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Reviews of Labranda Kiotari Miraluna Resort - All inclusive

4 out of 5
Labranda Kiotari Miraluna Resort - All inclusive
Kiotari Beach, Rhodes, Rhodes Island

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 121 reviews" "
Rating 8 - Good. 47 out of 121 reviews" "
Rating 6 - Okay. 22 out of 121 reviews" "
Rating 4 - Poor. 8 out of 121 reviews" "
Rating 2 - Terrible. 7 out of 121 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

ELINA

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Ēdiens vienveidīgs, ass un pārsālīts, brokastīs piedāvā olas dažādos veidos. Nav padomāts par bērnu ēdienkarti un cilvēkiem, kas neēd olas, sēnes. Pie uzkodām nav paskaidrojumu, kāds sastāvs! Restorānā serviss ļoti lēns, it sevišķi vakariņās, radās priekšstats, ka darbinieki nav tām gatavi un laikus nepapildina ēdienu klāstu. Numuriņā bija prusaks, no administratoru puses nebija ne paskaidrojumu, ne nožēlas, par to, kur nu vēl atvainošanās par neērtībām, atkal radās priekšstats par darbinieku vienaldzību pret viesiem. Kopumā atpūta bija laba, skaists numuriņš, ļoti patika tā interjers, gulta gan bija par mīkstu, bet tā gaumes lieta.
Stayed 7 nights in Oct 2023
Response from Labranda Kiotari Miraluna Resort Team on 23 Oct 2023
Dear Elina,Thank you for taking the time to share your impressions of Labranda Kiotari Miraluna Resort with us.Although you felt that our resort did not meet your expectations and perhaps your tastes, we welcome your comments on certain aspects of the hotel.We will highly consider your comments in our efforts to improve the quality of our services.It was a great pleasure to be able to look after you here and we hope to welcome you back soon.Yours sincerely,

6/10 Okay

Debbie

Stayed 7 nights in Sep 2023
Response from Labranda Kiotari Miraluna Resort on 29 Oct 2023
Dear Debbie, Thank you for taking the time to rate your recent stay. We hope to welcome you to our resort again soon.Kind Regards,Labranda Kiotari Miraluna Resort

6/10 Okay

Evgeniia

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Location is next to the road, downhill, but very limited transportation, no shops or cafes in walking distance apart from a hotel mini market with almost 1,5-2 times more expensive products
Stayed 10 nights in Sep 2023
Response from Labranda Kiotari Miraluna Resort on 15 Oct 2023
Dear Evgeniia,First and foremost, let us thank you for staying in Labranda Kiotari Miraluna Resort. We appreciate the time you took to share the overview of your stay. We regret to hear that you found transportation to be limited, as right by the resort's beach bar there is a stop for the local bus line which can take you to nearby cities, Lindos, Pefkous or even Rhodes city. There are also boat trips available next to our private beach and a train that makes a round trip of the whole Kiotari area. We hope however, that you were able to enjoy our services and facilities during your stay. The whole team here would be delighted to welcome you to our resort again. Kind regards

4/10 Poor

Letitia, Surrey

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property was old and run down. All inclusive was not completely honest. Food was the worst I have ever had at an all inclusive. Alcohol was bar grade at best and after midnight you had to pay. Would never stay at this hotel again.
Stayed 14 nights in Sep 2023
Response from Labranda Kiotari Miraluna Resort on 20 Sept 2023
Dear Letitia,We would like to thank you for staying in our hotel and for taking time to write this review. Regarding the all-inclusive program, we would like to state that our detailed program is available on our website and shared with our partners. On this, it is cleared displayed, among other information, that the all-inclusive package is available till 24:00 and our guests may indulge ice-cream as part of the all-inclusive during meals on the main restaurant. Gelateria is an outlet that is excluded from the all-inclusive program. Moreover, in regards to your comment about the food, for dislikes that are not communicated with us we cannot take any immediate action. However, our chef and his team are always gladly available at our guests disposal to satisfy individual gastronomic requests.Thank you once again for staying with us.Kimd regards,

