Hi Peggy, thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Thank you for the 5 star rating! We hope to see you again next time.

Hi Johnny, thank you for leaving us such a nice review! We hope too see you again soon. All the best, Fenda

Thank you for the 5 star rating!

Hi Julia, Thank you for your review, we hope you had a pleasant stay at our resort. Regards Agus

Hi David, Thank you for your constructive review. We apologise for the Wifi connection. We will try to solve the issue and provide a better connection in the future for all of our guests. Regards Agus

Hi, Thank you very much for your review. We will keep on giving our best service to the guests. Hopefully you can visit us again in your next trip. Warm regards Agus

Dear Dominic, Thank you for your reviews on our resort. Hopefully you enjoyed your time at our resort and you can visit us again next time. We are hoping to provide a better service in the future. Kind regards Agus

Hi, Thank you for staying with us and thank you for your review on our Triple room. We are hoping that the next time you come to Gili Trawangan you would visit us again. Kind regards Agus

Thank you, Anonymous for taking the time to review us. We hope you had a pleasant stay and welcome any direct feedback to bookings@pesonaresort.com

Thank you for taking the time to write a review. You are right, if I had small children I might choose to stay in an area that is a bit farther away from the lively "central" area of Gili Trawangan. Pesona Resort's convenient location, close to the harbor and many of the best restaurants and bars, is perfect for guests wishing to join in on the fun, however, it also means that we have some ambient noise until 12 am (when the bar next door closes). We have refrained from putting out sunloungers on the beach until the new Gili road project is complete. I wasn't sure how much space we'd have and I want to keep the area tidy for guests. In the meantime, our staff are happy to point you in the right direction for a number of our favorite spots around the island to get some sun (and some delicious lunch). We hope you enjoyed the rest of your time on your holiday!

Thank you for your lovely review. We are so pleased you enjoyed your time here at Pesona. We hope to welcome you again on your next holiday in Gili Trawangan.

Thank you, Mona, for this glowing review! We are so pleased you enjoyed your time here at Pesona Beach Resort and look forward to welcoming you again on your next adventure in Gili Trawangan.

Thank you for your lovely review, Michala! I'm pleased you enjoyed your time at Pesona and our vibrant Indian cuisine that we are known for. We realized as soon as Dive Central Gili (our dive center) got busy we needed to add a 2nd pool so that's why we have the new one in the garden area that's only for resort guests. So glad you got the chance to visit Azure Spa as well! Please think of us again when you plan your next holiday in Gili Trawangan.

Thank you for writing this review, Jen. We're working on the wifi issue and I bought some portable hotspots to help alleviate the situation until we can find a better longterm solution. The DJ is every other Friday night- hopefully, you enjoyed it- he stops by 1 am. Please join us again on your next Gili holiday :)

Thank you for your lovely review, Heather! It was a pleasure to be able to help you sort out your holiday and we are so pleased you enjoyed your stay. We hope to welcome you again on your future travels to Gili Trawangan.

I'm sorry to hear you had trouble sleeping. We would have been happy to move you to another room had you asked. We hope you enjoyed the rest of your holiday.

Thank you Sue! We hope you enjoyed the rest of your holiday and look forward to welcoming you again when our work is fully finished.

Thank you for your kind review! We hope to welcome you again on your next holiday in Gili Trawangan.

Thank you for taking the time to review our resort. We hope you enjoyed the rest of your holiday.

Thank you for taking the time to write a review. We are pleased you enjoyed the location and stunning views of the ocean and Lombok. We hope you enjoyed the rest of your holiday.

Thank you for your kind review. You're correct, the central area of Gili Trawangan where we are located is very convenient and is closely located to all the popular bars and restaurants. We hope to welcome you again on your next holiday.

Thank you for your kind review! We are pleased you enjoyed your time here at Pesona Beach Resort and look forward to welcoming you again on your next holiday in Gili Trawangan.

Dear Patrick, We're sorry to hear of your experience at our hotel. We are currently under construction on part of our resort which we apologise to guests for upon their check in, however the work starts at 8am and very rarely exceeds a 5pm finish. Bed bugs are dealt with immediately if ever reported. As you know, no hotel can guarantee no bed bugs as guests can transport them from other hotels. Upon your complaint the room was immediately closed and fumigated and we apologised for your inconvenience and disappointment. Thank you for taking the time to write a review. Kind Regards Jen

We're very sorry to hear you were disappointed with your stay. Although we do have many vegetarian options available for purchase on our restaurant menu, your review has brought to our attention that the breakfast included in the room rate in fact had only 1 option which was suitable for vegan consumption. We have since added 2 new breakfast options to the breakfast which is included for room guests which contain no animal products. Thank you for taking the time to write a review.

Thank you for taking the time to write a review. We are happy to hear you enjoyed your stay at our resort.