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"Breakfast was not fresh during the Ramazan Month. You got the feeling that they prepare at 02:00am and leave it until 10:00am. The cold buffet was not stored in cold conditions but in open spaces. The staff at the kitchen was not present between 06:30 - 08:00"

"Personel desteği yetersiz. Sessiz odalar olmasına rağmen camdan ses geliyordu resmen camın arızalı olduğu bariz açık ortadaydı bunu Resepsiyonist arkadaşa söylememize rağmen hayır genel hali böyle diye iddia ediyor. Bence Marriot kalitesine yakışmayan bir otel "

"Among all the hotels I’ve stayed at in Yalova, Black Bird Thermal Hotel truly stands out as the best. The atmosphere, cleanliness, and overall service were excellent. The staff were professional, welcoming, and always helpful, which made the experience even more enjoyable. The facilities and comfort level exceeded my expectations, and I would gladly recommend this hotel to anyone visiting the area. The only downside was the breakfast — it was not bad, but it felt limited and could definitely be improved to match the overall quality of the hotel."