6/10 Okay

Emily

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Labranda Kiotari Miraluna Resort on 20 Sept 2023
Dear Emily,We would like to thank you for choosing Labranda Kiotari Miraluna Resort for your stay in Rhodes.We would be very happy to welcome you back to our hotel in the near future .Kind regardsLabranda Kiotari Miraluna Resort

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful for families
Stayed 9 nights in Aug 2023
Response from Labranda Kiotari Miraluna Resort on 31 Aug 2023
Dear Andrea, Thank you very much for being our guest and for choosing our hotel for your summer holidays.We are delighted to see that you enjoyed your stay here. We look forward to welcome you back soon.Kind regards,

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel, the staff were all amazingly helpful and friendly, the food was varied and good. The evening entertainment was a little bit of a downfall mainly for children. The area around the hotel is just the beach, other hotels or scrub land theres a bus service thats not bad that takes you to places like Lindos which was hourly. Overall had a lovely time staying at this hotel and would go back of we were staying in the area again
Stayed 7 nights in May 2023
Response from Labranda Kiotari Miraluna Resort on 28 Aug 2023
Dear Caroline, We would like to thank you for choosing our hotel for your summer holidays.Your positive rating is a reward for all our efforts to ensure you have a pleasant stay in our hotel.We are delighted to read that you enjoyed the service of our staff and the food.Please rest assured that we will take into consideration your comments regarding the evening entertainment.We are looking forward to welcome you back!Kind regards, Labranda Kiotari Miraluna Team

8/10 Good

Joel, Beverly Hills

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionand dining room staff were excellent. Food quite good large selection. Pools nice but a bit small not enough sun chairs
Stayed 4 nights in Aug 2023
Response from Labranda Kiotari Miraluna Resort on 28 Aug 2023
Dear Joel,Thank you for your positive feedback following your recent stay at Labranda Kiotari Miraluna Resort.We are very pleased to read that you enjoyed your stay with us.It is rewarding for our efforts to receive such an excellent review from you.We would be very happy to welcome you back to our hotel in the near future.Kind regards,

10/10 Excellent

Rachel Martha Loyola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort. Friendly staff both at the resort and shops. Rooms were big and always a vibe at the pool with the music and staff dancing (water aerobics). Lovely beach bar and incredible vibes there. Aego spa staff were friendly, both massage therapists were good. Their local beach is pebbly so we went to a beach called Glystra Beach which is a train ride away (10 mins on the train) and was a good beach, sandy but to rent the sunbeds was €30 for a pair (for the whole day) so €15 for one. Overall i loved the experience here. Thanks for having us!
Stayed 7 nights in Jun 2023
Response from Labranda Kiotari Miraluna Resort on 3 Jul 2023
Dear Rachel Martha,,We would like to thank you for staying in Labranda Kiotari Miraluna Resort during your vacation in Rhodes and for taking the time to share this nice review of your experience in our hotel. We are truly delighted to read that our staff, spa and cleanness of the room met your expectations and that you overall thoroughly enjoyed your stay with us. We are looking forward to welcoming you back to our hotel next time you choose Rhodes for your vacation. Kind regards, Labranda Kiotari Miraluna Team

2/10 Terrible

Priya

Stayed 4 nights in Jun 2023
Response from Labranda Kiotari Miraluna Resort on 15 Jul 2023
Dear Priya,Thank you for your feedback regarding your stay at Labranda Kiotari Miraluna Resort. We regret that we could not meet your expectations. Our entire team struggles to exceed the expectations of our guests. Obviously, we did not succeed in your case. Please be assured that this does not conform to the standard of our house. Even though we were not able to convince you of our services this time, we would be delighted if you give us another chance to convince you of the opposite on your next visit to Rhodes. Kind Regards, Labranda Kiotari Miraluna Resort

