Junior Studio Suite | Balcony view

Reviews of Morum City Hotel Chania

4 out of 5
Morum City Hotel Chania
8 Manousogiannakidon, Chania

Reviews

9.6

Exceptional

Rating 10 - Excellent. 87 out of 111 reviews" "
Rating 8 - Good. 22 out of 111 reviews" "
Rating 6 - Okay. 1 out of 111 reviews" "
Rating 4 - Poor. 1 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

DANIEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good at the hotel, I wish there was a gym. Overall, good experience.
Stayed 1 night in May 2024

10/10 Excellent

Nigel, Trinidad

Stayed 2 nights in Apr 2024

10/10 Excellent

lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for bus station and harbour.
Stayed 1 night in Oct 2023

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for walking to everything in town. Very comfortable and great breakfast. Staff was wonderful.
Stayed 1 night in Sep 2023

10/10 Excellent

Uros

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here were super friendly and helped with all our questions. Special thank you to Sam for her recommendations around Crete
Stayed 6 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great new hotel next to the old town
All was perfect!
Stayed 2 nights in Jul 2023

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, clean hotel, and close to everything!
Stayed 7 nights in Jul 2023

10/10 Excellent

Sharon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My group and I found every staff member so friendly and helpful. Made our stay very special.
Stayed 6 nights in Jun 2023

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful breakfast is provided. Stephanie at the front desk is wonderful.
Stayed 5 nights in Jun 2023

10/10 Excellent

Allan, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sam at the front desk was so welcoming and helpful upon our check-in and with restaurant recommendations, etc. She really made our stay more enjoyable at this wonderful little hotel in Chania…
Stayed 4 nights in May 2023

10/10 Excellent

JOHN

Liked: Staff & service, property conditions & facilities
All of the staff at this hotel made my stay wonderful
Stayed 3 nights in May 2023

10/10 Excellent

Konstantinos

Stayed 7 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just outside of the old town
This is a wonderful modern hotel in a wonderful location - just a 5 minute walk to the old town. The rooms were spacious and clean and they provided an excellent breakfast. There is no parking included, however there are a couple of spots outside the hotel to pick up/ drop off luggage and reception pointed us to a nearby paid parking lot. Staff were very friendly and helpful
Stayed 2 nights in Oct 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem close to the old town
A lovely short break in a hotel close to the old town and marina. Good plentiful breakfast, well stocked bar. Friendly and attentive staff who were aware that it was our anniversary and made us a card and cheese cake. Special thanks to Eleana in the bar for her service and conversation.
Stayed 3 nights in Oct 2022

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in Chania at this hotel! The staff at the front desk was super friendly and helpful in recommending things to do. The staff in the restaurant and bar were also super nice. They had a really nice large buffet breakfast every morning for us. And we got a welcome drink from the bar. The hotel is really clean. And it’s in walking distance to the old town of Chania and the Old Venetian Port with lots of shops and restaurants. Also I’m walking distance to a beach. We took the public bus to Falasarna Beach which was gorgeous! And we did the day trip to Elafonisi beach which was also gorgeous but a bit over crowded. The room was a bit small but has everything we needed. We didn’t spend much time in there anyway. Would definitely stay here again! Great hotel in a great location!
Stayed 4 nights in Sep 2022

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, small but nice rooms
PROs - Very convenient location, just across entrance to the old city and 3 minutes to the bus station. Hotel is nice, rooms are clean and in good condition. Breakfast is excellent. CONs - Rooms are very small, no drawers or shelves, almost no place to put your stuff. Sink is outside of toilet & shower but it is tiny with practically no place to put your toothbrush, etc. mattress is too soft
Stayed 3 nights in Sep 2022

10/10 Excellent

Milan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for stay in Chania.
Great hotel for stay in Chania, fully recommend.
Stayed 2 nights in Aug 2022

10/10 Excellent

Doris

Liked: Staff & service, amenities, property conditions & facilities
Morum City Hotel is very well located, being at a walking distance from the old Venetian Harbor and several stores. Very clean, friendly staff, and excellent customer service. Bar and breakfast also great. When I come back again, this will be my hotel of choice.
Stayed 2 nights in Aug 2022

