Search Luxury Hotels in Gros Islet

"Staff needs some serious training in how to service guests at the table. No conditioner in the bathrooms. No towels at the beach. You need to carry them from the room. "

"What an experience! Royalton St. Lucia owes me nothing. I had a great time. The room (swim out) was perfect. Quiet. Private. Food at the buffet was good. Room service was decent. Cleanliness of the resort was top notch. I couldn’t have had a better time! Thank you St. Lucia!!!!"

"I recently stayed at Secrets St. Lucia and unfortunately would not recommend this resort. The experience started off on the wrong foot with a very confusing check-in process that took nearly an hour. Throughout the stay, most of the staff came across as rude and disengaged, with a few notable exceptions—Sanchey, in particular, was wonderful and stood out for their kindness and professionalism. The rooms themselves were disappointing. They felt dirty and not well-maintained, although I will say the bed was comfortable and the shower had great water pressure and plenty of hot water. The food was another major letdown—bland, overly salted, and generally uninspired across the board. It felt like very little thought or care went into the dining experience. Lastly, the events and entertainment felt poorly executed—more childish than engaging, and overall thrown together without much attention to quality. For the price, I expected a much higher level of service and overall experience. I left feeling very unsatisfied—especially after a manager argued with me when I tried to provide feedback, which only added to the disappointment. Overall, this was not the level of experience I expected, and I wouldn’t choose to stay here again."

"Friendly staff "

"Amazing vacation. We loved everything about it. The butlers Ophelia and Kirby were both excellent. Most of the rest of the staff were also friendly and accommodating. The Landings itself has been very well maintained and updated, and the food is high quality, and service top notch. We stayed in a 3 bedroom on the beachfront with plunge pool, and did the all -inclusive for our family of 6 as well (4 kids 13 and under). We definitely thought it was all worth it. Highly recommend. "

"Room was clean, nice pool and breakfast was very good."

"Our first time in St Lucia and we couldn’t imagine a nicer place. "

"The room was nice, staff was mixed"

"Bay Gardens inn is a very nice place and the area is perfect, the only thing that’s needed is some upgrade to the rooms. I’ve been traveling to St. Lucia for years now and have stayed there many times. The shower needs an upgrade, the face basin needs and upgrade. The tiles needs and upgrade the toilets need and upgrade. I think they need to take off the shower tub and just have walking showers which would make it so much better for one with a wheelchair. Other than that Bay gardens in is a very good choice and the buffet breakfast is very very very good. The service from the staff is priceless. They have excellent teamwork and I will be back again."