8/10 Good

Andrzej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Labranda Kiotari Miraluna Resort on 21 May 2023
Dear Andrzej,We would like to thank you, dearly, for having chosen Labranda Kiotari Miraluna Resort for your holiday in Rhodes.We are looking forward to welcoming you back to our hotel and trying to offer you an unforgettable time in sunny Rhodes.Kind regards,The Labranda Kiotari Miraluna Resort Team

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Labranda Kiotari Miraluna Resort on 18 May 2023
Dear Mrs. Elsan47 ,Thank you for staying at Labranda Kiotari Miraluna Resort. We would like to offer our gratitude for your kind rate for our property.It is our pleasure to know that you had a pleasant stay with us.It is a motivation for us to keep on improving. We certainly can not wait to welcome you back soon.Kind Regards,Labranda Kiotari Miraluna Resort Team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a resort by the beach.
We originally intended to stay for a couple of nights but ended up staying for two weeks! Maria and the rest of the team could not do enough for us. The food was good and plentiful, and the beach bar was amazing with superb bar service from Namic. Intending to visit again next year!
Stayed 2 nights in Oct 2022
Response from Labranda Kiotari Miraluna Resort on 28 Nov 2022
Dear Andrew, I wanted to personally thank you for your kind words on this website and to express my gratitude. We value your views and opinions since they help us determine the caliber of our services and facilities as well as whether we are fulfilling the needs and expectations of our visitors. It has been our pleasure to have you as a guest. We sincerely hope to see you again soon. Best regards, Labranda Kiotari Miraluna Resort

8/10 Good

Michelle Marie

Stayed 14 nights in Sep 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Lay out . Pool proximity, clean, restaurants well spaced out. Quiet areas as well as family areas Although a large hotel with a large amount of guests they managed well. Staff managed to create a Greek Authentic personal service
Stayed 4 nights in Sep 2022
Response from Labranda Kiotari Miraluna Resort on 3 Oct 2022
Dear Linda, Thank you for taking the time to share your impressions of your recent stay. We are glad to read that you've enjoyed our various facilities and the Greek hospitality of our dedicated staff. Once again, thank you for your truly valuable comments and we look forward to welcoming you again soon. Kind Regards, Labranda Kiotari Miraluna Resort

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Labranda Kiotari
Stayed for 1 week with grown up children. First impression was great as at check-in we were upgraded to rooms with private swim up pools and bottle of bubbly. Reception staff were outstanding especially Morfu. Rooms and bathrooms nice size with separate seating/tv area -cleaned and mopped daily. Clean and functional, but not amazing. Lots of facilities but spa expensive (110 euro for massage), mini-golf and table tennis shabby. Great beach bar open until 11pm. Main restaurant - huge selection for breakfast. Dinner was same food each night but with a twist i.e Asian, BBQ. Hotel catering for large number of guests so always a slight trade off with quality. All inclusive drinks fine, slightly sweet. Each stay entitles you to one meal in one of three a la carte restaurants. We tried the greek one and was a lot better than main restaurant with table service. Good watersports on private beach. We tried jet skis and rented a motor boat for half a day. Both good fun and reasonably priced. Location is good especially if you have a hire car. Short distance away are some lovely sandy beaches (would recommend Tsambika beach), go karts and beautiful village/town of Lindos. Overrall for the price paid, this hotel offers great value for money.
Stayed 7 nights in Sep 2022
Response from Labranda Kiotari Miraluna Resort on 30 Sept 2022
Dear valued guest, first and foremost let us thank you for taking the time to write such a wonderful review. It is really rewarding to read that our staff made your stay a comfortable and memorable one. We are so happy that we were able to meet your expectations, as well as, welcome you to our property. Once again, thank you for staying with us. We look forward to welcoming you again in our resort. Kind regards, Labranda Kiotari Miraluna Resort

