually a small ancient village that's been restored as a resort. It's extraordinary, though keep in mind that you'll walk outside to go to the restaurants, the lobby, etc. We absolutely loved this. Our suite had a massive patio and amazing sunset views, though our west-facing view was just trees and not the quintessential Tuscan farmland and rolling-hills view; for that you will want a suite in Alto-Borgo, the slightly uphill part of the resort with perfect southeast-facing views. The downside is those rooms are a 10 min walk from the restaurants and main part of the resort, whereas the original suites are right in the village. Oh, and by "village" I don't mean tourists and shops. There aren't any. Zero. It's totally private. And it's not near anything, so no security issues or lookieloos at all. This is a UNESCO site and so they could not build anything new, but only remodel whatever was already there. First surprise is that the road to get there is dirt. Due to UNESCO they can't pave it. Though some small sections of the ancient stone road remain, it's 99% dirt for several kilometers. A couple of disappointments are the main restaurant and the concierge service. The main, Michelin-starred restaurant is great for breakfast, but according to many guests we spoke to it's a let-down for dinner. However the Osteria restaurant is great, and dining at the golf club is good for pizza night. The concierge issues were perplexing for such an amazing resort."

"Very nice staff "

"Taking a break before returning to Florence or Tuscany is a great resort. "

"Top class !! Very nice staff!!"

"This hotel is incredibly special. The views from the rooms, pool, and bistrot are some of the most beautiful I've ever seen. The photos don't do it justice - it was breathtaking. The rooms are basic, but very clean and the bed comfy. The staff were absolutely wonderful - so helpful and truly committed to making sure you enjoyed your stay. I can't wait to go back! "

"We had a wonderful stay at Gitavillage. There are big play ground for kids. The facility is very big. Best is the private beach with free umbrellas. The beach is quite big and sandy. Was very quite. Highly recommend the place and will definitely stay here if we come back to this area. "

"Great place for a local beach break. The room was large, clean and had a balcony and mini fridge. Nice check in and lobby. Great breakfast buffet out on the Monte Cristo patio. We also had dinner at Monte Cristo (make a reservation using The Fork app) and the food was wonderful and appropriately priced. The beach is a toss the road and we chose to use the Umberto Beach Club that cost 23 Euros for 2 chairs and umbrella for the day. The beach was wakable and clean and you can walk into town along the sea. Not too busy for May, but I can see how it will be crazy in the summer. Also nice mercato nearby to get snacks, water, wine and beer. Really recommend this place for something different and more local Italian vibe. PS Everyone speaks English so no troubles. Also street parking is free and safe."

"everything is nice"