General Treviño Trip

Rooms are attractive and well appointed except for the lack of a coffee pot. Can't recommend this hotel if you want to sleep before 2AM. Sound travels easily from room to room and our adjoining guests were extremely loud late nighters. Also, despite the red card warning guests of a $599 fine for smoking, the smell in our room of marijuana was overwhelming at times. Like most Las Vegas hotels, it's hard to leave the building without walking through the casino that was also smoke filled. On the bright side, it was significantly cheaper than hotels across the street. We'll opt to spend a few more dollars next time and go elsewhere.

Second time staying here. Never disappointed

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

Everything was beautifully decorated and everyone was so nice as helpful. The hotel has nice restaurants 😋

The location and amen