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 7 nights in Aug 2022
Response from Labranda Kiotari Miraluna Resort on 9 Sept 2022
Dear Valued Guest,Thank you for sharing your impressions online. It is our pleasure to know you had a great time in our property.We trust to welcome you back again soon.Kind Regards,Labranda Kiotari Miraluna Resort

2/10 Terrible

adel

Stayed 13 nights in Aug 2022

4/10 Poor

Aurelien

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food left from previous guest
Room was not cleaned, still had food from previous guest in the fridge
Stayed 1 night in Sep 2022
Response from Labranda Kiotari Miraluna Resort on 5 Sept 2022
Dear Aurelien, Thank you for choosing Labranda Kiotari Miraluna Resort and for sharing your impressions of your recent stay. We would like to assure you that every feedback is important to us. However, please allow us to point out that inside your fridge was your complimentary perks, including a dessert plate, a sparkling wine and a bottle of water. We are truly regret that this was not cleared to you and caused you some stress and dissatisfaction. Once again thank you for staying with us. Kind Regards, Labranda Kiotari Miraluna Resort

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms basic with beds that have the springs coming through the mattress, shower head very low power and bath plug didn’t work Food not edible and same everyday. Most expensive all inclusive as we had to walk 20 mins to find a restaurant to eat in every night and buy snacks for the day Don’t stay here
Stayed 7 nights in Aug 2022
Response from Labranda Kiotari Miraluna Resort on 5 Sept 2022
Dear Kelly, Thank you for taking the time to share your impressions of your recent visit. We trully regret that we have not managed to meet your expectations and at the same time that you did not share your concerns with us. Our highest aim is to offer a unique experience to our guests and please be assured that we would definetely have taken action to reverse this negative feelings. Nevertheless, we thank you for choosing our resort and we wish you all the best. Kind Regards, Labranda Kiotari Miraluna Resort

2/10 Terrible

Shahram, houston

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
this resort is not a 4 star and it should be more like one star. stay away from this place as much as you can. the rooms are terrible and outdated. the food is bad and it has the same menu everyday for breakfast lunch and dinner. the staff at the bars as unfriendly and super rude. I wish I could go back in time and change my reservation to another resort instead of this. we had planned this trip for the last six month and came to a complete disappointment, I had to spend an additional 360.00 euros to upgrade my room to somewhat nice. the food was sop bas my family and I could not eat at the resort and we ended up going out to eat everyday and we have to incur extra spending that we did not pan to sped since we thought we had a all inclusive resort. the resort is lay out is bad as we had to go thorough to flights of stairs and climbed a hill to get to our room every time we left our room and it was tiering for my little boys and wife. The only positive thing i can say about the place is that the staff working the golf carts were very nice and some at the front desk that we were sympatric for us. we had such bad experience that it ruined our vison for Greece entirely. I will never go back to this hotel again and i hope you do not either. invest your money into something better and have a much better experience than us. this resort cost us a lot more money than we planned for and had to put all the extra cost on my credit cards to get to by and come back home safely.
Stayed 7 nights in Aug 2022
Response from Labranda Kiotari Miraluna Resort on 5 Sept 2022
Dear Shahram, Thank you for your feedback regarding your stay at Labranda Kiotari Miraluna Resort. We regret that we could not meet your expectations. Our entire team struggles to exceed the expectations of our guests. Obviously, we did not succeed in your case. We are truly sorry that you had to make the described experiences. Please be assured that this does not conform to the standard of our house. Even though we were not able to convince you of our services this time, we would be delighted if you give us another chance to convince you of the opposite on your next visit to Rhodes. Kind Regards, Labranda Kiotari Miraluna Resort

