1 bedroom, free WiFi, bed sheets
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Reviews of Motel 6 Goodland, KS

2 out of 5
Motel 6 Goodland, KS
2420 Commerce Rd, I-70 Exit #17, Goodland, KS

Reviews

6.4
Rating 10 - Excellent. 50 out of 329 reviews" "
Rating 8 - Good. 93 out of 329 reviews" "
Rating 6 - Okay. 77 out of 329 reviews" "
Rating 4 - Poor. 61 out of 329 reviews" "
Rating 2 - Terrible. 48 out of 329 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Bret

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Melanie

Travelled with partner
Disliked: Property conditions & facilities
Pros - The room was pretty clean and the water got hot eventually in the shower. Cons - The bed was broken and the neighbors were slamming the doors and fighting at 3am. Didn’t get much sleep.
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Melanie,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lumpy beds, very basic rooms. No tissues, no microwave, no refrigerator. Noisy, thin walls. Property looks like it hasn't been updated in years. Coffee not available until 7:30AM, after we left. Other Model 6th much earlier. Reserved deluxe double bed. Not available and got basic double bed. Worst Motel 6 we have stayed at. Not recommended.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi John, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

2/10 Terrible

Rodolfo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

millen

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Small beds, small shower, dirty shower, very noisy
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 20 Mar 2024
Hi Millen, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Natalie #Team6

2/10 Terrible

Seanah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. Run down and filthy dirty. Kitchenette consisted of small fridge and microwave
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Seanah,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Daniela

Travelled with family, Travelled with pets
Disliked: Staff & service, property conditions & facilities
The check in took over 30 minutes. The gentleman at the desk had language barrier and had to call a family member to help him. He kept forgetting what room numbers he was giving me. He was basically asking me what number, Anyways, it’s great for passing through but wouldn’t stay more than 1 night here.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Feb 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Andrew

Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
No hot water. Uncomfortable. Cold.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Andrew,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the roads were closed, we had to stay somewhere for the night. Motel 6 was one of the few options still available. The staff was very helpful and even though there were many people needing rooms, they honored our reservation that was made online. Thank you, Motel 6, for being there for us. And, the room was updated and clean.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi PamWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Victoria

Disliked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Jill

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT COME HERE
Worst experience I've ever had at a hotel. Not even worth saving your money coming here. There was no hot water (during a snow storm/and below freezing temperatures) and we had to find another place to stay, we had booked for 3 nights. We only stayed one night and found another place to stay. When trying to refund the last night we had. We literally argued with the old man at the service desk for about 40 minutes on Christmas Eve. He was hard to understand and I do not believe he could understand us fully well either. After going back and forth, the older man said we would get a call in the morning from the manager. I politely asked what time and he started raising his voice at me telling me they will call when they call and he doesn't know, which we decided to just leave right there to not escalate things anymore. We left extremely frustrated and when leaving the older man slammed the desk in frustration. The next morning on Christmas day, we showed up to get a refund before checkout time at 11 am. The older man was still there and we said we would get another call later today and still was no help at all. It is now the next day and we have received no call from the hotel at all. We paid 200 for 3 nights for 2 guests. Again there was no hot water during a blizzard and the service team was extremely rude and frustrating. NOT WORTH YOUR MONEY TO STAY HERE.
Stayed 3 nights in Dec 2023

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I LIKED EVERYTHING.
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 3 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness
This just sucks
It took an hour to check-in. Had to switch rooms three times. Ran over broken glass in driveway and have a flat tire.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 3 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Brian

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Basic
Not terribly clean, loud by highway, appliances not working.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Brian,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Jean

Computer was down so was required to pay cash.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi JeanThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

RICHARD

Disliked: Staff & service, property conditions & facilities, room comfort
AVOID
THE PARKING LOT WAS A MESS,TORN UP,WEEDS,TRASH.THE DOOR WAS HARD TO OPEN,THE INTERIOR DOOR LOCK WAS BROKEN.DOG HAIR ON THE SHEETS.DAY 2 THE MAID TOOK ALL OF OUR TOWELS AND DID NOT CLEAN THE ROOM.WENT TO DESK TO REQUEST TOWELS WAS TOLD THEY WOULD BRING TOWELS TO ROOM,DID NOT.HAD TO GO TO DESK TO REQUEST TOWELS FOR THE SECOND TIME.TERRIBLE RUNDOWN HOTEL.
Stayed 2 nights in Sep 2023
Response from Nancy Y. on 18 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Chad

Travelled with group
Liked: Staff & service, room comfort
Not bad for the price. We made it work.
The room wasn’t the cleanest. It was absolutely filthy under the beds and in the corners each place. The bed covers had cigarette burns in them. I can understand not having a refrigerator but a microwave would’ve been nice which we finally requested and got two days later. We stayed for nine days.
Stayed 7 nights in Sep 2023
Response from Nancy Y. on 18 Oct 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Terrible

Logan

Stayed 1 night in Sep 2023

8/10 Good

RUSSELL L

Travelled with family
Liked: Cleanliness, staff & service, room comfort
One night
Checked in late without issue. Room ok. Just looking for a bed for one night. Smoke alarm chirped due to dead battery but maintenance fixed.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 10 Oct 2023
Hi RussellThank you for positivley rating your stay! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Ann

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room we were given had a toilet full of crap, literally. The front desk person was very apologetic and switched our room. The second room had a door that seemed to not shut at the top (but did lock) and a stained bedspread.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Ann,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