10/10 Excellent

Dionisis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makes you feel like home
we stayed there for a week and location was the main reason we chose the hotel. We absolutely had a great time, the staff was very polite and helpful and anyone form reception to bar/ food made you feel very welcome. We didn't have parking with our room but it was not hard to find parking at the surrounding streets. Breakfast was good and great variety every day. Location very convenient, only few minute walk from the old town.
Stayed 7 nights in Aug 2022

10/10 Excellent

Bilal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 5 nights in Aug 2022

10/10 Excellent

vivienne

Liked: Staff & service, amenities, property conditions & facilities
Loved everything about this hotel so convenient to old town but quiet ,breakfast was really lovely staff could not be better ,thankyou for a fabulous stay everyone .Only negitive point for me was the bed was hard.Apart from that l would give it 5 stars.
Stayed 7 nights in May 2022
Response from Morum City Hotel on 22 May 2022
Dear VIVIENNE, Thank you for choosing Morum City Hotel for your stay in Chania. It was delightful to read that you have overall enjoyed your experience at our hotel. Your positive comment on our team members is also much appreciated. Hopefully, we will have the opportunity to welcome you again. Kind Regards, Morum City Hotel

10/10 Excellent

Tuula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Modern hotel, clean, great staff and friendly service throughout our stay. Very good for travellers who do not expect a pool. Location excellent in close vicinity of the Old town and the beach. Excellent breakfast, too.
Stayed 3 nights in May 2022
Response from Morum City Hotel on 22 May 2022
Dear Tuula, Thank you very much for choosing Morum City Hotel for your stay in Chania. We really appreciate your kind words. We hope to have an opportunity to welcome you again at our hotel. Kind regards, Morum City Hotel

4/10 Poor

Roel

Stayed 1 night in Dec 2021

10/10 Excellent

Petya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing hotel, super friendly and helpful staff, great location. I loved everything about this hotel. Thank you for the great stay!
Stayed 3 nights in Oct 2021
Response from Panagiotis - Reservations Manager on 1 Nov 2021
Dear Petya, Initially, we would like to thank you for choosing Morum City Hotel, during your recent visit to Chania and also for taking the time to write such a nice review for us. In deed our hotel's location is ideal, as it's situated right tot he city's centre and surrounded by everything a visitor of the city needs to see. Additionally, we are situated within walking distance by the old Venetian harbor and the nearby beach of Nea Chora. Our beloved staff, is a great asset for us, as we refer to a group of tourism professionals, who are eager to offer the best available service and make everyone fee secured, relaxed and a little bit like home. We were truly honored to have you as our guest and we sincerely hope we can welcoem you once again duriong your next visit to our lovely city. Kind regards, The Morum City Hotel Chania Team

10/10 Excellent

Petya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing hotel, super friendly and helpful staff, great location. I loved everything about this hotel even went back for 2nd stay and was nicely surprised with an upgrade. Thank you for the great stay!
Stayed 1 night in Oct 2021
Response from Panagiotis - Reservations Manager on 1 Nov 2021
Dear Petya, First of all thank you once again for staying with us. We were delighted to see that you had enjoyed your stay with us and you came back for a little bit more Morum hospitality. The free upgrade was the least we could have done for such a loyal guest like you. Hope to see you once again during your next visit to Chania. Best regards, The Morum City Hotel Chania Team

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean and quiet hotel.
Stayed 3 nights in Oct 2021
Response from Panagiotis - Reservations Manager on 20 Oct 2021
Dear Martin, Initially, we would like to thank you for choosing our hotel during your recent visit to Chania and of course for taking the time to write such a nice review for us. In deed our hotel's location is ideal for anyone who wishes to be surrounded by everything our city offers, but provides a serene enviroment at the same time. The cleanliness of our building is our priority, especially during such a demanding era, that's why our maids' training and the equipment they use, are based in the state's health protocols. Last but not least, our beloved staff, a group os tourism professionals, who are eager to satisfy every guest's needs and make them feel secure, relaxed and a little bit like home. We are truly honored to have you with us and we sincerely hope we can have the opportunity to welcome you once again during your next visit to Chania. Kind regards, The Morum City Hotel Chania Team

