Outdoor pool, pool loungers
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Reviews of Fortezza Hotel

3 out of 5
Fortezza Hotel
16 Melisinou Street, Rethymno, Crete Island

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 68 reviews" "
Rating 8 - Good. 30 out of 68 reviews" "
Rating 6 - Okay. 7 out of 68 reviews" "
Rating 4 - Poor. 0 out of 68 reviews" "
Rating 2 - Terrible. 0 out of 68 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Antonio

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff
Stayed 5 nights in Jul 2021

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located
Centrally located and walking distance to everything. Super markets across the street. Long walk to unpaid parking. Breakfast average.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. In the heart of the historic town but quiet. Very friendly, helpful staff. Nice balconies overlooking the pool.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Great location, fantastic staff but rooms some what small
Stayed 6 nights in Sep 2019

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good pool, breakfast good
Stayed 2 nights in Jun 2019

10/10 Excellent

Jenn, Vancouver, Canada

Travelled with family and small children
Liked: Cleanliness, staff & service
Location is amazing! Our room was clean and spacious. The pool and breakfast were also great. Wifi in our room was slow, but it seemed better in others parts of the hotel.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 7 nights in May 2019

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from ML on 30 May 2019
We hope that you had a nice holiday with us. Your feedback is warmly welcomed.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week st The Fortezza
Came for wedding at the Fort. It was an enjoyable week. The Fortezza Hotel was a good choice. Loved it. Service help extremely nice and friendly. The hotel was spacious clean and close to everything.
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Not an extravagant hotel but clean and friendly with a great location - excellent value for money
Stayed 8 nights in Sep 2018

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location, spacious room and bathroom. Friendly and helpful staff. The breakfast had nice variety to it, you can get breakfast packed to go if leaving hotel before assigned breakfast time.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Accommodating staff
Stayed 4 nights in May 2016

8/10 Good

Averil

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mostly good.
The room was ok, but rather expensive. Our balcony was so tiny we had to take turns! This was a real disappointment. The breakfast was good but the coffee (from a machine) was awful. Why don't Greek hotels offer Greek coffee? I appreciated the provision of a small fridge but it was fairly useless as the electricity was off while we were out of the room so nothing got cold.
Stayed 5 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the heart of Old Town but away from the bars. Parking was a challenge but worth the effort.
Stayed 2 nights in Jul 2017

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel and staff. Everything in the room is more than adequate but not outstanding. A kettle would be nice. Breakfast good and plenty. Communal areas including pool are lovely. Position of hotel on edge of old town so very convenient.
Dear guest, Thank you for your preference to our hotel and your coment. Manolis Liodakis

10/10 Excellent

B, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent al around

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, comfortable, clean and recently updated bathroom, efficient air conditioning, good wireless connection, friendly staff, good breakfast buffet, lovely looking pool area (we didn't get a chance to use it but it looked like it would have been great, if we had had time), close to the main tourist attractions (the old town, the fortress, etc). Parking available for 9€ at the time of this review.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Visually pleasing but not great
Front desk moved us to a small room after having the large room I paid for on Expedia. The large room had no air conditioning and the staff kept saying it did. Third staff person agreed it had not worked in this room in weeks and moved us to a smaller room with a working air conditioner. Unusual to be downgraded after two days being inconvenienced. Honestly is important.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fortezza Hotel - convenient location
Fortezza Hotel - convenient location and great pool/pool area. Staff were friendly/helpful, kindly arranged a nearby doctors appt for me.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Good Location
Found the hotel lacked atmosphere and the staff gave the appearance of be de-motivated

8/10 Good

Keith, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all the shops and restaurants
Very clean hotel with friendly service. This was a great location with a super market across the street!

10/10 Excellent

Derek Maguire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position for Old Town and Harbour
The room could have been slightly larger but otherwise the stay was great. Reception and staff were friendly and helpful throughout the stay, very pleasant pool and facilities. Adjacent three excellent restaurants and only 3 minutes walk from the harbour and the beach. Fortress just 2 minutes away. Lovely place would love to go back.

