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Reviews of Park Inn by Radisson Liege Airport

3 out of 5
Park Inn by Radisson Liege Airport
14 Rue de l'Aeroport, Batiment 14, Grace-Hollogne

Reviews

8.2

Very good

Rating 10 - Excellent. 87 out of 281 reviews" "
Rating 8 - Good. 136 out of 281 reviews" "
Rating 6 - Okay. 48 out of 281 reviews" "
Rating 4 - Poor. 3 out of 281 reviews" "
Rating 2 - Terrible. 7 out of 281 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service
We had one meal in their restaurant and were disappointed by it so we ate elsewhere for the rest of our stay. The parking was good. The bus service from the airport to Liège was not regular enough for us to use it. The location was good for day trips to places like Brussels and Maastricht by car.
Stayed 3 nights in May 2024
Response from GM on 24 May 2024
Dear GeorgeWarm greetings from Park Inn by Radisson Liège Airport Hotel and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,Pascal DominiciGeneral ManagerPark Inn by Radisson Liège Airport Hotel

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Good road links
Stayed 1 night in May 2024
Response from GM on 16 May 2024
Dear Clive Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Liège Airport Hotel.We are delighted to read from your review that you enjoyed your recent stay with us, particularly the good location. We look forward to welcoming you back.Sincerely, Pascal DominiciGeneral ManagerPark Inn by Radisson Liège Airport Hotel.

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and love the staff here more. This hotel was the one beacon of light after a long horrible night. After a long day of travel, we got stuck in this city due to a transportation mix up. We were lost, soaking wet, freezing cold in the middle of the night when we showed up here, and the night manager here saved my ass! He let us come in and warm up, and waited patiently while i tried to fix my flight plans for the morning. Then, in my exhausted state, i booked the room for the wrong night. The night man (Farook i think was his name) is an absolute saint of a man. He fixed my reservation, price matched the lower rate that i had for the wrong night, and even dragged a spare twin bed into the room so my brother had a place to sleep that wasnt the floor. God bless this man. The hotel is warm, comfy, has food and a microwave in the lobby and even little cookies in the lounge. The rooms are spacious and comfy and the shower is heavenly. Thank You!!!
Stayed 1 night in May 2024
Response from GM on 6 May 2024
Dear Sandra,We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Pascal Dominici General Manager Park Inn by Radisson Liège Airport Hotel

10/10 Excellent

Kevin

Stayed 1 night in Aug 2023

10/10 Excellent

Kipling

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for very handily placed next to the motorway.
Stayed 2 nights in May 2023

2/10 Terrible

Dean

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
NO INVOICE
I Payed on Hotels.com app. When i checked out they couldn’t give me an invoice for my business. They told me that Booking .com allows them to print an invoice out but Hotels.com/Expedia Does Not The receipt on the booking is not good enough for a business
Stayed 1 night in Feb 2023

10/10 Excellent

Janice

Stayed 1 night in Dec 2022

10/10 Excellent

Andrew

Stayed 1 night in Nov 2022

8/10 Good

Katja

Stayed 1 night in Jun 2022

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liege airport stopover
Clean and comfortable room with good smenties. Tasty breakfast. Helpful staff.
Stayed 1 night in Nov 2021
Response from Quentin Bertrand on 15 Nov 2021
Thank you Jason, Glad to read you enjoyed . See you during your next stop in Liege

10/10 Excellent

jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Massive rooms, loads of space
Massive room for 3 people, loads of room even with our other two friends to sit and have a laugh. Free parking which you don’t see to often these days. Well worth the price for what we wanted.
Stayed 1 night in Nov 2021
Response from Quentin Bertrand on 15 Nov 2021
Dear Jeffrey, I'm really happy to read you enjoyed your stay with us. I look forward welcoming you soon. Regards

2/10 Terrible

suyan

Business traveller
Not safe, gave my room card to other client
I have never experienced something so horrible in any hotel somewhere else. At 23:30 while I just arrived my room, someone entered my room because the reception gave her the same room. Fortunately I just arrived and didn’t undress myself yet… next day while I checked out, complained about it, I was told that their manager will contact me later to apologise, but not at all, seems they think it is normal and don’t really care. Anyway won’t recommend any one (especially lady who travel alone) to take this hotel, it is really not safe.
Stayed 2 nights in Oct 2021
Response from Quentin Bertrand on 15 Nov 2021
Dear Suyan, I'm really sorry to read such comment? Please accept our apologies for this human error. I will work with my team to make sure this kind of error doesn't happen anymore. Best regards

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Pat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly and Really handy location For flights from liege airport
Stayed 1 night in Aug 2021

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Kristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient, boring surroundings but it worked. Boring COVID-breakfast, but what can they do?
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

Travis, Liege Airport

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient, nice well appointed rooms, great restaurant and excellent staff.
Stayed 1 night in Jun 2020

10/10 Excellent

URI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, pleasant and helpful staff at reception and restaurant/bar.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the my room request was granted which was the purpose of staying at the hotel. Breakfast was very good with the various choices.
Stayed 1 night in Feb 2020

8/10 Good

Alan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great location for the airport as you can see the planes from the windows, yet the room was very quiet and comfortable with good desking for work and selection of TV channels. I had a small leak coming through the fire alarm sensor which was minimal but the hotel staff were responsive and apologetic as I could not move rooms due to the hotel being full. Gym was adequate for quick work out and the restaurant was good for both dinner and breakfast.
Stayed 1 night in Feb 2020

