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Reviews of Residence Inn by Marriott Santa Barbara Goleta

3 out of 5
Residence Inn by Marriott Santa Barbara Goleta
6350 Hollister Avenue, Goleta, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 278 out of 389 reviews" "
Rating 8 - Good. 79 out of 389 reviews" "
Rating 6 - Okay. 17 out of 389 reviews" "
Rating 4 - Poor. 7 out of 389 reviews" "
Rating 2 - Terrible. 8 out of 389 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Parentheses Plus

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

6/10 Okay

Renee

Disliked: Amenities
Noisy noise no view View of roof Got woken up at 4am
Stayed 1 night in May 2024

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms 15min away from the santa barbara tourist sites. Looks like its located in a industrial area only down fall.
Stayed 2 nights in May 2024

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mireya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location and staff exceeded my expectations.
Stayed 2 nights in Mar 2024

8/10 Good

Gloria

Travelled with group
Not much around the hotel and nothing within walking distance for dining or shopping. No restaurant in the hotel. The breakfast was OK - I loved the blueberry muffins and the oatmeal was good. I never had the eggs or meat, but my friend did. The croissant egg and ham sandwich was awful. We had to wait almost 2 hrs after check-in to get into our room. There was no Do Not Disturb sign to put on the door but I did respond that we didn’t want housekeeping to come to our room. We were very surprised the first morning when we returned to our room after breakfast and a housekeeper was in our room where I had left my purse and everything out in the open. Nothing was taken but we felt violated. The red light blinked on the phones for over 24 hours even after we called about it 3 times. It was supposed to be a message to inform us that they were going to clean the carpet. The rooms were clean and the kitchen supplies were good. We had a 2 bedroom 2 bath suite with kitchen for $499 a night for 3 days. Glad that Expedia paid for the room because of the cancellation of the timeshare unit we had reservations for, because I would never have paid $500 a night for this hotel. The pool area and outdoor games were nice but the location and lack of a restaurant made this a 3 star hotel for me. Having to wait until almost 6pm to check in was also not appreciated.
Stayed 3 nights in Apr 2024

10/10 Excellent

Oi Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

daniel Eugene

Stayed 7 nights in Mar 2024

10/10 Excellent

Margarita

Travelled with family and small children
Liked: Amenities
Nice place away from home loved it.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alcira

Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Property conditions & facilities
Room was nice.
Stayed 1 night in Feb 2024

8/10 Good

Harrell

Stayed 2 nights in Feb 2024

10/10 Excellent

Maurice

Stayed 1 night in Feb 2024

10/10 Excellent

Bobbi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice it had just been remodeled the staff was very nice and it was close to all the stores on State street.
Stayed 2 nights in Feb 2024

10/10 Excellent

PTG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Kids enjoyed the golf and heated pool
Stayed 1 night in Feb 2024

2/10 Terrible

Maduvegadde

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Wonderful check in and great amenities. Loved the evening hot tub and fire pit. Stayed in a lot of places around UCSB and this was one of the nicest
Stayed 2 nights in Jan 2024

6/10 Okay

Barry

Liked: Cleanliness
Stayed 3 nights in Jan 2024

8/10 Good

Sergey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofa bed mattress was badly worn out

8/10 Good

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Boun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room service? Where was it?
We stayed here for the kitchen, suite and two bedrooms for our family. We enjoyed our stay overall but for what we paid, I was EXTREMELY disappointed that room service did not clean our room. If we didn’t want room service we would have followed the hotel instructions and left the sign out on our door. We purposefully did not put our aign out so that our room wouls be cleaned and serviced while we were out for the day but nope our room did not get cleaned. Frustrated with this because when we travel, as a mom, this is something I really look forward to. When I called the front desk they told me house keeping had left for the day and they could try and figure something out if we left the room for a while. This did not work for our family. The ping pong table was also warped and paddles were broken. Other than that we did enjoy our stay!
Stayed 2 nights in Jan 2024

8/10 Good

Lorna A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Judith

Liked: Cleanliness, property conditions & facilities, room comfort
NEW YEARS WEEKEND A BUST
Set out sign for house keeping to come and they never did! Dishwasher upper rack broken and they didn’t leave soap. Air system was an issue if you turned it off it was so hot if you turned on air it would get cold! People above us were so noisy! It was a total bummer as it was New Year’s eve weekend and from the air system I got so sick I had to cancel our NYE dinner and our anniversary plans! I booked another night hoping I would feel better! I am in bed and my husband is out by himself! Awful way to start the New Year! Haven’t talked to the manager yet as I am hacking up a lung!
Stayed 2 nights in Dec 2023

10/10 Excellent

Yenis

Stayed 1 night in Dec 2023

10/10 Excellent

Jason, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kavita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Mazen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Stay
Nice clean rooms. Free coffee, hot chocolate and lemonade in the lobby. Ping pong chess and a nice outdoor fireplace. Free breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Tianli

Stayed 1 night in Dec 2023

10/10 Excellent

Joan

Stayed 3 nights in Dec 2023

10/10 Excellent

russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

anil

Stayed 2 nights in Jul 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good Residence Inn. Great facilities, nice staff, and a good location. They do charge $15 per day to park in an open lot. Seems like an unnecesary fee that they should waive.
Stayed 8 nights in Nov 2023

10/10 Excellent

Huey Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this hotel this year. Front desk service was prompt, and friendly. Room was a good size, clean and well-appointed. The only complaint I had was that the bathroom sink drain holes were dirty and moldy-looking. Otherwise, our stay was perfect.
Stayed 3 nights in Nov 2023

8/10 Good

suneepa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needed healthier, tastier local options. More fresh fruit & local bagels (IV Bagel Cafe is good, local corn tortillas instead of English muffins) would elevate breakfast. Pool light was hella bright, kept us up all night. Staff was exceptional. Room was lovely.
Stayed 3 nights in Nov 2023

10/10 Excellent

Junhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Jen

Stayed 1 night in Oct 2023

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Francine and all the front desk clerks we re just wonderful. The ladies serving breakfast were very attentive. I was not happy when checking out o was charged for parking , people in and out of the property didn't pay to park. ladies
Stayed 4 nights in Oct 2023

10/10 Excellent

Vasant

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the property for two days. Everything was good. One complaint i had was that the sofa bed was not usable. That was due to the lumpy mattress. No one could sleep on it. Secondly, i personally don't like to pay for parking. Orher than that the stay was plesant.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gwendolyn

Stayed 5 nights in Sep 2023

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole staff was super friendly and very welcoming. The hotel was clean. Overall, it was a wonderful experience
Stayed 1 night in Sep 2023

10/10 Excellent

Andrea

Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

MISSOLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Cynthia, Orcutt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well kept property.
Stayed 1 night in Sep 2023

10/10 Excellent

russell

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Pool and jucuzzi excellent. Included breakfast very good. Suites were modern clean and functional.
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Eunryoung

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2023