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"While there were a few minor maintenance issues with our room (some of the power outlets were not working, refrigerator door wouldn’t shut, hotel wifi cut out), the staff were so responsive and had it all fixed by the very next day. Amazing responsiveness and politeness. The location of the hotel was way above expectation. Quiet area but only a short walk to Myeongdong Market. For our family’s first visit to Seoul, it was perfect. "

"This is a fantastic hotel. The service was excellent and staff genuinely did everything they could to help when asked. The room was spotless. I enjoyed the pool. Location is fantastic and there is a great night market nearby. "

"The Lotte services is impeccable!"

"the hotel is really clean and the staff was all very polite and helpful, highly recommended "

"The location is great. The clean room and the layout was good. The staff was friendly and professional. I'd stay here again. "

"I highly recommend the Grand InterContinental Seoul Parnas hotel. The staff is super friendly, the rooms are quiet, clean, and neat, and the Grand Kitchen breakfast buffet has fantastic taste and selections. I'm returning next year and will stay longer; three nights was too short. My daughter and I enjoyed staying at the hotel."

"very nice "

"Friendly staff"

"This hotel is amazing! Conveniently located and with everything at your hand, the metro, the mall, lotte world...it has heen one of the best hotels we have ever stayed! "