Bar (on property)
Check availability

Reviews of ARCHE Dwór Uphagena Gdańsk

4 out of 5
ARCHE Dwór Uphagena Gdańsk
Kieturakisa 1, Gdansk, Pomorskie

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 248 reviews" "
Rating 8 - Good. 64 out of 248 reviews" "
Rating 6 - Okay. 14 out of 248 reviews" "
Rating 4 - Poor. 5 out of 248 reviews" "
Rating 2 - Terrible. 4 out of 248 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katharina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, beautiful and central Hotel in Gdansk. Impressive cool design in the rooms, awesome bathrooms, very good beds. Loved everything.
Stayed 2 nights in May 2024

10/10 Excellent

Liridon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Igors

Liked: Staff & service, property conditions & facilities
All are good :)
Stayed 2 nights in Apr 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly staff. Walkable distance to old town and in a safe area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5* accommodation. Was perfect for a short stay, excellent facilities, a short walk away from the city centre. The breakfast was wonderful, and the staff were really friendly. The room was comfortable and quiet. Would highly recommend to everyone.
Stayed 2 nights in Mar 2024

8/10 Good

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful but the breakfast was terrible.
Stayed 1 night in Feb 2024

10/10 Excellent

BO KAY

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Unique, lovely interior and friendly staff. Would stay here again if in Gdańsk!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kajetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, historic building with amazing service.
I will be back here every time we come to Gdansk. The room was beautifully decorated, well designed, had everything you could want. We stayed in a suite in the oldest part of the building with a skeleton key to open the door! Original wood, beautiful plaster details, comfortable bed. The sauna is free to guests and is spacious and never crowded. Their breakfast is amazing and the service was really tailored. About a 15 minute walk to old town.
Stayed 1 night in Jan 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and friendly
Stayed 3 nights in Jan 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Comfortable rooms and a good breakfast. Would definitely stay again
Stayed 2 nights in Jan 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert Walmsley

Stayed 3 nights in Dec 2023

10/10 Excellent

Jani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting architecture and great overall!
Stayed 3 nights in Nov 2023

8/10 Good

MICHAEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and the interior of the building has been decorated in a very unique style. A very well located and priced hotel. Breakfast buffet has lots on offer and is good quality. Only moans would be that we didnt get clean towels when we left our old ones wet on the shower floor, the cleaner just hung them upnto dry. And also on the Sunday night we returned to the hotel at 9.55pm as a group of 6 to have a last drink before bed. Only to be told by the bar lady that she was closed, we asked reception and the lady there said we still had 1 minute to order, but the bar lady insisted she was closed. Very comfusing as the times printed in the room state that the bar is open untill 11pm on a sunday .
Stayed 2 nights in Nov 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked all ,great location , staff very friendly and helpful , definitely stay again
Stayed 2 nights in Oct 2023

8/10 Good

Kayleigh

Stayed 1 night in Sep 2023

6/10 Okay

Tahiyat

The hotel don’t own any double or king duvets so if you’ve booked a double room or studio you still have to use a single duvet which means I woke up cold several times in the night, the hotel staff made me wait 2/3 hours until they told me they don’t have one. It is also a little out of the way but you can get a taxi, some of the staff also seem a little rude although some of the staff were nice and accommodating, spa staff were extremely nice same as the main restaurant
Stayed 4 nights in Sep 2023

10/10 Excellent

Gillian Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel with no issues at all. Good location, just a 10/15 min walk to the centre. Superb breakfast, only comment is breakfast room not quite big enough for all the guests but we managed to get table somewhere!
Stayed 5 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay - Dwor Hotel Gdansk.
This hotel is very clean, comfortable and elegant. Big spacious rooms with comfortable bedding and en-suite showers. Great buffet style breakfast, and spa. Love this hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, great location, great facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

KRZYSZTOF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Ranj

Stayed 1 night in Aug 2023

6/10 Okay

Daniel

Liked: Cleanliness
Ok hotel
They promise 60zloty per person in the bar, but when you arrive you get one drink in the bar which equals to about 10-12 zloty.
Stayed 3 nights in Jul 2023

10/10 Excellent

Mark

Stayed 3 nights in Jul 2023

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very interesting building, conversion from previous use has been done to a very high quality. Rooms, restaurant and bar facilities great as were the staff. Only negative was the breakfast was a bit pricey, though it did look good.
Stayed 3 nights in Jul 2023

8/10 Good

Zi

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stylish and new property. Tasty breakfast but really small bb area( for such huge hotel) if there is no place in main restaurant you'll need to go downstairs and it looks like dark basement. In general staff friendly and helpful
Stayed 2 nights in Jul 2023

10/10 Excellent

Susumu

Liked: Cleanliness, staff & service, property conditions & facilities
It was bit far from the city centre even though the facilities were great.
Stayed 3 nights in Jun 2023

