Reception

Reviews of Hotel Laghetto Stilo Borges

4 out of 5
Hotel Laghetto Stilo Borges
Rua Senador Salgado Filho,181, Centro, Gramado, RS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 390 out of 552 reviews" "
Rating 8 - Good. 118 out of 552 reviews" "
Rating 6 - Okay. 33 out of 552 reviews" "
Rating 4 - Poor. 9 out of 552 reviews" "
Rating 2 - Terrible. 2 out of 552 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sang Hun, Porto Alegre-RS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serviço muito bom
Stayed 1 night in Jan 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Marcos, Etobicoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marcos, Etobicoke

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alda

Stayed 3 nights in Jun 2023

8/10 Good

Igor

Stayed 1 night in Mar 2023

8/10 Good

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located right in the center of town near everything. The breakfast buffet was great. The beds were comfortable. Only thing I did not like were the annoying sales agent wanting to pitch for Hotel Club every morning as you walk out of breakfast.
Stayed 5 nights in Feb 2023

10/10 Excellent

Ramiro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Luciano

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel maravilhoso e funcionários excelentes. Não temos nenhuma reclamação só elogios.
Stayed 7 nights in Jul 2022

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place if you visit Gramado
Stayed 4 nights in Jun 2022

8/10 Good

Marcio

Liked: Staff & service, property conditions & facilities, room comfort
Great location.
Great location. A lot of great restaurants within walking distance. A little bit noisy in the area. Cleanliness could be a little better.
Stayed 1 night in Jan 2022

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
US Citizen visiting Brasil Hollywood
We throughly enjoyed our stay. We love Brasil! We love Gramado and we loved our accommodations. This hotel was within walking distance to everything! While I try to speak very broken Portuguese, it was a relief that some people at the hotel spoke English.
Stayed 1 night in Feb 2021

6/10 Okay

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Laghetto Hotéis on 25 Jan 2021
Olá, agradecemos a sua avaliação. Abraços!

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, bem localizado moderno r confortável
Stayed 1 night in Jun 2020

10/10 Excellent

Manny, Miami, FL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the time of our arrival. There was complimentary valet (for our rental) and our bags were taken up to our room. The architecture of the hotel is beautiful as is all of Gramado. Staff was very friendly and welcoming. Breakfast is pretty good and was included in our reservation, open until 10:30 which was great cause we got to sleep in. The outdoor deck connected to the dining room is beautiful--sidenote, we got really awesome weather and no rain. This was really the better option for us because it was in the center of town and we could walk/bike evrywhere. There is another LaGhetto hotel a little further removed. If I am ever back in Gramado, would of course stay here again!
Stayed 3 nights in Oct 2019
Response from Laghetto Hotéis on 16 Oct 2019
Hello Many! Thank you very much for your evaluation and for contributing to our evolution. We do everything with care so that you feel welcomed and have a unique experience at Laghetto Hotels. We look forward to another visit. Hug,

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019
Response from Nicolas Lisboa on 30 Apr 2019
Agradecemos por sua avaliação! Esperamos que possam retornar em breve! Abraços Nicolas Lisboa Guest Relations

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2019
Response from Nicolas Lisboa on 30 Apr 2019
Agradecemos por sua avaliação! Esperamos que possam retornar em breve! Abraços Nicolas Lisboa Guest Relations

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
It was an amazing stay. Staff is incredible. My son turned 6 years while we were at the hotel and the staff gave him a special gift and a lot of attention. It is a really nice hotel with a great staff. The location is perfect. Walking distance from the main restaurants.
Stayed 2 nights in Jul 2018
Response from Laghetto Hotéis on 24 Jul 2018
Hello Marcio! Glad you had a nice experience at our hotel. Our main goal is to ensure the satisfaction of our guests by offering memorable moments. We are happy with your story! We hope to host you again! hug

10/10 Excellent

Antenor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

FELIPE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Russen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito !
Um hotel muito bem localizado,no centro e perto de todas as atrações. Quarto grande,uma ótima cama,travesseiros no tamanho ideal. Banheiro com amenites da L'occitane.Um secador maravilhoso. Chuveiro com uma ótima ducha. Um café da manhã com uma boa variedade de produtos Certamente foi uma ótima escolha para quem quer se hospedar no centro de Gramado Parabenizando tb a equipe. Muito simpática e cordial
Stayed 2 nights in Jan 2024

