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Reviews of Marelen Hotel

4 out of 5
Marelen Hotel
Unnamed Rd, Kalamaki, Zakynthos, Zakynthos Island

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 98 reviews" "
Rating 8 - Good. 37 out of 98 reviews" "
Rating 6 - Okay. 8 out of 98 reviews" "
Rating 4 - Poor. 1 out of 98 reviews" "
Rating 2 - Terrible. 0 out of 98 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've just returned home from an absolutely wonderful 10 night stay at this hotel. All of the friendly staff work very hard and nothing was too much trouble. Our room was spacious and very clean and comfortable. There was a great variety of hot and cold food at breakfast, which we enjoyed every day. The hotel grounds and gardens are beautifully well maintained. We also loved the separate pool for adults only, which offered a peaceful retreat. The hotel's location is perfect for access to the nearby beach and the main Kalamaki 'strip', with a great choice of restaurants, bars and supermarkets. We will definitely be back to the Merelen Hotel!
Stayed 10 nights in Aug 2023

10/10 Excellent

Mrs H J

Stayed 8 nights in Aug 2023

10/10 Excellent

Emilie, Palatine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had everything we needed. Breakfast was a buffet with 8 large stations (all type of options). 5 minute walk from the beach (no rocks at all and the beach was so shallow you could swing out quite a distance). Cabs were pretty accessible with short wait times, 10 min walk from one of the strips with plenty of restaurant and shopping options. 10 minute cab ride to the airport
Stayed 1 night in Aug 2023

8/10 Good

sungjae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated nice calm location
Situated nice quiet location with only 2-3 walk from the Kalamaki beach. Hotel was nice and clean and facilities were good. And breakfast and dinner was great. Only thing is that the cocktail bar opens in the evening the cocktail drink were NOT good at all and expensive compared to other places. Think they should just sell alcohols apart from cocktails... But overall I had goodd experience withvthis resort
Stayed 7 nights in Jul 2023
Response from Marelen Hotel on 31 Jul 2023
Thank you for your lovely comments about the cleanliness and food, our Eden Cocktail bar sells, as well as cocktails, a wide variety of drinks including beers, wines, and spirits. We hope to see you again in the future.

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2023
Response from Marelen Hotel on 31 Jul 2023
Thank you!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Marelen Hotel on 31 Jul 2023
Thank you!

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 7 nights in Jul 2023
Response from Marelen Hotel on 7 Aug 2023
Thank you!

6/10 Okay

K.

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

deisy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel
Stayed 1 night in Sep 2022

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great break again
Fantastic, lovely quiet adults pool,great new outside evening bar, hard working extremely friendly staff who go the extra mile
Stayed 7 nights in Aug 2022

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2022

8/10 Good

Angelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Kevin

Travelled with family
Liked: Property conditions & facilities, room comfort
Fantastic Hotel.
Exceptional. This hotel has got it right. Clean, modern, friendly and great food and service.
Stayed 7 nights in Aug 2022

10/10 Excellent

Alexandra Louise

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Brilliant hotel great location. Best part me and my family was the food we did half bord and was he best buffet food we have ever had. So fresh and different every night. The only down fall was the planes going over the hotel But you do get use to it. Overall brilliant hotel our first holiday with our toddler we would definitely return. Thank you
Stayed 7 nights in Jul 2022

10/10 Excellent

Jamie Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to ensure we had the best time. Location wise, its close to the airport but there are only a couple planes a day so you rarely hear noise. The breakfast buffet has an amazing selection of food. Very much recommend and would stay there again if I visit Zante again!
Stayed 4 nights in Jun 2022

10/10 Excellent

Jennifer

Stayed 6 nights in Jun 2022

8/10 Good

Rashida

Travelled with family
Liked: Property conditions & facilities, room comfort
Good
The hotel was in close proximity to the airport and nearby south beaches .stay was comfortable and room were clean.great breakfast and nice pool.
Stayed 1 night in May 2022

10/10 Excellent

IAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value close to the airport
Staff were very helpful at check-in, they recognised my Gold status and applied the benefits. Hotel is at the end of the airport runway and certain rooms may be noisy in height of summer. I ate at the buffet restaurant which was fine for both dinner and breakfast. Good hotel with nice service at a reasonable price can really fault it
Stayed 1 night in Oct 2021

10/10 Excellent

Ionut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean rooms, amazing food. Reception was very friendly and helpful!!
Stayed 7 nights in Sep 2021
Response from Marelen Hotel on 15 Sept 2021
Thank you!

