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Response from Josep Maria Muñoz Jefe de Recepción on 16 May 2024
Dear Ben and Family, it was a great pleasure to host you during your recent stay in Girona. Please consider your Hotel Gran Ultonia as your house for the future visits in Girona. Welcome Ultonia Team
10/10 Excellent
James
Travelled with partner
7 May 2024
Liked: Cleanliness, amenities
All good
James
Stayed 3 nights in May 2024
Response from Josep Maria Muñoz Jefe de Recepción on 16 May 2024
Dear James and Family, it was a great pleasure to host you during your recent stay in Girona. Please consider your Hotel Gran Ultonia as your house for the future visits in Girona. Welcome Ultonia Team
Excellent location. Big modern, clean rooms with great bathrooms.
Pity there was no kettle for coffee and tea making (but this was supplied quickly when we asked for that). Safe luggage store room. Did not try breakfast or other food at the hotel.
BENOIT LOUIS H VAN
Stayed 2 nights in Feb 2024
Response from Josep Maria Muñoz Head of Reception on 5 Mar 2024
Thanks Benoit for satying with us during your break in Girona. Also thanks for this positive feedback. Next time please, make a try oon our breakfast, loaded with local product and a huge range of variarety. The Kettle is only on request and free of charge. Best Regards from Ultonia Welcome Team
Wonderful stay for two nights in Girona. The staff was extremely pleasant and helpful. A shout out to Glenda at the front desk. Breakfast was wonderful. Room was spacious and well appointed. The location was ideal with just 5 mins walk to the old city and 10 mins walk to the train station.
The only criticism that I have is not so much for the hotel itself but for the hospitality industry in general in Spain. The AC was not on and granted that it was February but people coming from cold area feel hot even at lowish temperatures, so it would have been nice to be able to control the air conditioning.
All in all, highly recommended and we would stay here again.
Atif
Stayed 2 nights in Feb 2024
Response from Welcome Ultonia Team on 4 Feb 2024
Dear Atif, I would like to thank you for sharing your kind review. I am delighted to read that you enjoyed a beautiful stay with us and that you found our central location to be very good. Your feedback regarding Glenda service is very appreciated, I have shared this with the team so that this is something we can consider for the future. I do hope that we have the opportunity to welcome you back soon. Kind regards from Welcome Ultonia Team.
Nice location walking distance to Girona main attractions. Very clean hotel and rooms. Polite and courteous staff. Very good breakfast buffet. Parking in hotel basement super convenient.
Well situated for all the sites of the Old Town of Girona. Hotel traditional but modern with all creature comforts and a great breakfast. Reception and cleaning staff very pleasant and efficient.
We stayed for 2 nights. The room was a good size and I had requested a bath which we got. Roof top bar was lovely. The breakfast was really good. Local produce and lots of organic items. Had very good variety e.g, 8 different chesses and juices (never seen pomegranate juice in a hotel before). The position was very good with stroll into the old town. Would recommend the hotel and also would recommend Girona.
Very well appointed hotel in a great area for visiting central and old town Girona. Very helpful staff. Good value for money. Breakfast buffet everything you’d expect and good sections for special dietary needs. Car park is convenient and secure but has some pretty tight bends which may be difficult in a larger car. We found the hotel a little hard to locate on google maps when approaching in a car.
This property was outstanding in all categories - front desk, rooms, housekeeping, breakfast, location...just everything. The shower was six stars. We would definitely stay here again.
Inmejorable atención, con muchos detalles, muy limpio, sin duda un gran hotel!
JOSE
Stayed 1 night in May 2023
4/10 Poor
Paul
30 May 2023
Disliked: Property conditions & facilities
Very poor wifi in my room. Rooftop bar should have some real food options. I would have spent $ there. A couple of the desk staff were not very friendly, the rest were cordial at best.
Paul
Stayed 3 nights in May 2023
4/10 Poor
Rosita
19 May 2023
Liked: Cleanliness, room comfort
Upon arrival were told by front desk that our rese
We had a junior suite which was nice.
Unfortunately no English movies on their tv, no facecloths and no Kleenex. The bar upstairs is really nice and expensive.
Great location to tour the old city.
Very comfortable hotel and spotlessly clean throughout. Staff professional but friendly. Particularly enjoyed the sun terrace on the 4th floor. I would definitely recommend this hotel to anyone staying in Girona.
Response from Josep Maria Muñoz Jefe de Recepción on 16 May 2024
Dear Patricia and Family, it was a great pleasure to host you during your recent stay in Girona. Please consider your Hotel Gran Ultonia as your house for the future visits in Girona. Welcome Ultonia Team
Clean hotel within easy walking distance to old town and the ancient wall.
Elizabeth
Stayed 2 nights in Sep 2022
10/10 Excellent
Kurt
Business traveller
24 Sept 2022
5 STAR
Hotel is ideally located close to shops and restaurants. Hotel is clean and staff are friendly and polite(english speaking aswell). Room as expected for business trip, shower was amazing and air con a bonus!! Breakfast is lovely with plenty of options to suit all requirements. Parking onsite is a bonus but highly recommend a small car if used, the lower you go the tighter the turns. The highlight of the hotel is the terrace bar. The views, fair priced drink and the furniture/decor really make this a perfect spot late afternoon or evening. Definitely will return!
Kurt
Stayed 4 nights in Sep 2022
Response from Front Desk Manager on 4 Oct 2022
Thank you Kurt for trusting and staying with us. Hope to see you soon. Best
This has to be one of the best hotels I have ever stayed in for the price that we paid and the staff were fantastic knowledgeable and friendly. The only downside was a lack of a kettle and tea and coffee facilities in the room which most hotels provide for free.
However this was made up for by why the free Wi-Fi and the lovely rooftop bar.
The provision of toiletries in the bathroom was a welcome edition however it would be nice to see less single use plastic so not the most eco-friendly.
The location of the hotel is brilliant as it is a very short walk into the centre of Girona and has fantastic views from the rooftop bar of the Girona cathedral. It's also a 15 20-minute walk from the bus and train station.
I enjoyed my stay. Room was clean with excellent air conditioning. Staff very helpful and professional. There were no tea and coffee facilities in the room but as I dont drink them it had no impact on my stay. There was a fridge with drinks and snacks at very reasonable prices which was great. I will be back again.
John
Stayed 4 nights in Aug 2022
Response from Front Desk Manager on 4 Oct 2022
Thank you John for staying with us and trusting Hotel Ultonia. It's been a pleasure to host you. Hope to see you soon. Best Regards