10/10 Excellent

Andreas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from an absolutely fantastic and memorable 12 nights at Lebranda. Hotel, facilities, food are all fabulous but what made this extra special was quite simply the staff. We got to know so many of them by name (reflective of their personal touch) - their tireless work to make your stay as pleasant and relaxing as possible, always greeting you with welcoming smiles. Big shout out to the reception team, Eleni booking the restaurants, Nikos, Chara etc from the restaurants, Grigoris at the pool bar, and the amazing animation team including Marty, Alicia, Egho and of course, Mr ‘Opas’ himself Fira to mention but a few. Finally, a big thank you to Mr Nikos Athanasas, reservation manager, who made our requests possible and our stay extra relaxed and enjoyable. We will definitely be back!
Stayed 12 nights in Aug 2022
Response from Labranda Kiotari Miraluna Resort on 12 Oct 2022
Dear Mrs. Andreas, first and foremost let us thank you for taking the time to share your experience with others and write this beautiful review. It is truly rewarding to read that your stay was exceptional and our dedicated staff contributed to make it even more special. After all, your satisfaction is what gives us motivation to keep working on our services. Once again, thank you for staying with us and we truly hope to welcome again you to our property. Kind regards, Labranda Kiotari Miraluna Resort.

8/10 Good

Craig

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Food was a bit hit and miss apart form the pizza which was excellent
Stayed 10 nights in Jul 2022
Response from LABRANDA Kiotari Miraluna Resort on 9 Aug 2022
Dear Craig, First, we would like to thank you for taking the time and sharing this beautiful review. It is truly rewarding to read that we made your stay a comfortable and memorable one. After all, your satisfaction and well-being are our priority. It was a pleasure to meet your expectations, as well as welcome you to our property. We look forward to welcoming you back soon. Kind Regards, LABRANDA Kiotari Miraluna Resort

10/10 Excellent

Lenka

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We got room with swim up pool and that was stunning. Warm water, privacy, and 24hr a day access to pool even when other pools were closed.
Stayed 5 nights in Jul 2022
Response from LABRANDA Kiotari Miraluna Resort on 7 Aug 2022
Dear Lenka, Thank you very much for your review. It is especially important to us to guarantee our guests nice and relaxing holidays. We take your feedback as a reason to continuously work on our service. Kind Regards, LABRANDA Kiotari Miraluna Resort

8/10 Good

Huyen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were lots of pools and the food facilities were great the kids loved it
Stayed 5 nights in Jul 2022
Response from LABRANDA Kiotari Miraluna Resort on 26 Jul 2022
Dear Huyen, Thank you for your kind comments on this website. We are pleased to read that you had a fantastic stay and our staff contributed to make your stay memorable and enjoyable. It is a pleasure to receive such positive feedback. We look forward to welcoming you all back to the LABRANDA Kiotari Miraluna Resort very soon. Kind Regards, LABRANDA Kiotari Miraluna Resort

8/10 Good

helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the shared pool room and it was great. Central to everything. Beds around the swimming pool often hard to get. Staff are very friendly and work hard although some senior staff love to shout at the workers. The Italian and Greek restaurants did amazing food.
Stayed 7 nights in Jul 2022
Response from LABRANDA Kiotari Miraluna Resort on 26 Jul 2022
Dear Helen, Thank you very much for your review. It is especially important to us to guarantee our guests nice and relaxing holidays. We take your feedback as a reason to continuously work on our service. Kind Regards, LABRANDA Kiotari Miraluna Resort

6/10 Okay

Elina

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Jul 2022
Response from Labranda Kiotari Miraluna Resort on 31 Oct 2022
Dear Elina, On behalf of all of us here at Labranda Kiotari Miraluna Resort, I would like to thank you for choosing our hotel for your holidays and for taking the time to share your experience. We can assure you that your feedback is valuable to us in order to improve the quality of our services. We hope to have the opportunity to welcome you again in the future.Kind regards,Labranda Kiotari Miraluna

