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"You had to run the shower, the bathroom faucet, and the one in the room to get the hot water to turn on. The toilets throughout the hotel did not flush well. We had to call maintenance multiple times to.plunge the toilet and the toilet in the lobby had to be flushed multiple times just for tissue to go down for a number 1. The staff was definitely friendly and that was a plus and only plus."

"The staff were not friendly or helpful at all. The room was fine (standard hotel room). There were minimal amenities available and those available were not great. The pool area needs some serious updating. It was run down and felt that way. We ended up forgetting something in our room and called to get the staff to locate it for us. We told them exactly where it was and they called back saying they could not find it. We ended up driving back and it was located right where we said. There was no hospitality from the staff we dealt with whatsoever. "

"Beautiful view downtown. I really liked the inside of this hotel! Everyone was very helpful and I was able to get checked in quickly. I know they said they were renovating and my room was very lovely! I would have appreciated some signage of room numbers off the elevator as I was in a time crunch but hopefully they get added later. Would recommend. Shower was amazing!"

"The room was so small than I expected. No refrigerator, no microwave, don’t have even a paper cup. I heard the cop’s silence and the music most of the time. I do not recommend. "

"Very Kid friendly had a great stay"

"Checking in was long but everything else after was great."

"Breakfast was not that good. The French toast, pancake were tasteless even you put some honey! Its better to take your breakfast outside like Denny’s or Tims! Staff in the breakfast were not warm enough in welcoming! Hot tub was great! Room was clean. Staff at the front desk were polite and welcoming!"

"Clean and bed smell fresh "

"We were moved to the Hilton because there was a maintenance issue with our room and they couldn't provide the falls view room I had booked. I appreciated the upgrade as I would have been very upset if I had been moved to a non falls view room. However, they could have called or texted me to let me know before I got there and parked and waited in line to check in for 15 minutes, just to have to go back to the car and drive down to the Hilton."