10/10 Excellent

Homairah

Stayed 3 nights in Oct 2021

10/10 Excellent

Theo

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2021
Response from Panagiotis - Reservations Manager on 11 Oct 2021
Dear Theo, Initially, we would like to thank you for choosing our hotel for your recent stay to Chania and of course for taking the time to write such a nice review for us. We are absolutely delighted to see that you have enjoyed your stay with us and we hope we can have the opportunity to welcome you once again during your next visit to Chania. Kind regards, The Morum City Hotel Chania

10/10 Excellent

trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Service was outstanding. Highly recommended
Stayed 3 nights in Oct 2021
Response from Panagiotis - Reservations Manager on 13 Oct 2021
Dear Trevor, First of all, we would like to thank you once again for choosing Morum City Hotel during your recent stay to Chania and of course for taking the time to write such a nice review for us. In deed our hotel is excellent and all of our staff, a group of tourism professionals, try hard daily, so we can make every guest of ours feel relaxed, safe and a little bit like home. It was a great honor for us having you as our guest and we sincerely hope we can have the opportunity to welcome you once again during your next visit to Chania. Best regards, The Morum City Hotel Chania Team

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed so much we stayed an extra night!
Our stay here was excellent. The first two nights we were in a city twin room that had a balcony with chairs and a clothes drying rack plus views of the city. We returned for a third night and stay in a deluxe city double room that included a couch and a bigger patio however this patio faced inward looking over the small parking lot. Our favorite part of the stay was the breakfast which goes from 7:30-10:30. They had hot options including eggs, meats and vegetables as well as yogurt, fresh fruit, pastries, breads, cheeses, cold meats, homemade jam and so much more. It was such a delight. The only slight negatives are that the parking area is quite small and is first come first served. Only 5 or 6 cars can fit and it’s possible to get blocked in. Despite this, we were able to park there all three nights. One other shortcoming is that there is a gap at the bottom of the hotel room doors such that noise and light from the hallway gets into the room. There were some instances at night that loud guests in the hallways would disturb us in our room as we tried to sleep. Overall, I would highly recommend and thank the very pleasant staff for an excellent stay in Chania!!
Stayed 2 nights in Sep 2021
Response from Panagiotis - Reservations Manager on 30 Sept 2021
Dear Anne, Initially, we would like to thank you for choosing our hotel during your recent visit to Chania and for taking the time to write such a nice review for us. In deed all of our rooms have a balcony and the ones which are situated to the fourth floor have a big patio. For our breakfast we offer in buffet style daily fresh, local products into famous Greek and international recipes. About the parking of our hotel, we do offer limited parking spots, that's why we are trying to accommodate as many vehicles as we can, via the vallet parking service. Regarding the noise to the corridors, we would like to inform you that we respect every guest's remarks and we will check this, in order to find a solution that will make our guests happier and more relaxed. We sincerely hope you will be able to stay with us during your next visit to Chania and check by yourself our improvement. Kind regards, The Morum City Hotel Chania Team

8/10 Good

Udi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

10/10 Excellent

Fazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good location hotel, and really nice and clean. The staff were always extremely ready to help, and very friendly, which made the stay very pleasant for my girlfriend and I. We had a 4th floor room which had a massive balcony, exactly as you would want in later summer in Chania. We will probably be looking to stay in the same hotel if we return to Chania, which I think speaks volumes.
Stayed 5 nights in Sep 2021
Response from Panagiotis - Reservations Manager on 23 Sept 2021
Dear Fazel, Initially we would like to thank you for choosing Morum City Hotel during your recent visit to Chania and additionally for taking the time to write such a nice review for us. In deed our hotel's location is ideal for eveyone who wishes to be around everything our city offers and really close to a beach and the old Venetian port. Our hotel's cleanliness is our priority, especially during such a demanding era, for that reason we pay a lot of attention to our maids' training and the equipment they use. Our staff's professionalism is another part for which we are truly proud of as everyone tries to make our guests' stay easier, more relaxed, safer and if it's possible make them feel a little bit like their home. It was a great honor for us having you as our guests and we sincerely hope to welcome you once again during your next visit to Chania. Kind regards, The Morum City Hotel Chania Team

