I don't normally write reviews but as I relied on them a lot for this hotel choice I thought I would post. It was our first time all-inclusive and this hotel exceeded our expectations.
We stayed in the Family Suite, Jetted Tub, Pool View and the room was clean and spacious with a balcony, it did not really overlook the pool more a distant view but that was not an issue.
The pool area was amazing, great pools for the kids and the water park was perfect for our kids (8 & 10). The pool area was clean, an army of cleaners every morning made sure to that.
The restaurants were great, the buffet had a great choice, there was always something we liked, it got a little sameish at the end of the week but that is where it was great to have the a la carte restaurants included to mix it up a little.
The bar and snack areas are also good, never had to queue more than five minutes for a drink, great choice of beers, wines, cocktails and soft drinks across numerous bars.
The animation team were also great, always something going on but never too over the top. Fun to join in if you want.
The only small improvement was on the final day, it was great as we had a late flight we could use the facilities and there were shower rooms available before we headed to the airport but no one told us you needed to book and this led to unnecessary stress at the end.
Apart from that, we had an amazing stay, would not hesitate to go back and recommend the Stella Palace to others.