Green Island

There was a bad squeaking noise in my room from the HVAC. I tried to switch rooms and was told there no other options because the hotel was sold out. Maintenance came and tried to fix it around midnight without success. That kept me up later than hoped and the noise woke me up several times throughout the night. I recognize these things happen, but I was disappointed that the hotel did nothing to try and make things right. No offer for a partial refund, restaurant credit or anything. That left a really bad taste in my mouth and I won’t be coming back.