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Reviews of Holiday Inn Express & Suites Halifax Airport, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Halifax Airport, an IHG Hotel
180 Pratt and Whitney Drive, Goffs, NS

Reviews

8.6

Excellent

Rating 10 - Excellent. 1105 out of 1953 reviews" "
Rating 8 - Good. 522 out of 1953 reviews" "
Rating 6 - Okay. 143 out of 1953 reviews" "
Rating 4 - Poor. 103 out of 1953 reviews" "
Rating 2 - Terrible. 80 out of 1953 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
clean and friendly
Stayed 1 night in May 2024

8/10 Good

Heath

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Brigitte, Vanderhoof

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Rooms were comfortable.
Stayed 1 night in Apr 2024
Response from Kieun on 21 May 2024
Hello Brigitte, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

8/10 Good

Karen

Travelled with family
Traffic was not heavy
Stayed 3 nights in May 2024
Response from Kieun on 21 May 2024
Hello Karen, thank you for your review! We are looking forward to seeing you back again. Take care :)

8/10 Good

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s location, the staff, and the great restaurant in walking distance.
Stayed 1 night in May 2024
Response from Kieun on 21 May 2024
Hello Sheila, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are super friendly
Stayed 1 night in May 2024
Response from Kieun on 21 May 2024
Hello Kerri, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

Peter, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to airport and good service
Stayed 1 night in May 2024
Response from Kieun on 21 May 2024
Hello Melinda, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

8/10 Good

Murray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Would like a good quality restaurant
Stayed 1 night in May 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, easy, pleasant staff
Stayed 1 night in May 2024
Response from Kieun on 21 May 2024
Hello Wayne, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and delicious breakfast
Stayed 1 night in May 2024
Response from Kieun on 14 May 2024
Hello Christopher, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

Paul

Travelled with partner
Liked: Amenities
Good breakfast, excellent beds
Stayed 1 night in May 2024
Response from Kieun on 14 May 2024
Hello Paul, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

Micheline, Rexton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just love this property and the brand of this hotel.
Stayed 1 night in Apr 2024
Response from Kieun on 14 May 2024
Hello Micheline, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

8/10 Good

kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy shuttle from airport and quiet. Nice breakfast buffet.
Stayed 1 night in May 2024
Response from Kieun on 14 May 2024
Hello Kevin, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and efficient shuttle service.
Stayed 1 night in May 2024
Response from Kieun on 14 May 2024
Hello Margaret, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
?
Stayed 2 nights in May 2024

8/10 Good

Brent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Was allowed back in room after flight was changed.
Stayed 1 night in Apr 2024
Response from Kieun on 14 May 2024
Hello Brent, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful
Stayed 1 night in May 2024
Response from Kieun on 14 May 2024
Hello Sharon, thank you for the review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice rooms.
Stayed 1 night in May 2024
Response from Kieun on 13 May 2024
Hello Andrew, thank you for your review! We are happy that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very economical extended parking service. Having hot coffee and some food to eat early this morning was appreciated.
Stayed 1 night in May 2024
Response from Kieun on 13 May 2024
Hello Chris, thank you for your review! We are happy that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the attributes desired in a hotel of this nature. Room is quiet, clean, and well appointmented. Breakfast is simple, ample and with some variety. Wish that they still provided free longer-term parking.
Stayed 1 night in May 2024
Response from Kieun on 5 May 2024
Hello David, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and bedding was very comfortable and comforting!
Stayed 1 night in May 2024
Response from Kieun on 5 May 2024
Hello Marc, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and explained the shuttle service as well as all our parking questions. Very quiet and convenient to the airport.
Stayed 1 night in May 2024
Response from Kieun on 5 May 2024
Hello Nicole, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick access to highway & airport. Quiet rooms. Good breakfast selection. Excellent food in the restaurant right next door.
Stayed 2 nights in Apr 2024
Response from Kieun on 5 May 2024
Hello Tracey, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the shower and the breakfast was great,definitly be back.thanks
Stayed 1 night in Apr 2024
Response from Kieun on 5 May 2024
Hello Adele, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Edward

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Rooms were not cleaned ti expectations, oarticularly the bathroom.
Stayed 1 night in Apr 2024
Response from Kieun on 5 May 2024
Hello Edward, we are so sorry for the inconvenience that you had during your stay. We will make sure to address this with housekeeping department and we hope we can make things better on your next stay. Take care :)