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely impeccable service
Stayed 3 nights in Sep 2021
Response from Panagiotis - Reservations Manager on 23 Sept 2021
Dear Anita, First of all we would like to thank you very much for your preference to our hotel and for taking the time to write such a nice review for us. In deed our hotel's staff is a team of tourism professionals, who are eager to satisfy every need of our guests and make them feel safe, relaxed and a little bit like home during their vacation. It was a great honor for us staying in our hotel and we will be delighted to welcome you once again during your next visit to our lovely city. Kind regards, The Morum City Hotel Chania Team

10/10 Excellent

Mordechai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
over night stay on our way, nice clean comfort good service
Stayed 1 night in Sep 2021
Response from Panagiotis - Reservations Manager on 13 Sept 2021
Dear Mordechai, Initially we would like to thank you for your stay in our hotel and for taking the time to write such a nice review for us. In deed the cleanliness of the hotel is our number one priority, as we wish our guest to be in a safe and clean enviroment. Our staff in general is a group of tourism professionals, who are eager to make every guest of ours feel relaxes, safe and a little bit like home. It was a great honor for us having you as our guest and we sincerely hope we can welcome you once again during your next visit to Chania. Kind regards, The Morum City Hotel Chania Team

8/10 Good

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Recently refurbished, feels like it’s new. Bed was really hard and difficult to sleep on.
Stayed 2 nights in Sep 2021
Response from Panagiotis - Reservations Manager on 13 Sept 2021
Dear Kirsty, First of all we would like to thank you for choosing Morum City Hotel for your recent stay to Chania and also for taking the time to write such a nice review for us. In deed our hotel's location is ideal, as we are situated within the heart of the city's centre and within walking distance by the old Venetian port and the nearby beach of Nea Chora. Our hotel is also brand new, as we refer to a fully renovated hotel, which has started welcoming guests during June 2021. About your comment regarding our bed, we would like to infrorm you that by the time the bedding preferences are different for each guest, we can service everyone, but only if we are aware of his/her preferences. If you had informed us immediately, we could have added a softer upper mattress, so you could have enjoyed your sleep. We are truly sorry about that. Nevertheless, we would like to thank you once again and sincerely hope we can welcome you during your next trip to Chania. Kind regards, The Morum City Hotel Chania Team

10/10 Excellent

Peter James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Panagiotis - Reservations Manager on 7 Sept 2021
Dear Thomas, Thank you very much for choosing our hotel during your stay and for taking the time to review us. Apparently, you didn't like something during your stay, but it would have been truly helpful and important for us to know what has affected your accommodation, so we can investigate it. Kind regards, The Morum City Hotel Chania Team

8/10 Good

ALICE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay, clean room and great location
Pleasant stay for 2 nights in Chania. Great location close to the central bus station and the old town, very modern rooms, and nice breakfast included. Just missing a pool :)
Stayed 2 nights in Aug 2021
Response from Panagiotis - Reservations Manager on 6 Sept 2021
Dear Alice, First of all we would like to thank you for choosing Morum City Hotel for your stay to Chania and for taking the time to review us. In deed our hotel is situated within the heart of the city's centre and in walking distance by the old port and the beach of Nea Chora. Our breakfast is another part for which we are really proud of, as we serve daily fresh, local products into Greek and international recipes. The pool would have been a great adding to our hotel, but at the moment it is not something we can think of. Perhaps, during your next visit to our hotel to see a pool within our premises. We truly hope we can welcome you once again to our hotel during your next visit to our lovely city. Kind regards, The Morum City Hotel Chania Team