10/10 Excellent

Xavier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and relaxing hotel if you need to catch an early flight. Good breakfast.
Stayed 1 night in Jan 2020

10/10 Excellent

ERIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Corina, Bucharest

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ok. Nice service, good staff, rooms facilities could be improved
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Ojo Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Inn, Liege
Overnight stay during a business trip. The hotel location was good for my needs and room, food etc were good No complaints.
Stayed 1 night in Jul 2019
Response from Quentin Bertrand on 23 Jul 2019
Dear David, Thank you very much for your feedback. Hope to see you again during your next stay in Liege Best regards

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Quentin Bertrand on 13 Jun 2019
Thank you very much for your comment. See you soon in our hotel Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fine hotel for a night. Clean and comfortable.
Stayed 1 night in Jun 2019
Response from Quentin Bertrand on 13 Jun 2019
Thank you very much for your comment. See you soon again in our hotel Best regards

8/10 Good

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Quentin Bertrand on 13 Jun 2019
Dear Dimitrios, Thank you very much for your feedback. See you soon in our hotel. Best regards

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

6/10 Okay

SteveM, Crawley UK

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Numerous errors with the electronic key for room - kept trying to say it was because of proximity to my mobile - I kept key in my car away from phone and still had issue - manager then came with his master electronic key and had same issue - opened the room with the master manual key. Would have been nice to have been believed the first time and had maintenance fix on the first day.
Stayed 2 nights in Mar 2019

8/10 Good

John, Hilversum, nl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Raluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good if you have business in the area
It’s a good hotel if your business is in the area. I was in a business trip there, and the office was 10 minutes away, so it worked out perfectly. The breakfast I believe is included and it offers good options. Coffee from the machine is not so good.
Stayed 2 nights in Nov 2018

10/10 Excellent

Clare, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quiet hotel with fantastic staff
Very helpful and friendly staff. Rooms were clean and very spacious. Even though you are next to the airport we did not hear a single plane as triple glazing. Breakfast was fantastic, lots of choice and excellent quality food. We also ate in the restaurant in the evening and the food was really good and great value for money. All the staff were brilliant - the hotel is really lovely and was a great location for the F1 just 40 mins drive away and room was very comfortable to return to after long days. Would definitely recommend this hotel - really enjoyed our stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute stay
We booked last thing and we still got a travel cot and a room with plenty of room for 4 of us. Outside the hotel didn’t look finished but can’t complain about the service.
Stayed 1 night in Aug 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight business stay
Ok stay for a business stop over, nice restaurant and bar. Phone in my room didn’t work (room service was tricky!) and my colleague had no tv remote. Other than that, totally fine!
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all roads in the area . Very convinient to the traveler.
Stayed 1 night in May 2018

8/10 Good

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for free parking/airport stay
Very convenient location for the Liege Airport. Bit out of the way if you are planning on staying in/near Liege center. Picked this hotel because it had free parking -which when we arrived -there were no spots available. Luckily, they told us that we could park in the airport parking lot and they would cover the cost. We were first given room 419, but the air conditioning didn't work. They tried to reset it and we called for a fan around 11pm. We never received the fan, so we called again at around midnight. They ended up moving us to room 306 because they couldn't fix the AC. The beds and room were clean/comfortable. I'd recommend to anyone that needed free parking/a place to spend the night. The staff were very friendly and helpful.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty Average, not particularly memorable.
It was more of a typical European basic business hotel. The room allocated had two small twin bed despite booking a double bed... the pillows again were European style very thin foam pillows which personally I don't get on with. The bathroom amenities were very basic with wall hung dispensers for hand wash etc. The location as expected was Liege Airport, there is nothing else of note sound within walking distance. Parking was very limited on my arrival with all spaces taken by day conference guests. The upside of the hotel was the restaurant which had a good selection of food beer and wine.
Stayed 2 nights in Oct 2017

8/10 Good

Alan, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business hotel.
Good overall. Rooms quiet & bed comfortable. Choice of food at Breakfast was pleasing. Staff very friendly & efficient. Nice place for an overnight stay (which is what it was designed for. I was there for 4 nights, so the lack of other restaurants close by wasn't ideal, but apart from that the hotel provided everything that it should.
Stayed 4 nights in Jul 2017

8/10 Good

Surjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel true value of money
First time stayed in Belgium. Excellent location

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great for Liege Airport but little else
Hotel is on the airport estate. 5 mins walk from the passenger terminal but thats all there is there. Its around 8 miles to the nearest town centre The airport only seems to operate late evening to early morning so there is no where to go if you have time to kill. Restaurant is expensive and the food mediocre.

8/10 Good

simon, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport hotel useful for Belgian gp
Right next to the airport we stayed here for Belgian gp. It's restaurant area was being refurbed but this caused us no problems and suggests it should be better in the near future. Ate at the hotel on 2 evenings whilst staying here to watch the Belgian gp and can recommend the meatballs in particular! It's a long way out of the city centre but the staff were helpful in explaining there is z bus that leaves from a nearby village (10 minute walk away) that costs 2.5 euros each way and takes about 30 minutes when it doesn't run from the airport ( the airport was very quiet not many flights). Alternatively you can get a taxi for about 21-25 euros each way. If you need to stay close to the airport this really is ideal as you can walk to the terminal quite easily by the look of it. We drove and there was free and easy parking in the hotel.