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff offered options convenient to my travel that I didn’t know were available and helped save me money.
Stayed 1 night in Apr 2024
Response from Kieun on 5 May 2024
Hello Kristen, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

Laura

Stayed 1 night in Apr 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was near the airport it was a very quiet hotel. Excellent breakfast
Stayed 2 nights in Apr 2024
Response from Kieun on 5 May 2024
Hello Katherine, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

6/10 Okay

Jennifer

Travelled with family
Fridge didn’t work so had to get a replacement brought in. Completely empty soap container in shower- realized once I was all wet. Only dribbles left in soap container by sink. Not good.
Stayed 1 night in Apr 2024
Response from Kieun on 5 May 2024
Hello Jennifer, we are so sorry for the inconvenience. We will make sure your concerns will be discussed with our team and addressed accordingly. We hope we will meet you again and take care :)

10/10 Excellent

melinda

Great place to stay!
Stayed 1 night in Apr 2024
Response from Kieun on 30 Apr 2024
Hello Melinda, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was very helpful when Air Canada did not load our bags on our flight. She offered to have the hotel shuttle pick up the luggage which was coming in on next flight.
Stayed 1 night in Apr 2024
Response from Kieun on 30 Apr 2024
Hello William, thank you for your review. We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff excellent. Bathroom cleanliness was not a good standard
Stayed 1 night in Apr 2024
Response from Kieun on 30 Apr 2024
Hello Kevin, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

4/10 Poor

Shelly

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I book online a king room and was giving a queen with to beds I had to use the washer and I noticed that it was not the right room when I went downstairs to the lobby to explain it to the lady. She asked me if I had touched or did anything in the room and I said use the bathroom she told me that that I would have to stay in that but there’s nothing she could do. ( I showed her my book and it was not what I had booked, so I’m very dissatisfied with that) Well lit up at night. Easy parking lot. Clean all around. ( inside and out ) Breakfast was awesome good food.
Stayed 2 nights in Apr 2024
Response from Front Desk Agent on 24 Apr 2024
Good day,My apologizes for this inconvenience during your stay. Unfortunately, as Expedia had overbooked on King rooms, the most recently booked rooms are automatically defaulted to two Queens room, unless a King becomes available. In future, please contact us to ensure you are placed in the correct room type.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service!
Stayed 1 night in Mar 2024
Response from Kieun on 29 Apr 2024
Hello Donna, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Would of been nice to have a restaurant at the hotel
Stayed 1 night in Apr 2024
Response from Kieun on 29 Apr 2024
Hello Joe, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

2/10 Terrible

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms near elevator are about the worst you can get. If sleep is a priority make sure you aren't near them. Being an airport hotel there are people banging suitcases and kids having meltdowns all night.
Stayed 1 night in Apr 2024

10/10 Excellent

Raymond, Sydney

Travelled with family
Liked: Cleanliness, amenities
Prompt check in. Comfortable bed.
Stayed 1 night in Apr 2024
Response from Front Desk :) on 22 Apr 2024
Raymond, glad to hear you enjoyed your stay with us :)Thank you for taking the time to leave us a review

10/10 Excellent

Kimberly, Bridgewater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful service!
Stayed 1 night in Apr 2024
Response from Front Desk :) on 22 Apr 2024
Kimberley,thank you for your review, we look forward to seeing you again soon.

10/10 Excellent

Jeremy

Stayed 1 night in Apr 2024

10/10 Excellent

john

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient for what we were doing and easy access to the airport. Nice shuttle service and on time.
Stayed 1 night in Apr 2024
Response from Front Desk :) on 22 Apr 2024
John, thank you for your review, we are glad to see you enjoyed your stay with us

6/10 Okay

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
All staff and room were great unfortunately it was extremely noisy due to partying guests throughout the 4 night stay. Kids were using the hallway as a play area including a barking dog.
Stayed 4 nights in Apr 2024
Response from Front Desk :) on 22 Apr 2024
Beverely, oh no! I'm sorry to hear about this that happened during your stay with us here. I hope you decide to stay with us again in the future

6/10 Okay

Shawn

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The front desk girl spoke so soft that I couldn’t understand her. The fridge in the room didn’t work and there was absolutely no hotel info in the room. No information about local restaurants or any services available
Stayed 1 night in Apr 2024
Response from Front Desk :) on 22 Apr 2024
Hi Shawn, we no longer put the information leaflets in rooms since covid it has all gone digital, its all on our Wi-Fi page when you go to use our Wi-Fi.

2/10 Terrible

Nazmi

Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Apr 2024