8/10 Good

Sue j

Liked: Cleanliness, staff & service, property conditions & facilities
In old town
Quiet location if you have a room overlooking the pool. Pool not heated. No shower curtain so showering difficult. Buffet breakfast OK. On some days, tables not laid and some of trays of food not topped up. Close to lots of good eateries and shops

10/10 Excellent

Jantina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Niels

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

8/10 Good

Kristophe

Stayed 4 nights in Aug 2021

8/10 Good

Tuuli

Liked: Cleanliness, property conditions & facilities, room comfort
Basic hotel. Great location
Room old fashioned. No safety in the room. Not enough deck chairs around pool. Pool is too crowded.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr Gut
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in May 2019
Response from ML on 25 May 2019
Thank you for staying in our hotel. We hope that you had a nice holiday with us and that we have convinced you with our hospitality as well as with the quality of accommodation. Your feedback is warmly welcomed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel met zeer vriendelijk en behulpzaam personeel. Nette kamers en badkamer. Kamers aan de straatzijde hebben wel wat overlast van het verkeer en luidruchtige personen maar door onze vermoeidheid niet echt een probleem geweest bij het slapen.
Stayed 5 nights in May 2019
Response from ML on 23 May 2019
Thank you for staying in our hotel. We hope that you had a nice holiday with us and that we have convinced you with our hospitality as well as with the quality of accommodation. Your feedback is warmly welcomed and we would appreciate to see what you have especially enjoyed during your stay in our hotel.

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour
Hotel très agréable par sa localisation et ses magnifiques éléments architectureaux, chambre spacieuse avec joli blacon sur rue, mais tout à fait tranquille.
Stayed 1 night in May 2019
Response from M L on 13 Jun 2019
Thank you for staying in our hotel. We hope that you had a nice holiday with us and that we have convinced you with our hospitality as well as with the quality of accommodation. Your feedback is warmly welcomed and we would appreciate to see what you have especially enjoyed during your stay in our hotel.

10/10 Excellent

Laura, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, perfect location, friendly staff
hotel located near the fortezza sight, friendly staff and quick checkin. possibility to park the car 5 min away at a free parking at the and of the street. Room in the first floor was not that big and without balcony but clean and enough for us. Clientele consists mostly of elder people.
Stayed 2 nights in Sep 2018

8/10 Good

Thibault

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien placé
Pratique et bien situé, par contre l'hôtel ne dispose d'aucune place de parking, il faut se garer dans la rue au risque de se faire abîmer la voiture, où se garer sur un parking payant en face de l'hôtel pour 10 € par jour, pour le petit-déj' rien d'extraordinaire mais suffisant.
Stayed 2 nights in Sep 2018

8/10 Good

grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in una posizione strategica
Hotel pulito e confortevole in una posizione strategica
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt central hotel
Vi havde et dejligt ophold på dette hotel, vores eneste kritik er en meget uvenlig person i receptionen, ved ud chekningen.
Stayed 2 nights in Aug 2017

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2017
Thank you for your coment.

8/10 Good

Tobias & Julia

Liked: Cleanliness, property conditions & facilities, room comfort
Gutes, Hotel für Städtereise
Alles gut, nur das Frühstück war etwas ausbaufähig.
Response from Manolis on 29 Jun 2017
Dear guest, Thank you for your preference to our hotel and your coment.

8/10 Good

Jürg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut gelegen für Ausflüge
Einfach aber gut,freundliches Personal.Gutes Parking nur ein paar Meter vom Hotel entfernt.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zentral gelegen, Sehenswürdigkeiten in der Nähe
Sehr angenehm, schön dekorierte Aufenthaltsräume, sauberes und schönes Schmimmbecken mit Bar, reichhaltiges Frühstücksbüffet

10/10 Excellent

Cornelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott beliggenhet i gamlebyen
Har bodd flere ganger på Fortezza. Hotellet har fin beliggenhet i gamlebyen, ca. 10-15 min gange til stranden. Hotellet passer kanskje best for voksne uten (små) barn. Store rom, gode senger. Varierende størrelse på balkong, noen veldig små. Frokosten oppleves som litt kjedelig, her er det forbedringspotensiale.

6/10 Okay

Ralph, Gävle

Liked: Cleanliness
Disliked: Room comfort
Decline in room standard
Third visit in three years. The room standard has declined for each visit although the price has been almost the same. First visit we got a two bedroom suite with nice balcony towards calm pool area. Second visit only one small room with extra bed - camping style but still with a balcony towards the pool area. This visit a little bit larger room with full size extra bed but no balcony towards the pool area. Only a larger window towards a smaller but pretty busy street.

10/10 Excellent

Magne, Finnøy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nydeligt hotell i gamlebyen i Rethymno
Flott hotell med fantastisk personale. Litt trangt og vanskelig å ankomme med leigebil. Kostbar parkering.

8/10 Good

laurent, Maurepas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel situe au centre ville, idéal pour une étape pour visiter Rethymnon (on peut tout faire à pieds) bon petit déjeuner .

8/10 Good

Jean, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ravi
Excellent séjour. Petit hôtel très bien tenu et très propre. À un coin de rue de la forteresse. Service de voiturier: EXCELLENT.