All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for your positive feedback! We're thrilled to hear you enjoyed everything. Looking forward to welcoming you back soon!
10/10 Excellent
Wendi
20 May 2024
This property is conveniently located near Scotts Bluff monument, which we visited earlier in the day. We were happy to get a first floor room and even happier when we discovered how delicious the complementary breakfast in the morning was. They even use actual plates and silverware rather than disposable.
Wendi
Stayed 1 night in May 2024
Response from Jelo on 20 May 2024
Thank you for your kind review! We're delighted you enjoyed your stay, our breakfast, and the convenience of our location near Scottsbluff Monument. We hope to welcome you back soon!
2/10 Terrible
Libby
19 May 2024
Disliked: Property conditions & facilities
Libby
Stayed 2 nights in May 2024
Response from Jelo on 22 May 2024
Thank you for your rating. We’re always striving to improve and would love to hear more about your experience. Your feedback is crucial to us in ensuring a better stay for all our guests.
4/10 Poor
Tim
Travelled with family
19 May 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Nice location. Friendly staff. The facility is dated in need of a refresh. The carpet was wet for some reason. Perhaps a spill by the previous resident. Air conditioner was annoyingly loud.
Tim
Stayed 1 night in May 2024
Response from Jelo on 20 May 2024
Thank you for your feedback. We're glad you enjoyed our location and staff. We apologize for the issues you encountered and appreciate your input. We'll address the carpet and air conditioner concerns promptly. Your comfort is important to us, and we hope to provide a better experience on your next visit.
Thank you for your feedback! We're delighted to hear that you found your experience with us to be nice, clean, and quiet. Providing a comfortable and serene environment for our guests is always our priority. We look forward to welcoming you back soon for another enjoyable stay.
I like the room a lot. The lady at the front desk was nice. The area does not make me feel safe, and the room keys do not work on the outside doors. If you are out late, you have to go through the front door, and the keys will not unlock any other outside doors.
Michael
Stayed 1 night in Apr 2024
Response from Jelo on 21 Apr 2024
Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your room and found our front desk staff to be accommodating. We appreciate your concerns regarding safety and the functionality of the room keys on outside doors. Rest assured, we'll address these issues promptly to enhance your future stays with us.
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!
Always friendly people working. Also they are very pet friendly.
Russell
Stayed 1 night in Jan 2024
Response from Jelo on 3 Apr 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!
6/10 Okay
Chris
25 Mar 2024
Liked: Cleanliness, staff & service
The LED light above the bed is to bright. They should spread guess out, could hear next door all night.
Chris
Stayed 1 night in Mar 2024
Response from Jelo on 26 Mar 2024
Thank you for your feedback! We apologize for any inconvenience caused by the bright LED light above the bed. We appreciate your suggestion to spread out the guests to minimize noise from neighboring rooms. Rest assured, we take guest comfort seriously, and we will take your comments into consideration for future improvements. If you have any further concerns, please feel free to reach out to our front desk. We hope to welcome you back soon!
Bring your own streaming stick like a Roku if you want to watch any sports or local news. No meats on the breakfast but made do with eggs and French toast. Nice room set up. Clean and comfortable as well. Will stay there again
Dwayne
Stayed 1 night in Mar 2024
Response from Jelo on 12 Mar 2024
Thank you for your feedback! We're delighted to hear that you found our rooms clean, comfortable, and well-set-up. We appreciate your understanding regarding the breakfast options and are glad you were able to enjoy eggs and French toast. We understand the importance of staying connected to your favorite sports and local news, and we'll certainly take your suggestion into consideration for future improvements. We look forward to welcoming you back on your next visit!
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!
10/10 Excellent
Bryce
Travelled with family and small children, Business traveller
Clean, quiet Hotel with a nice room set up and friendly staff
Bryce
Stayed 3 nights in Feb 2024
Response from Jelo on 7 Mar 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!
10/10 Excellent
Tiffany
19 Feb 2024
Tiffany
Stayed 2 nights in Feb 2024
Response from Desiree on 20 Feb 2024
Thank you for your kind review of our hotel and staff! We appreciate the feedback and look forward to having you visit in the future.