8/10 Good

Javar

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2021
Response from Panagiotis - Reservations Manager on 17 Sept 2021
Dear Javar, Initially, we would like to thank you for choosing our hotel during your recent visit to Chania and for taking the time to review us. Nevertheless, we would highly appreciate by all of our guests, to write down what was that made them put a lower grade, in order to pay attention and fix everything. We would be really honored to welcome you once again during your next visit to Chania and check our progress, regarding the service we offer. Kind regards, The Morum City Hotel Chania Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended for Chania
Great location, close to the center of town. Modern rooms and very spacious. Breakfast was fresh and had a lot of variety. Staff was extremely helpful, especially George who gave us recommendations on where to go, where best to park, etc. All the staff was very attentive and accommodating. We even had free food brought up to our room by the bartender as a nice surprise. Couldn't have better things to say about this hotel. Highly recommend for anyone staying in Chania.
Stayed 5 nights in Aug 2021
Response from Panagiotis - Reservations Manager on 24 Aug 2021
Dear Erika, First of all we would like to thank you for choosing our hotel for your stay to Chania and also for taking the time to write such a nice review for us. In deed our hotel is a brand new, modern, fully renovated hotel right to the city's centre and next to everything a visitor of our city might need. For our breakfast we serve daily fresh, local products within Greek and international recipes in a big variety. Our staff is our big asset, as we refer to a team of tourism professionals who are eager to make everyone feel like home in a formal way, but always by adding their personal touch. It was a great honor for us having you as our guest and we truly hope we can have the opportunity to welcome you once again during your next visit to our lovely city. Kind regards, The Morum City Hotel Chania Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely refurbished property - a must stay
Stayed 2 nights in Aug 2021
Response from Panagiotis - Reservations Manager on 21 Aug 2021
Dear guest, Initially, we would like to thank you for your preference to our hotel and for taking the time to write such a such review for us. In deed our hotel is a brand new, fully renovated hotel, which started welcoming guests during the beginning of June 2021. We truly hope we can have the opportunity to welcome you once again during your next visit to our lovely city. Kind regards, The Morum City Hotel Chania

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel, great and friendly staff
Stayed 1 night in Aug 2021
Response from Panagiotis - Reservations Manager on 18 Aug 2021
Dear Terence, Initially, we would like to thank you for your preference to our hotel and of course for taking the time to write such a positive review for us. In deed our staff is the big asset of the hotel, as we refer to a group of tourism professionals who are eager to make every guest of ours feel like home in a formal way, but by adding their personal touch at the same time. it was a great honor for us having you as our guest and we truly hope we can have the opportunity to welcome you once again during your next visit to Chania. Best regards, The Morum City Hotel Chania Team

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location in Old Town
This hotel felt like a hidden gem located only about two/three blocks from the “Old Town” dining and shopping area, about six blocks from a beautiful sandy beach, and two blocks from the main bus station. The room was very spacious, beautifully updated, super clean, and featured a wrap-around balcony. A third person easily would have been able to sleep on the couch. Our only very minor complaint was that the bed was firmer than we like, but for others it may be their preference. Would recommend to anyone!
View from the balcony
Stayed 3 nights in Aug 2021
Response from Panagiotis - Reservations Manager on 16 Aug 2021
Dear Nicholas, Initially, we would like to thank you for staying with us during your visit to Chania and of course for taking the time to leave such a nice review for our hotel and our efforts. In deed our hotel is situated in the heart of everything a visitor of Chania might need, as we are in walking distance to the city centre, the old port and the closest beach of the city. About our rooms, all of them have a balcony, or various sizes though, and are extra clean as this is our number one priority, so anyone who stays with us feel safe and clean. A lot of our rooms are quite spacious, and some of these can also accommodate a third person. About your comment for the mattress, we truly apologize for causing you any inconvenience, but if you had told us about this matter we could have added an extra mattress, so you could have a better sleep. It was a great honor having you as our guest and we truly hope to have you once again with us during your next visit to our lovely city. Kind regards, The Morum City Hotel Chania

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend!
Modern hotel in central location - a lovely place to retreat to after a long hot day spent traveling around Crete.
Stayed 5 nights in Aug 2021
Response from Panagiotis - Reservations Manager on 14 Aug 2021
Dear guest, First of all we would like to thank you for taking the time to write such a nice review and of course for choosing our hotel for your stay to Chania. In deed our hotel is situated to the city centre, next to everything a guest might need and in a walking distance to the old port and the beach of Nea Chora. It was a great honor having you with us and we sincerely hope we can have the opportunity to welcome you once again during your next visit to Chania. Best regards, The Morum City Hotel Chania

10/10 Excellent

Stef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good new city hotel in middle of Chania , close to old harbor . Very Good breakfast ,clean good and modern design . Free parking available.
Stayed 5 nights in Jul 2021
Response from Panagiotis - Reservations Manager on 16 Aug 2021
Dear Stef, First of all we would like to thank you for choosing Morum City Hotel for your stay to Chania and for takin gthe time to write such a nice review for us. In deed our hotel is brand new, as we have started welcoming guest, after a full renovation during June. Out hotel is situated right to the centre of Chania city and within walking distance by the old port and the beach of Nea Chora. Our buffet breakfast is consisted of fresh local products, which we serve daily within Greek and international recipes. The cleanliness of the building is our priority, especially during such a demanding era, for that reason our maids are well trained and the equipment we use follow the health and safety protocols the state indicates. Last but not least our parking, which is onsite and offers limited parking sports for our guests, but we try to our best, so we can accommodate as many vehicles as we can. It was a great honor for us having you as our guests and we truly hope we can have the opportunity to welcome you once again in the near future. Kind regards, The Morum City Hotel Chania Team