RICHARD, West Chester

Liked: Cleanliness, staff & service
Door had problems but they fixed it.
Response from Brand Experience Team on 23 Aug 2023
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Rita

Travelled with family
Food, gas, highway access all close by.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Rita, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 Poor

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cockroaches in the room
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 12 Jul 2023
Hi Katie, We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

brad, Louisville

Stayed 1 night in Jun 2023

6/10 Okay

Diane

Stayed 1 night in Jun 2023

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service
Clean
The hotel is very outdated but clean. Front desk is friendly. Like many others posted, there was no hot water. When I went to check out at 6:30AM, although the open sign was lit, no one was around. I slid the room keys through the window box used for late hours.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 21 Jun 2023
Hi Heidi, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

6/10 Okay

Jason

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Average room with no hot water
The room itself was average. At first walk-in, we could hear a constant "thump" coming from the bathroom. At check, it was the shower dripping & wouldn't stop adjusting the faucet. I put a washcloth at the drain to muffle the sound. There was no hot water to take a shower, even letting it run for 4-5 minutes.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 21 Jun 2023
Hi Jason, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

Pamela

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Just off the freeway, but reasonably quiet. Shower is an issue, but otherwise clean and neat. Staff very welcoming.
Stayed 1 night in May 2023
Response from Nancy Y. on 15 Jun 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Poor

Eric

Business traveller
There was NOT hot water for a shower at night or in the morning.
Stayed 1 night in May 2023
Response from Nancy Y. on 23 May 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Miriam

Stayed 1 night in Apr 2023

4/10 Poor

Edward

Disliked: Cleanliness, property conditions & facilities, room comfort
One of the worst motel stays I've ever had
I feel bad leaving this review because the guy at the desk was pretty nice, but this hotel had no hot water in my room. I left it running for over 15 minutes and it never even got warm. I had to take an ice cold shower. I've never experienced something like this in my life. If you read other reviews this is a common issue. There should be a massive sign on the front door that says NO HOT WATER and a discount. I'm not even sure it's legal to rent out a room without hot water. Just stay somewhere else.
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 18 Apr 2023
Hi Edward,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

4/10 Poor

Barb

Disliked: Staff & service, property conditions & facilities, room comfort
Not even getting what i paid for
Had to wait 20 minutes to check in. Slow service at desk. 1st room had no heat on (it was 23 degrees outside) and no hot water. Second room had heat but still no hot water! Stayed only because we were tired. May never stay at a Motel 6 again.
Stayed 1 night in Feb 2023

10/10 Excellent

Orin

Liked: Staff & service
Stayed 1 night in Jul 2021
Response from Brand Experience Team on 13 Jul 2022
Hi Orin, Thank you for the perfect rating! Lilith #Team6

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Brand Experience Team on 13 Jul 2022
Hi Julie, Thank you for positively rating your stay! Lilith #Team6

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from Brand Experience Team on 13 Jul 2022
Thank you for the excellent rating! Lilith #Team6

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Exterior appears a bit run down. Rooms appear to have been renovated and are adequate for the price. Staff was friendly.
Stayed 1 night in Jul 2021
Response from Brand Experience Team on 23 Aug 2021
Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

4/10 Poor

Heather

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Brand Experience Team on 13 Jul 2022
Hi Heather, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside of this motel might be a bit off putting, and the main lobby even more so, however, the room here was great! Very modern up to date room. great quality for an unbeatable price! My son and I got a room with 2 queen beds and to our surprise we had an adjoined room with separate bedrooms, this was exciting- he had never seen anything like this. Overall our stay was a good one, there are no special amenities or anything to “do” at the motel, but Goodland has lots of fun things to see and experience, so it’s better to do your exploring in the town anyway!
Stayed 1 night in Jul 2021

6/10 Okay

Dennis

Liked: Cleanliness, staff & service
The room was clean, but when we woke in the morning to take a shower, the bathroom light didn’t work. It had been working the night before. It was early so we just dressed and left.
Stayed 1 night in Jun 2021
Response from Brand Experience Team on 23 Aug 2021
Hi Dennis, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Lilith #Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price
No frills, great price. Looking for clean room, comfortable bed. Room was very clean and beds were great. Front desk gentleman was very helpful. Will stay again
Stayed 1 night in Jun 2021
Response from Brand Experience Team on 23 Aug 2021
Hi Rebecca, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful, room was clean.
Stayed 1 night in Jun 2021
Response from Brand Experience Team on 23 Aug 2021
Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from Brand Experience Team on 13 Jul 2022
Thank you for the perfect rating! Lilith #Team6

8/10 Good

Laura

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Brand Experience Team on 13 Jul 2022
Hi Laura, Thank you for positively rating your stay! Lilith #Team6

8/10 Good

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was actually shocked at how clean the room was. The kid working the front desk was nice and very quick, didn't have to wait long at all...
Stayed 1 night in May 2021
Response from Brand Experience Team on 25 May 2021
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Its a decent simple hotel jusy has pot hole packing lot
Stayed 1 night in Apr 2021
Response from Brand Experience Team on 25 May 2021
Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

8/10 Good

Diana

Travelled with family
Liked: Cleanliness
Bare necessities
Bare bones room, no amenities. OK for on the road type stay.
Stayed 1 night in Apr 2021
Response from Brand Experience Team on 25 May 2021
Hi Diana, Thank you for positively rating your stay! Lilith #Team6