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!
As always, this is a great place to stay with excellent customer service and very friendly staff. I always stay here when i travel back to Gering. My home away from home.
John
Stayed 2 nights in Feb 2024
Response from Jelo on 19 Feb 2024
Thank you for your kind words! We're thrilled to hear that you consistently enjoy your stays with us and consider our place your home away from home. We truly appreciate your loyalty and look forward to welcoming you back on your next trip to Gering!
This hotel was horrible. Absolutely horrible. Disgusting. My first room lights did not work. The TV did not work. I got moved to another room when I pulled back blankets there was hair and stains all over the place. Absolutely disgusting come up and change my sheets would not have been so late I would’ve changed to disgusting hair, the towels they did not clean
Daniel
Stayed 1 night in Feb 2024
Response from Jelo on 13 Feb 2024
I am truly sorry to hear about your disappointing experience. We deeply regret the inconveniences you encountered during your stay. Rest assured, we are addressing these issues promptly to prevent any recurrence. Your feedback is invaluable, and we appreciate you bringing these matters to our attention.
Rooms were very clean and the entire property seemed well kept. Not really impressed with wall of mirrors above the beds but just personal preference. The lady at checkin was wonderful and did a fantastic job.
Kelli
Stayed 1 night in Feb 2024
Response from Jelo on 10 Feb 2024
Thank you for your feedback! We're glad to hear you found our rooms clean and well-maintained. We appreciate your input on the mirrors above the beds and will take it into consideration. We're delighted that our check-in staff provided you with excellent service. We hope to welcome you back soon!
10/10 Excellent
Daniel
Travelled with family, Travelled with family and small children, Travelled with pets
The only thing different I would do if i was the manager, spread the guess out. It seemed all the guest were on one side. Not a big deal though this time
Chris
Stayed 1 night in Jan 2024
Response from Emily on 29 Jan 2024
Thank you for your input I will pass this along to my manager. Our reservation platform automatically assigns rooms in numerical order as they arrive to our system.
Thank you for taking the time to write a review regarding your recent stay at our hotel.We value your opinions much, and you can be sure that we will use them to make every effort to make each of our visitors' experiences delightful. We look forward to your return soon!
Close to a cute little park and 2 blocks from the main street. Nice area, very quiet. Facility is clean and well kept, breakfast room is great, breakfast decent (scrambled eggs, French toast, waffles).
Pamela
Stayed 1 night in Dec 2023
Response from Jelo on 3 Jan 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.
I would work on the breakfast that you sever. I would have more choices
Joe
Stayed 1 night in Dec 2023
Response from Desiree on 5 Dec 2023
Thank you for your feedback. We try to provide the very basics as well as keep it low cost in order to keep room rates down. Since covid the prices have continually went up thus making many things not very economical to provide as well as keep our rates in a competitive margin. Our thought was that our guests would be more happy with something to eat over having nothing at all. We do apologize that you were disappointed, but we also hope that you understand.
2/10 Terrible
Arnold
29 Nov 2023
Disliked: Property conditions & facilities
the deadbolt on the door wouldn't lock. There was a soap dispenser in the shower that didn't have any soap it in and were told "none of them work," beds uncomfortable (old mattresses) terrible, terrible breakfast. The eggs were grey, no protein offered.
Arnold
Stayed 3 nights in Nov 2023
Response from Desiree on 29 Nov 2023
Thank you for bringing these issues to our attention so we are able to address these concerns promptly. We appreciate your feedback.
Thank you for taking the time to write a review regarding your recent stay at our hotel.We value your opinions much, and you can be sure that we will use them to make every effort to make each of our visitors' experiences delightful. We look forward to your return soon!
I loved my stay at monument I'm going to tell all of my friends about the monument
Lee
Stayed 1 night in Nov 2023
Response from Jelo on 24 Nov 2023
Thank you for taking the time to write a review regarding your recent stay at our hotel.We value your opinions much, and you can be sure that we will use them to make every effort to make each of our visitors' experiences delightful. We look forward to your return soon!