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Reviews of Quality Inn & Suites Goldendale

2.5 out of 5
Quality Inn & Suites Goldendale
808 E Simcoe Dr, Goldendale, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 165 out of 399 reviews" "
Rating 8 - Good. 159 out of 399 reviews" "
Rating 6 - Okay. 47 out of 399 reviews" "
Rating 4 - Poor. 14 out of 399 reviews" "
Rating 2 - Terrible. 14 out of 399 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Phil

Stayed 1 night in May 2024

4/10 Poor

Katelyn

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When we stayed, the motel was going through a key change, so we had to use a physical key. We weren’t told that the keycard wasn’t necessary. The room smelled so bad we had to leave the window open to even sleep in it. The soap provided had already been used. The vending machine snacks were expired. You can hear everything that occurs in the rooms around you. Housekeeping came in when we were in the room before check out time. There isn’t enough parking. At least the heater kept the room warm.
Stayed 1 night in May 2024
Response from Dawn on 21 May 2024
So sorry for the issues with your room. I will go over this with my staff.

10/10 Excellent

Jason

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking, we were able to park our truck and boat with no problems. Great customer service as well!
Stayed 1 night in May 2024
Response from Dawn on 16 May 2024
Thank you for staying with us, and giving us your feedback.

8/10 Good

Stuart

Business traveller
Liked: Staff & service
Getting dated and old, worn.
Stayed 1 night in Apr 2024
Response from Dawn on 30 Apr 2024
Thank you for staying with us.

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Dawn on 30 Apr 2024
Thank you for giving us your feedback and we hope to see you again.

8/10 Good

Miles

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Dawn on 30 Apr 2024
Thank you for staying wit us and giving us your feedback.

8/10 Good

Chris

Stayed 1 night in Apr 2024
Response from Dawn on 16 May 2024
Thank you for staying with us and we hope to see you again.

6/10 Okay

CHRISTOPHER, Bellevue

Only hotel in town.
Stayed 1 night in Apr 2024
Response from Dawn on 23 Apr 2024
Thank you for staying with us.

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful
Stayed 1 night in Apr 2024
Response from Dawn on 23 Apr 2024
Thank you for staying with us and giving us your feedback.

10/10 Excellent

Bennett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Mar 2024
Response from Dawn on 16 Apr 2024
Thank you for staying with us and providing us your feedback.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience staying here for quick getaway from the city! All of the staff were extremely friendly and accommodating. The rooms aren’t super fancy but they are very very clean and had everything we needed. The building and area was very quiet and we slept well. The free breakfast was great and had plenty of choices for everyone. We highly recommended this property!
Stayed 1 night in Apr 2024
Response from Dawn on 9 Apr 2024
Thank you for staying with us and providing your feedback. We hope to see you again.

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2024
Response from Dawn on 5 Apr 2024
Tank you for staying with us

10/10 Excellent

Sharon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and comfortable. Staff very friendly and helpful. Will definitely stay here again.
Stayed 1 night in Apr 2024
Response from Dawn on 5 Apr 2024
Thank you for staying with us and providing your feed back. We hope to see you again.

10/10 Excellent

Andrew, Stockton

Stayed 1 night in Mar 2024
Response from Dawn on 23 Apr 2024
Thank you for staying with us and we hope to see you again.

10/10 Excellent

Dragoi

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Mar 2024
Response from Crystal on 28 Mar 2024
Thank you for staying with us Dragoi and taking the time to give us your feedback. We hope to see you again. Have a wonderful day.

8/10 Good

Tera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Crystal on 28 Mar 2024
Thank you for staying with us Tera and taking the time to give us your feedback. We hope to see you again. Have a wonderful day.

10/10 Excellent

Justin

Stayed 1 night in Mar 2024
Response from Dawn on 2 Apr 2024
Thank you for staying with as and providing your feedback.

10/10 Excellent

Norman, Centralia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, nice staff.
Stayed 1 night in Mar 2024
Response from Dawn on 12 Mar 2024
Thank you for staying with us and we hope to see you in the future.

8/10 Good

Michelle

Stayed 2 nights in Feb 2024
Response from Crystal on 28 Mar 2024
Dear Michelle, We hope you enjoyed your recent stay with us at The Quality Inn & Suites. Please take a moment to leave us a review. It lets us know how we did, and gives other travelers a better picture of what it's like to stay with us. Thank you again for choosing Quality Inn, and we hope to see you again soon. Best, Quality Inn & Suites

10/10 Excellent

sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Well kepr
Stayed 1 night in Feb 2024
Response from Dawn on 13 Feb 2024
Thank you for staying with us.

8/10 Good

Kenneth, Seattle

Business traveller
Okay
Stayed 1 night in Feb 2024
Response from Dawn on 13 Feb 2024
Thank you for staying with us and we hope to see you in the future.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
The clerk was very helpful and professional & the room was clean and comfortable.
Stayed 1 night in Feb 2024
Response from Dawn on 8 Feb 2024
Thank you for staying with us

10/10 Excellent

JESSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracious & Comfortable
Impressive for a small town. Gracious clerk, good amenities. Super comfortable. Will stay here again soon.
Stayed 1 night in Jan 2024
Response from Dawn on 8 Feb 2024
Thank you for staying with us and taking the time to give us your feedback.We hope to see you soon.