2/10 Terrible

lakbir

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property in urgent need of refurbishment, having stayed in many Labranda hotels this hotel was well below standard of others
Stayed 7 nights in Jun 2022
Response from LABRANDA Kiotari Miraluna Resort on 8 Jul 2022
Dear Lakbir, T hank you for your feedback regarding your stay at LABRANDA Kiotari Miraluna Resort. We regret that we could not meet your expectations. Our entire team struggles to exceed the expectations of our guests. Obviously, we did not succeed in your case. We are truly sorry that you had to make the described experiences. Please be assured that this does not conform to the standard of our house. Even though we were not able to convince you of our services this time, we would be delighted if you give us another chance to convince you of the opposite on your next visit to Rhodes. Kind Regards, LABRANDA Kiotari Miraluna Resort

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022
Response from LABRANDA Kiotari Miraluna Resort on 8 Jul 2022
Dear Adam, Thank you for your positive comments and I wanted to personally respond and thank you. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. It was particularly pleasing to see that your impression of our staff and service was good and that you felt well taken care of during your stay. We truly hope to welcome you to our resort soon. Kind Regards, LABRANDA Kiotari Miraluna Resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay in Labranda
I don't want to sounds biased with a review that is nothing but positive, but the LABRANDA Kiotari resort genuinely was fantastic. The staff can't do enough to help and once you have a conversation with the manager, when she's walking around she will always warmly greet you and make you feel like you're the only guests she's here for. In terms of cleanliness, there's a team who work tirelessly to keep everything clean and tidy and I'd say they do a pretty good job of it - even with a man coming down to the beach every evening to reset the chairs and tidy it all up to look perfect for the next day. The food was great, plenty to choose from with certain items fixed every buffet and plenty of others on rotation. Loved the gyros, souvlaki and pizzas in the afternoons. There's food, drink and toilets everywhere you could possibly need them so everything is right where you want it. The hotel itself is typically mediterranean so not 5* perfection, but clean, simple and with lots of nice landscaping so it feels like a nice environment to spend your time. We spent most of our time on the beach which was fab, but the beds as it can fill up quickly in the mornings. I can't praise this enough, but do bear in mind that if you go all inclusive there are optional additional spends but it's totally ok not to go for them. For example, freshly squeezed orange juice at breakfast is charged for (bottled fruit juice is free on tap) & there's a list of free cocktails & another which are paid for.
Stayed 7 nights in Jun 2022
Response from LABRANDA Kiotari Miraluna Resort on 30 Jun 2022
Dear valued guest, Thank you for your recent stay at LABRANDA Kiotari Miraluna Resort. We appreciate such a wonderful gesture of taking the time to share your experience with others. Feedback is always important as it is a vital way of reviewing the level of service and facilities, we provide our guests as well to make improvements. Once again thank you for your truly valuable comments. We hope that we will be able to welcome you to the LABRANDA Kiotari Miraluna Resort again soon. Kind Regards, LABRANDA Kiotari Miraluna Resort

6/10 Okay

Abdelmoaty

Travelled with family
Disliked: Staff & service
Whenever you ask front desk for any services , answer sorry NA. Mosquitoes in the room. Food is terrible.
Stayed 7 nights in Jun 2022
Response from LABRANDA Kiotari Miraluna Resort on 17 Jun 2022
Dear Abdelmoaty, Dear Anja Locher, Thank you very much for your review of your recent stay with us. Although you didn’t feel that we matched your expectations and perhaps taste, we do appreciate your comments towards certain aspects of the hotel and our staff. We do however regret to read of the concerns and dislikes you had during your stay even though we did tried our best to meet your expectations and requirements. We treat all feedback with the utmost seriousness and we will take your comments into account to continually improve the quality of our services. It was our greatest pleasure to have been able to serve you here and we hope to be given a chance to be welcoming you back in the very near future. Kind regards, LABRANDA Kiotari Miraluna Resort

