Ghalilah Trip

Staff was very nice and friendly, we had half board and every single day they tried to charge us extra for food for our 11yo although upon reservation we said it will be 3 adults and a child ,obviously you need to provide the age of a child when booking and to their

Hotel staff are very helpfull.

This property is in an excellent location, surrounded by various restaurants and walking distance to the metro station. The Mall of Emirates is either a 20 min walk or one metro stop. The most positive review goes to the hotel staff. All the staff are extremely helpful, efficient and do go out of their way to make sure customers' are comfortable . However there are issues with the hotel. Every Friday evening the hotel hosts a party on the first floor and the noise travels to the guestroom making it difficult to rest or sleep. The bathtubs and bathroom doors are worn out and has got rusts and stains. When I walk down the corridor and in my room the vents constantly gave out a malodourous himid scent which was unpleasant and I had to open the windows.

Staff were very helpful and the hotel have good amenities. The breakfast is amazing.

Phenomenal service. Genuinely one of the best hotel experiences I’ve ever had.