10/10 Excellent

Jason

Liked: Amenities
Chantelle was absolutely the most professional front desk person I have ever had the pleasure of meeting. 😳 She was SO pro, even when the key system didn't work, she was so incredible. ...give her a raise, now......... - 3X's a month customer for 6 years - Jason
Stayed 1 night in Feb 2024
Response from Dawn on 8 Feb 2024
Thank you for staying with us and taking the time to give us your feedback. I will be sure to let Shantelle know.

6/10 Okay

Scott

Stayed 1 night in Jan 2024
Response from Crystal on 28 Mar 2024
Thank you for staying with us and taking the time to give us your feedback. We hope to see you again. Have a wonderful day.

8/10 Good

Jaida

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very friendly and helpful, from night desk to the morning friendly gal who puts out the breakfast and does an Excellent job! Very nice breakfast and as she said, nobody should leave hungry! This will be a regular stop for us traveling between home and family. Lots of comfy pillows, comfy beds in nice sized riooms. Thank you for a needed cmortable stay! We will see you again soon! :)
Stayed 1 night in Jan 2024
Response from Dawn on 8 Feb 2024
Thank you for taking the time to give us your feedback. I will be sure, to share this with the rest of the staff.We hope to see you again.

10/10 Excellent

Patti Lu

Stayed 1 night in Jan 2024
Response from Crystal on 28 Mar 2024
Thank you for staying with us and taking the time to give us your feedback. We hope to see you again. Have a wonderful day.

8/10 Good

Bernadette

Travelled with partner
Liked: Amenities, property conditions & facilities
The linens were good, but the pillows were great. Within walking distance of a delicious Mexican restaurant
Stayed 1 night in Jan 2024
Response from Dawn on 8 Feb 2024
Thank you for taking the time to give us your feedback. I will share this with the rest of our staff.

10/10 Excellent

Patti Lu

Stayed 1 night in Jan 2024
Response from Dawn on 8 Feb 2024
Thank you for staying with us.

10/10 Excellent

Patti Lu

Stayed 1 night in Jan 2024
Response from Dawn on 8 Feb 2024
Thank you for staying with us and we hope to see you again.

10/10 Excellent

Patti Lu

Stayed 1 night in Jan 2024
Response from Dawn on 8 Feb 2024
Thank you for staying with us.

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Room was fairly clean but had a slight dog odor and there was some dog hair wss on carpet.
Stayed 1 night in Jan 2024
Response from Dawn on 8 Feb 2024
Thank you for taking the time to give us your feedback. I will share this, with the rest of our staff.

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Dawn on 8 Feb 2024
Thank you for staying with us.

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dawn on 8 Feb 2024
Thank you for staying with us.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel with great service
Stayed 1 night in Dec 2023
Response from Dawn on 8 Feb 2024
Thank you for staying with us and giving us your feedback. We hope to see you again, soon.

10/10 Excellent

Patti Lu

Stayed 2 nights in Dec 2023
Response from Dawn on 8 Feb 2024
Thank you for staying with us and we hope to see you again.

10/10 Excellent

Barbara A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Goldendale!
It was very comfortable and very clean. Carpet looked brand new. I'll be staying there always. Especially since the only other hotel is not so good if you have a service dog. If you have a service dog in other hotel, they put you in an old smelly room with old carpet.
Stayed 2 nights in Dec 2023
Response from Dawn on 8 Feb 2024
Thank you for staying with us and giving us your feedback.

10/10 Excellent

Patti Lu

Stayed 3 nights in Dec 2023

10/10 Excellent

Derral

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in to the moment we left, staff were courteous, friendly, and eager to please. While some areas show age, the overall effort of cleanliness and hospitality was apparent! Loved the area for dogs, the proximity to a variety of food choices, the breakfast, friendly and efficient staff eager to please, and well, just about everything!
Stayed 1 night in Nov 2023
Response from Dawn on 29 Nov 2023
Thank you for staying with us and giving us your feedback.

10/10 Excellent

Nadeem

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2023
Response from Dawn on 29 Nov 2023
Thank you for staying with us and we hope to see you again.

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean.
Stayed 1 night in Nov 2023
Response from Dawn on 29 Nov 2023
Thank you for staying with us.

10/10 Excellent

Dawn

Stayed 1 night in Nov 2023
Response from Dawn on 8 Feb 2024
Thank you for staying with us.

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed the stay. It was convenient to get to and had everything we needed.
Stayed 1 night in Nov 2023
Response from Dawn on 24 Nov 2023
Thank you for taking with us and taking the time, to give us your feedback.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Dawn on 21 Nov 2023
Thank you for staying with us and we hope to see you again.

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Dawn on 21 Nov 2023
Thank you for staying with us.

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Dawn on 21 Nov 2023
Thank you for staying with us.

10/10 Excellent

Jana

Stayed 1 night in Nov 2023
Response from Dawn on 21 Nov 2023
Thank you for staying with us and we hope to see you again.

8/10 Good

Aeja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel was clean and the service was good.
Stayed 1 night in Nov 2023
Response from dawn on 16 Nov 2023
Thank you for staying with us

8/10 Good

Susie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, friendly staff, good breakfast!!
Stayed 1 night in Nov 2023
Response from Dawn on 16 Nov 2023
thank you for staying with us and we hope to see you again, soon.