10/10 Excellent

Jairo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem de Férias
Exatamente dentro do esperado. A localização é excelente, bem no centro da cidade permitindo andar a pé, o que facilita muito. Voltarei com certeza.
Stayed 5 nights in Jan 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rede hoteleira em Gramado é de alto padrão.
Hotel muito bem localizado, perto de restaurantes, bares e lojas. Café da manhã muito bom, bem diversificado. Acomodações muito limpas e muito confortáveis. Funcionários muito atenciosos.
Stayed 4 nights in Dec 2023

10/10 Excellent

Silvia

Stayed 4 nights in Dec 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Osvaldo Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

FABIO TADEU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Renato Dionizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

FABIO QUEIROZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

6/10 Okay

Sandra R

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe perfeita.
O ponto principal do Hotel é o atendimento da equipe. Todos muito cordiais e atentos à necessidade do hóspede. Na recepção, destaque para o atendimento da Jocy, no serviço de quartos, ao servico da Ana e no restaurante, ao atendimento do Felipe. Todos excepcionais. O hotel é muito bem localizado, com fácil acesso, a pé, a varios pontos turísticos. O cafe da manhã é bom e bem diverso.
Stayed 8 nights in Nov 2023

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2023

8/10 Good

Pedro Paulo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bom, mas...
Nos hospedamos entre 28/11/2023 a 03/12/2023. Hotel com excelente localização, muito próximo da rua coberta e das lojas/restaurantes. Café da manhã muito bom. Funcionários educados. Possui piscinas cobertas, sauna, espaço kids (baby), salão de jogos e academia. Estacionamento pago (R$40,00 a diária), sendo que os funcionários do hotel pegam os carros. Mas o que decepcionou foi a limpeza do quarto. Ficamos no quarto 239. Havia sujeira debaixo das camas e no compartimento do frigobar (acho que nunca foi limpo). O banheiro não tem janela. O sistema de exaustão é insuficiente. Há muita umidade. Havia mofo nos rejuntes, parede, teto e silicone do box (fotos em anexo), ocasionando em mal cheiro. Havia aqueles mosquitos que aparecem no banheiro quando ele está sujo. No penúltimo dia percebi que os mosquitos proliferaram e haviam larvas pretas no box. Reclamei, mas mesmo faltando ainda uma limpeza, não houve empenho para solução do problema, permanecendo como estava. Também não ofereceram troca do quarto porque iria embora no dia seguinte (o que é razoável), mas poderiam pelo menos ter limpado o banheiro com mais afinco. Um hotel em que se paga quase mil reais a diária, reputo inadmissível tal situação.
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom com ótimo restaurante
O hotel é bem localizado e o atendimento na recepção e restaurante foram otimos, só acho que poderiam melhorar a circulação do buffet de café da manhã que fica apertado qdo tem muito movimento. A comida do restaurante do hotel é muito bem servida e saborosa
Stayed 5 nights in Nov 2023

10/10 Excellent

Rafaella

Stayed 6 nights in Oct 2023

8/10 Good

Felippe

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Feriado em novembro, hotel cheio e café da manha com fila espera para entrar. Tivemos problema com cortina blackout do quarto mas que resolveram rapidamente.
Stayed 5 nights in Nov 2023

10/10 Excellent

Claudia F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor localização de Gramado
Excelente localização, equipe extremamente gentil e prestativa. Ótimo café da manhã, quarto confortável.
Stayed 5 nights in Nov 2023

10/10 Excellent

Alexandre

Stayed 5 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avaliação Laghetto Stilo Borges Gramado
O hotel é super bem localizado. Os quartos são amplos, o café da manhã muito caprichado, euqipe gentil e a piscina é uma delícia. A única coisa chata, são os próprios funcionários da Laghetto que ficam te abordando convidando para conhecer um novo empreendimento em troca de algum brinde. Sabemos que isso é uma "pegadinha" para que você vá a uma palestra sobre cotas da rede. A situação quando se nega é bem constrangedora.
Stayed 5 nights in Oct 2023

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Pollyni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

antonio carlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei bastante do hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

chrystiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023