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"We have been coming here every year since they first opened. It is in the mall so anything you could possibly need, you can get without even going outdoors. However, Utrecht is a wonderful city with fabulous restaurants and very walkable. The mall is directly next to the Central Train station so we got a Chipkart (debit card for the transit system) the first year and have reloaded as needed. You can take all forms of transportation with it by tapping in when you enter and tapping out as you leave. So convenient and time saving. From Utrecht you can easily travel anywhere in the Netherlands by public transportation. I recommend you do not rent a car. Walk and use the public transportation and you will see so much more and avoid having to pay for expensive parking wherever you go."

"Very friendly and helpful staff member at check in."

"Pretty good actually"

"This hotel is perfectly located; it's walking distance to everything - dining, shopping, museums, plus the Metro and Tram stops are just outside the hotel. We booked a Tower Executive room and it was large, comfortable, clean, plenty of storage space, with an amazing view and ample bathroom; the elevator was always quick to arrive. The access to the breakfast area was not great (kind of dark tunnel), but the breakfast was very good. Will definitively recommend "

"This is a really cute and colorful hotel. I enjoyed my stay here."

"Will be my stay every time I’m in"

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"This is the second time staying at the Citizen M in Rotterdam. I think it is perfect for a solo traveler, and well most likely stay here again."

"Very convenient "