4/10 Poor

FATMA

Stayed 6 nights in May 2022
Response from Labranda Kiotari Miraluna Resort on 12 Oct 2022
Dear FATMA, first and foremost let me thank you for taking the time to share your review. We truly regret that we were not able to meet your expectations and we are really sorry for your dissatisfaction. We can assure you that our team goes above and beyond to exceed your expectations, even though we did not make it in this case. Once again, thank you for staying with us and we hope that you will give us the chance to convince you of our services in the future. Kind regards, Labranda Kiotari Miraluna Resort

6/10 Okay

Keaton

Liked: Cleanliness
Stayed 5 nights in Oct 2021
Response from LABRANDA Kiotari Miraluna Resort on 27 Oct 2021
Dear Keaton, Thank you very much for your review. It is especially important to us to guarantee our guests nice and relaxing holidays. We take your feedback as a reason to continuously work on our service. Kind Regards, The LABRANDA Kiotari Miraluna Resort Team

8/10 Good

Charlotta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2021
Response from Labranda Kiotari Miraluna Resort on 12 Oct 2022
Dear Charlotta, thank you for taking the time to share your review on this website. Feedback is important because it gives us the chance to improve our services. Thank you for staying with us, we hope to welcome you again soon in our property. Kind regards, Labranda Kiotari Miraluna Resort

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
I really enjoyed staying at this resort. It was a lot bigger than I expected which was amazing! You have so many swimming pools to choose from and the different restaurants are amazing too! My only criticism is that the hotel didn’t provide an iron, so this was a little bit of a problem due to having only a few hangers in the room. Other than that it was amazing! The staff were really friendly too
Stayed 7 nights in Aug 2021
Response from LABRANDA Kiotari Miraluna Resort on 8 Sept 2021
Dear Lucy, Thank you for your kind comments on this website. We are pleased to read that you had a fantastic stay and our staff contributed to make your stay memorable and enjoyable. It is a pleasure to receive such positive feedback. We look forward to welcoming you all back to the LABRANDA Kiotari Miraluna Resort very soon. Kind Regards, The LABRANDA Kiotari Miraluna Resort Team

8/10 Good

octavian

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2021
Response from LABRANDA Kiotari Miraluna Resort on 8 Sept 2021
Dear Octavian, Thank you very much for your review. It is especially important to us to guarantee our guests nice and relaxing holidays. We take your feedback as a reason to continuously work on our service. Kind Regards, The LABRANDA Kiotari Miraluna Resort Team

4/10 Poor

KD, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was poor and repetitive. Alcohol was industrial alcohol- no brand names, tasted awful and limited selection.
Stayed 2 nights in Oct 2020

8/10 Good

Syl, Londom

Travelled with family and small children
Liked: Cleanliness, amenities
I like the kids area and animation, very good - An amazing pool for them and daily mini disco. But it is very loud day and night with the amount of guests they can accommodate...! Not a very resting holiday but fab for children.
Stayed 7 nights in Oct 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Just needs updating in rooms and around the main pool Food in buffet ok food around kids area good
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 10 nights in Jul 2019
Response from Maria Laftsidou on 17 Jul 2019
Dear guest, Thank you for your feedback! Warm Regards, Maria Laftsidou Guest Relation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Maria Laftsdiou on 17 Jul 2019
Dear guest, Thank you for your feedback! Maria Laftsidou Guest Relation Manager

8/10 Good

Verified traveller

Stayed 7 nights in May 2019
Response from Maria Laftsidou on 18 Jun 2019
Thank you very much for your kind rewiew! Looking forward to welcome you back in Labranda Kiotari Bay! Kind Regards, Maria Laftsidou Guest Relation Manager

10/10 Excellent

Jeff, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with lovely swimming pools & beach
Kudos to the management and staff of this beautiful hotel. Best all inclusive we had. Food and drinks are delicious, surprisingly even the all inclusive cocktails, just want to stay in the pool bar all day : ) Staff are so welcoming, friendly and very helpful especially to the supervisor and staff in the reception, who helped us with our late check-out request and airport transfer, Thank you very much we really appreciate it. We highly recommend this hotel, if you have plans to visits Rhodes then don't miss this lovely place.
Stayed 5 nights in Jul 2018