8/10 Good

Brian, Boynton Beach

Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
It waa really nice. Just one thing: they did not clean the room every day and we took the trash out by ourselves. And the guy at the dinner buffet called Dennis always makes you wait.
Stayed 4 nights in Jun 2021
Response from Marelen Hotel on 31 Jul 2021
Thank you for your 8/10 score of your stay with us. The rooms are cleaned 7 days per week, it's a shame you have posted the review anonymously so we cannot check our cleaning records. Due to the covid-19 protocols, the guests at the dinner buffet need to be spaced out to avoid overcrowding for our guests safety. We hope to see you again at the Marelen.

8/10 Good

Peter

Travelled with family
Liked: Cleanliness
We stayed 2 weeks at the hotel with 2 kids. The place is very okay for the discount price we paid and eventhough the location is very close to the airport there is a nice beach nearby at walking distance as well as the main road. The check-in was not as we expected as the belly boy was not that friendly and didn't offer to help us take the luggage as he did for other guests. The room they initially gave us had a very small shower so different from the photos we saw when we booked and was close to the parking. They moved us to another room with a renovated shower but still there was no Wifi in the room and as a matter fact both room didn't. They didn't fix it after we told them but since we were close to the pool where there was wifi we gave up on that. I don't recommend taking half board if you're staying longer than 3 days as you'll very quickly get bored by the selection and the quality of the food. It's basically average and anything other than Greek food is not well done. Dessert is limited and they use always same ingredients but change the look. Fruit is not always fresh and it's mostly watermelon and pineapple. The staff cleaning the tables are looking every 2minutes to take the plates which becomes very annoying especially when they are ina rush and sometimes you haven't even finished.It was quite busy everyday so there was a lineup. There isn't any lifeguard at the pool or any entertainment show for the kids nor a gym so I advise you to rent a car during your stay.
Stayed 13 nights in Aug 2020

10/10 Excellent

Al, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and clean, efficient staffs and really good food, located 2 mins walk from the beach
Stayed 7 nights in Aug 2020
Response from Marelen Hotel on 11 Sept 2020
Thank you!

10/10 Excellent

Oana, U.K.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful, nice view from our room to the pool .
Stayed 5 nights in Aug 2020
Response from Marelen Hotel on 7 Sept 2020
Thank you!

10/10 Excellent

Stephen, Manchester

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The children’s splash pool was amazing! My daughter loved it!
Stayed 7 nights in Aug 2020
Response from Marelen Hotel on 2 Sept 2020
Thank you!

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Location
Had the most amazing time at Marelen Hotel and will be looking to stay here again. The staff were so friendly and helpful and the hotel couldn't have a better location being just a short walk from the main centre with all the restaurants and bars as well as only being 250 metres from the beach.
Stayed 7 nights in Aug 2020
Response from Marelen Hotel on 2 Sept 2020
Thank you! We look forward to seeing you again.

10/10 Excellent

James, Leigh-on-Sea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent and we had a great stay. All the staff are helpful, friendly and very welcoming without being intrusive. They really work hard and especially with the current covid situation the staff take yours and their health really seriously, at no point did we feel at risk or that we were putting anyone else at risk. The food is fantastic, we had breakfast and the buffet. The staff serve you the food from the breakfast and evening buffet selections and you just choose what you want. We spent days relaxing by the main pool which has a great snack bar and when the kids did their own thing we went to the adult pool which is amazing. There is also a great kids pool for the younger ones. Very near the lovely sandy beach just 2 minutes walk away. I highly recommend this hotel we had a perfect holiday and will definitely go back.
Stayed 7 nights in Aug 2020
Response from Marelen Hotel on 2 Sept 2020
Thank you so much for your positive comments, we hope to see you again at the Marelen Hotel.

8/10 Good

Tracy

Stayed 7 nights in Aug 2020
Response from The Marelen Hotel Team on 27 Sept 2020
Thank you for your feedback. We hope to have the pleasure & welcome you again next summer.

8/10 Good

Kevin

Stayed 3 nights in Aug 2020
Response from Marelen Hotel on 17 Aug 2020
Thank you!

8/10 Good

Nathan, Liverpool

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Marelen is a modern hotel, 10 minutes from Laganas. The rooms are clean and a nice size with gorgeous pools to relax. There’s a variety of snacks that are nice and drinks at the pool but no cocktails. The staff were helpful and it is a 10 minute walk to Kalamaki which has the most amazing restaurants based there. The only thing that the hotel could improve was to have an entertainment team or music playing around the pool however an entertainment team may not have been there due to covid. Thankyou for a lovely stay.
Stayed 4 nights in Jul 2020
Response from The Marelen Hotel Team on 6 Aug 2020
Dear Nathan, thank you for taking the time to write your review! We appreciate you positive feedback. Due to Covid-19 this year, we reduced some of our services, one of them was entertainment and we hope that next year, when things get back to normal (hopefully) we shall provide 100% of our services. We trully hope to have the pleasure of welcoming you back at our hotel in Zakynthos.

