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Quality Inn Cleveland, MS

2.5 star property
Travelers start their day with a continental breakfast before handling work at the computer station or unwinding by the seasonal outdoor pool

Choose dates to view prices

The centrally located Quality Inn combines convenience with comfort. Guests enjoy continental breakfast and free WiFi. The seasonal outdoor pool offers relaxation, while the business center provides workspace. A 24-hour front desk and laundry services enhance the experience.

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
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The price is ₹12,153
₹13,247 total
includes taxes & fees
28 May - 29 May
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Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 9 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8 AM to 6 PM

Frequently asked questions

Is Quality Inn Cleveland, MS pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn Cleveland, MS?

Self-parking is free at this property.

What time is check-in at Quality Inn Cleveland, MS?

Check-in begins at 3 PM.

What time is check-out at Quality Inn Cleveland, MS?

Checkout is at 11 AM.

Where is Quality Inn Cleveland, MS located?

Located in the heart of Cleveland, this hotel is within 1 mile (2 km) of Cleveland Medical Clinic and Delta State University. Bolivar Medical Center and Martin and Sue King Railroad Museum are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

7.2

Cleanliness

7.2

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 14 out of 71 reviews
Rating 8 - Good. 26 out of 71 reviews
Rating 6 - Okay. 12 out of 71 reviews
Rating 4 - Poor. 8 out of 71 reviews
Rating 2 - Terrible. 11 out of 71 reviews

Reviews

Verified

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Plenty of choices. Front desk clerk was great . Upon check-in the assigned room was not ready and she personally went to the next room to ensure it was ready.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the staff was nice . The beds were very comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For just one night in town it served our needs fine. Clean, quiet, and safe location
Stayed 1 night in May 2025
Verified

4/10 Poor

Shun

Disliked: Cleanliness, property conditions & facilities
The front desk staff was nice room wasn’t so good housekeepers didn’t give me clean towels garbage bags they was out toilet barely flushed only Stayed two outta three nights cause it was that bad couldve been cleaned better shower wall had cracks in it but front desk staff was very helpful
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
We highly recommend this hotel! Our room was clean, tidy, and spacious. Bed was comfortable and offered uninterrupted sleep, Bed and bath linens were clean and towels were fluffy. The breakfast bar offered a variety of hot and cold options with plenty of comfortable seating. The serving area was especially clean and well maintained. Vanessa was the front desk agent during our stay and she is a stellar employee. Her in-person and phone manner is exceptional. She offers assistance with courtesy, friendliness, and professionalism. She is among the best to have ever served us. We are more than satisfied with our experience at Quality Inn. Thank you very much!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was very good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional management and staff service. Front desk staff greeted me with a smile and great customer service. Room was clean and bathroom was very clean. Beds were made up and very comfortable.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Sharon

Liked: Staff & service, amenities, property conditions & facilities
Needs bathroom updates
Stayed 1 night in Mar 2026
Verified

8/10 Good

Patricia Gail

Liked: Staff & service, amenities, property conditions & facilities
My stay was pretty good. The bathroom needed an upgrade and/or painting.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
The room very clean; I almost gave it 5 stars but the bath tub was not cleaned. Old and stained.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Allison

Liked: Property conditions & facilities
Disliked: Cleanliness
The room seemed like it was not cleaned at all. There was trash on the ground, toilet was gross, makeup on the counter. Staff wasnt very friendly or helpful with the situation. Spend a bit more and go to Holiday inn.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Phillip

Disliked: Cleanliness, amenities
The first room had not been cleaned from the previous guests. After a wait we were assigned another room. At 10:40 pm someone tried to enter our room because they were assigned the same room. The safety chain/device was missing, but the people heard the television and knocked.
See how badly the tub is stained.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Houston

Didn’t eat there. Was scared to
Stayed 1 night in Oct 2025
Verified

8/10 Good

Perry

Liked: Staff & service, amenities
The hallway on the 3rd floor had a really bad odor. The carpet in my room was dingy and dirty.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Dsanja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeah, breakfast was out there, but it was sparse and it wasn’t hardly any of it because the staff of people from the outside come and eat it you can’t expect to have enough food when your homeboy are coming in making themselves a plate
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Jonathon

Disliked: Amenities
Room was gross, had no hot water to shower. Couldn’t find anyone to check out the next morning
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Lisa

Disliked: Staff & service, property conditions & facilities, room comfort

Options are important…

The elevator was out and we had only 1 set of towels in a double bed room. Only pork sausages served for breakfast. I don’t eat pork and would have liked some turkey sausage.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

latasha

all rooms was nasty and unavailable
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Emma

Disliked: Cleanliness, amenities, property conditions & facilities
My family and I came to Mississippi for a funeral. There weren’t many options for hotels in the area so we selected Quality Inn. This turned out to be a terrible option. The room didn’t smell good. The bathroom was terrible. The first room I had I couldn’t turn on the shower and the bathtub was disgusting. The toilet was yellow stained as well. Then they switched my room and it turns out all the bathtubs look this way. The tub floor was brown stained and the plaster was bubbling up. I had to put a towel in the bathtub to stand on while I took my shower. I even asked housekeeping for disinfectant cleaner to clean the tub myself it was so nasty. If I was able to get a room at another hotel I would’ve because this was terrible. I really would like a refund because it’s no way I paid that much to stay at this hotel. It was terrible Never again I felt like I was staying at an hourly stay motel. Oh and let’s not forget the remote control for the tv didn’t work. And it was tapped up. My cousins remote control didn’t work in her room either. We had to go to the cable box and manually change the channels. Then with the continental breakfast they had a man who was in painter clothes bringing out the food. Refund me please!!!!
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Bridget

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not the Quality Inn

The staff were friendly. But from the time I walked in and was told that the first floor of the hotel flooded I knew there was going to be a problem. When I got my alternate room, I could see it hadn’t been used for some time. The carpet had yellowing-brown and red stains. The mirrors were dirty. In the bathroom there were no towels. We had to ask for the refrigerator that was supposed to come with the room. We were told they were short on refrigerators, so they had to go to an empty room to get one from there. The manager of the hotel is also the maintenance guy. The so called hot breakfast, I wouldn’t even bother. If I were the owner I would take that off the advertisement. The elevator constantly smelt like marijuana and the phone was broken. This place really need some cleaning up.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice. All the staff was ready to accommodate any of our needs. I would definitely recommend a stay at this hotel.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very nice customer service especially Stephanie. Housekeeping was good also.
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to Cleveland ms

My stay at the comfort inn was a really nice and pleasant experience and I enjoyed being in a very clean hotel.
Verified

6/10 Okay

James

Liked: Cleanliness

Suited my needs

Since I just needed a place to sleep following a banquet, the room worked perfect. The staff was friendly and the room was clean,