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Labranda Kiotari Miraluna Resort on 13 Nov 2023
Dear Michelle, Dear Sylvia,Thank you for your visit to Labranda Kiotari Miraluna Resort and for your positive rating.We will be very happy to welcome you again!Yours sincerely,Labranda Kiotari Miraluna Resort Team

10/10 Excellent

Heidi Amine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was absolutely amazing and the service was excellent we highly recommend it for both couples and families
Stayed 4 nights in Oct 2023
Response from Labranda Kiotari Miraluna Resort on 29 Oct 2023
Dear Heidi,Thank you very much for your lovely review about your stay at Labranda Kiotari Miraluna Resort and we all here are glad you have enjoyed your visit in our hotel.We are always very proud to read about the outstanding service our team provides to our guests, and the memorable moments they create. Thank you again for taking the time to share your impressions with us, and we truly look forward to welcoming you back very soon.Best regards,Labranda Kiotari Miraluna Resort

10/10 Excellent

jean-claude

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une belle semaine à rhodes
C est la sixième fois que je séjourne au Labranda, jamais déçu, en fait on est en all inclusive, mais le midi on mange à l extérieur, et le soir on dîne à l’hôtel puis on fait une partie de cartes sur la belle terrasse, ou on va regarder le coucher de soleil dans le bar face à la mer. Je vous conseille le mois de septembre, moins de monde.
Stayed 3 nights in Oct 2023
Response from Labranda Kiotari Miraluna Resort on 15 Oct 2023
Cher Jean-Claude, Nous vous remercions de tout cœur pour votre soutien continu et vos aimables compliments. Vos commentaires sincères sont notre plus grande récompense dans nos efforts pour fournir des services de la plus haute qualité. Nous serons ravis de vous accueillir à nouveau lors de votre prochain voyage à Rhodes. Cordialement,

8/10 Good

Fabio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and good resort
Stayed 8 nights in Aug 2023
Response from Labranda Kiotari Miraluna Resort on 17 Sept 2023
Dear Fabio,We would like to thank you for your stay at Labranda Kiotari Miraluna Resort.We are delighted to hear that you had such a fantastic time at our resort and appreciated the value it offered. Your excellent rating is a reward for all our efforts to ensure you have a pleasant and relaxing stay in our hotel.We look forward to welcoming you back to our hotel next time you choose Rhodes for your vacation.Kind regards,Labranda Kiotari Miraluna Resort Team

8/10 Good

Daniele

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Buon rapporto qualità prezzo. Personale disponibile e gentile, la struttura non è perfettamente tenuta (sdrai un po' rotte, piastrelle saltate ecc.). Io e la mia famiglia ci siamo trovati bene.
Stayed 14 nights in Aug 2023
Response from Labranda Kiotari Miraluna Resort on 28 Aug 2023
Dear Daniele,We would like to thank you for visiting Labranda Kiotari Miraluna Resort. We are very pleased that you enjoyed your stay with us. We are looking forwars to welcome you back soon.Kind regards,

8/10 Good

Irena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2023
Response from Labranda Kiotari Miraluna Resort on 2 Aug 2023
DearIrena,Thank you for choosing Labranda Kiotari Miraluna Resort for your vacation.Your top score review are noted with great pleasure.We wish you all the best and we do hope to see you back very soon.Kind regards,Labranda Kiotari Miraluna Resort

10/10 Excellent

Enrico

Stayed 8 nights in Jul 2023
Response from Labranda Kiotari Miraluna Resort on 2 Aug 2023
Dear Enrico,Thank you for your visit to Labranda Kiotari Miraluna Resort and for your positive rating.We will be very happy to welcome you again!Yours sincerely,Labranda Kiotari Miraluna Resort