8/10 Good

Wojciech, Northampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and place,close to sea side .Good staff and very helpful people
Stayed 7 nights in Jul 2020
Response from The Marelen Hotel Team on 6 Aug 2020
Dear Wojciech, thank you for your positive feedback. We appreciate your comments. We hope to welcome you soon in Zakynthos & our hotel again. Take care!

8/10 Good

Ismail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zakythanos Trip
The whole stay was good. just breakfast was a little limited and need to be better. The facilities, in general, were great. The staff was most helpful.
Stayed 14 nights in Jul 2020

10/10 Excellent

Peder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020
Response from Marelen Hotel on 22 Jul 2020
Thank you so much! Hope to see you again.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is adequate, reasonably clean, breakfast is reasonable. Fine if you want a no frills holiday. However, there is no element of customer service, no care about whether you have what you need to enjoy your holiday. Check out was poor, I handed over the keys and asked to check out, they said goodbye. Nothing about how our holiday was? We had a late check out, luggage is kept in an unlocked room in the (tiny) carpark. We had to use our week old beach towels to dry ourselves, there was no shower gel, no where to hang dry clothes as you showered and changed. Lights that were on a short time switch so constantly went out. I could go on but I won’t. This is NOT a four star hotel, it would scrape a 3. However if you want something close to the airport, the beach and good restaurants then good luck....
Stayed 7 nights in Sep 2019
Response from Marelen Hotel on 21 Sept 2019
I am shocked to read your review, as most of our guest compliment us on our customer service. However, you don't give me much chance to look into what happened by posting as Anonymous. I am so sorry you were disappointed by the (free of charge) late checkout facilities. Guests are welcome to keep the towels from their room to use for our shower room, or they can pay for a late checkout room, subject to availability. Please email us with your details so we can look into what happened. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel very clean and very stylish. The adult only pool was great with comfy beds. The lounge and bar area were really lovely. Service at the pool bar was excellent and very friendly. The food at breakfast was also great plenty of choices Great stay would definitely return to this hotel.
Stayed 10 nights in Sep 2019
Response from Marelen Hotel on 18 Sept 2019
Thank you!

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2019

6/10 Okay

Aneta

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and every area of the hotel was spotless. The rooms had brilliant air conditioning. The grounds were so well kept.
Stayed 7 nights in Aug 2019
Response from Marelen Hotel on 18 Sept 2019
Thank you!

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 11 nights in Aug 2019

6/10 Okay

Lauren

Liked: Cleanliness, property conditions & facilities
Fine for a couple of nights
The room was clean but small (for 3). Breakfast buffet was okay, as expected for a package hotel buffet. The main pool got very crowded&is packed with sunbeds but the kids splash area was great. Our air conditioning broke and they fixed it quickly but it wasn't great even when it did work. Free wifi areas very limited. Reception staff not very friendly. Very close to the beach. Wouldn't stay again - Venus hotel was much better.
Stayed 2 nights in Aug 2019

10/10 Excellent

KAMEL

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was very nice and totally recommended.
Stayed 3 nights in Jul 2019
Response from Marelen Hotel on 18 Sept 2019
Thank you!

10/10 Excellent

Claire

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 14 nights in Jul 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 14 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff from the moment we arrived. Unlike most other hotels I've stayed at, there wasn't any need to reserve sun loungers around the pool. This takes away lots of hassle when you're part of a family of four!
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens, rooms, food, the staff and main pool all excellent. Location is good too - not too busy, near beach and good selection of shops and restaurants on the main road.
Stayed 7 nights in Jul 2019

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marelen Hotel is an excellent hotel. The staff are extremely kind - they are very attentive, nothing is too much trouble for them and they add extra touches which makes your stay extra special. The rooms are well decorated, clean, are air conditioned and all have balconies. The range of food offered at the hotel is also excellent - with a wide variety of tastes being catered for. The hotel also has three pool areas - one for families, one for adults and one for children. Finally, the location of the hotel is ideal - five minute walk from central Kalamaki, two minute walk to Kalamaki beach and less than 10 minutes from the airport. And to top it all off ... you’ll get your own personalised view of the planes landing and taking off from Zakynthos airport ... which adds an additional dimension to your stay! All in all - an excellent hotel, excellent staff and an excellent experience overall! The Marelen Hotel is well worth considering when wanting to stay in Kalamaki in the future.
Stayed 7 nights in Jul 2019