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful staff! Enjoyed my stay!
Stayed 3 nights in Jul 2021
Response from Panagiotis - Reservations Manager on 31 Jul 2021
Dear Samantha, Initially, we would like to thank you for staying with us and for taking the time to leave us such a nice review. In deed our hotel's location is ideal, as we are situated within the heart of Chania city and in walking distance by the old port and the beach of Nea Chora. Our staff is a great asset for our hotel; a team of tourism professionals, who are eager to offer 5* service to all of our guests, so they can feel like home, in a formal and personal manner at the same time. It was a great honor for us having you as our guest and we will be more than happy to welcome once again during your next visit to Chania.

10/10 Excellent

Ram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hotel
Great new hotel in close proximity to the old town. Charming room and service, excellent breakfast, on-site parking. All you need to explore the beautiful Chania.
Stayed 1 night in Jul 2021
Response from Panagiotis - Reservations Manager on 30 Jul 2021
Dear Ram, First of all we would like to thank you once again for choosing Morum City Hotel for your stay to Chania and for taking the time to write such a nice review for us and our effort. In deed our hotel is brand new as we have started operating during the beginning of June. We are situated just 5' walking distance from the old port and right to the center of the city. Our hotel offers limited free parking sports to our guests. Our breakfast is another reason that someone should visit us as we ofeer daily fresh local ingredients into local and international receipes. Last but not least our staff, a big asset for our hotel; a team of tourism professionals who are eager to make every guest of ours feel like home in a fully professional manner. We are truly honored to have you as our guests and we hope we can have the opportunity to welcome you once again during your next stay to Chania. Best regards, The Morum City Hotel Chania Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax and close to the Old City
The staff at the Hotel are all very friendly and helpful. The rooms are clean and the maid attends every day and does a great job. The barman was exceptional and provides a great service. The only negative point is that the hotel carpark is small and their is a Sharpe rock at the curb entrance that damaged our rental car.
Stayed 6 nights in Jul 2021
Response from Panagiotis - Reservations Manager on 28 Jul 2021
Dear Paul, Initially we would like to thank you so much for choosing our hotel for your stay to Chania and for taking the time to write such a nice review for us. In deed our staff is a great asset for our hotel, as it's a team of experienced professionals who are eager to satisfy every guest's needs in a formal, but also human way at the same time. Regarding your commenct about our parking, we must confess that the entrance is quite narrow and you need to be extra careful as you enter. That's why we try to help our guests, sometimes, even by parking and unparking their vehicle. We are trully sorry for having such a damage to your rental car. It was a great honor for us having you as our guest and we sincerely hope we can welcome you once again during your next visit to Chania

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good. The only problem was the parking. We arrived at 0:30 and the staff told us that there’s no parking in the hotel although it is written in the website that there’s free parking (no need to order in advance) .We parked 5 minutes walking from the hotel in area under construction.
Stayed 1 night in Jul 2021
Response from Panagiotis - Reservations Manager on 26 Jul 2021
Dear guest, First of all we would like to thank you for choosing our hotel for your stay to Chania and for taking the time to review us. Regarding your comment about our parking, in deed we have limited parking spots in our hotel, that's why we can't accept reservations and we just try to assist as many guests as we can. Nevertheless, our guests have options to also park in a private parking in walking distance from our hotel, or free street parking to the nearby alleys. Kind regards, The Morum City Hotel Chania Team

10/10 Excellent

Mohanad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Panagiotis - Reservations Manager on 26 Jul 2021
Dear Mohamad, For once again we would like to thank you for choosing to stay with us and of course for your positive review. It was a great honor to having you as our guest and we sincerely hope we can have the opportunity to welcome you once again during your next visti to our lovely city. Kind regards, The Morum City Hotel Chania Team