10/10 Excellent

Catriona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

stuart, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property, staff were excellent as well 🙂
Stayed 3 nights in May 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great city,love how they’ve refurbished a previous run down hospital and brought it back to life using many of the old features,superb job
Stayed 3 nights in May 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the property and its amenities, including sauna and breakfast. It's a bit out from the main Gdansk attractions, but walkable to downtown in 20 minutes. My only criticism would be just one very low pillow. Otherwise, great experience at a reasonable price.
Stayed 2 nights in Apr 2023

4/10 Poor

Ian

Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The building and decor are fine, it looks good. However, they only provide small single quilts on a large double bed. You have to carefully try to cover yourself and not have parts sticking out and getting cold all night long. The pillows are also the thinest and lowest I have ever encountered anywhere. Next, on two out of my three nights stay I would get up at the breakfast buffet for a coffee or more food to find my table had been given to someone else. The even moved what I had left on the table to show it was taken! Terrible sleep and terrible service at breakfast
Stayed 3 nights in Apr 2023

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious breakfast
Such a lovely hotel! Beautiful interiors. Very clean and the location was also good. Delicious breakfast. Highly recommended!
Stayed 1 night in Apr 2023

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel. I had a better experience this time. Staff are very positive and friendly and willing to help. The room is very nice and I like how it’s been renovated. It’s almost like an art gallery inside. Photographs of before it was modernised bring charm and character to the property. It has aspects of history everywhere and that’s why I come back here. I recommend this place.

10/10 Excellent

Henryk

Stayed 2 nights in Mar 2023

10/10 Excellent

Andrea

Stayed 2 nights in Mar 2023

2/10 Terrible

Marko

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The property is nice and lovely but I didn’t expect to speak to 4 members of your team on derog
Stayed 1 night in Feb 2023
Response from Maciej Gruszka on 22 Feb 2023
Dear Marko, Thank you for taking the time to provide your feedback about your recent stay with us. We are glad to hear that you found our property to be nice and lovely.However, we are sorry to hear that you had a negative experience with our team. We apologize for any inconvenience caused by speaking to multiple team members about prolonging your stay. Our team is committed to providing exceptional service to all of our Guests and we regret that we fell short of your expectations.We take all Guest feedback seriously and we will be sure to address this issue with our team to ensure that we improve the communication among our team members to provide a more seamless and efficient experience for our Guests.Once again, we apologize for any inconvenience caused and hope that you will consider staying with us again in the future.Kind Regards, Maciej Gruszka Front Office Manager

10/10 Excellent

Jedrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price! Staff very friendly. Would stay again.
Stayed 3 nights in Feb 2023
Response from Łukasz on 14 Feb 2023
Thank you so much for taking the time to review your stay! We are looking forward to hosting you again :)Best Regards

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish and modern hotel, affordable rates for a more luxury stay in Gdańsk. Rooms clean and tidy with great facilities such as gym and sauna.
Stayed 3 nights in Jan 2023
Response from Łukasz on 1 Feb 2023
Thank you for the fantastic review! We're thrilled to hear that you had a stylish and luxurious stay with us at an affordable price. We take pride in keeping our rooms clean and tidy, and it's great to see that you took advantage of our amazing facilities like the gym and sauna. We hope to have the pleasure of welcoming you back soon for another wonderful stay!

10/10 Excellent

Chin Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming service. The hotel itself is reconstructed from some historic buildings - it gives a strong sense of old times while the inside of your room shouts for a sense of tasteful vintage. The rooms are very spacious. The 24/7 sauna room is phenomenal if you want a quick sauna session before bed. Receptionists are helpful if you want some travel advice.
Response from Łukasz on 19 Jan 2023
Thank you so much for taking the time to review your stay! It seems that your stay was perfect. Best regards.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stylish and Unique stay highly recommend:)
Stayed 1 night in Dec 2022
Response from Łukasz on 6 Dec 2022
Dear Stefan, Thank you so much for taking the time to review your stay! It was a real pleasure to host you on our property, we are looking forward to hosting you again.

10/10 Excellent

m

Stayed 4 nights in Oct 2022
Response from Łukasz on 20 Nov 2022
Thank you so much for taking the time to write a review of your stay. It was a real pleasure to host you on our property. We are looking forward to your next bookings ;) Best Regards,

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property, old hospital converted to a hotel. Our room was super spacious. The sauna facilities were excellent. And dinner restaurant was great. Not much located near the hotel, but still worth the stay.
Stayed 3 nights in Sep 2022
Response from Łukasz on 20 Nov 2022
Thank you so much for taking the time to write a review of your stay. It was a real pleasure to host you on our property. We are looking forward to your next bookings ;) Best Regards,

10/10 Excellent

Miss Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Hotel was great value for money and the staff were so lovely and helpful. The place had a nice vibe and had unique and stylish decor. We had breakfast one of the mornings and it was amazing! No noise, great amenities and close to town. Bed was comfortable but only had one pillow each and could maybe have done with fresh towels since we were there for 3 nights but overall great experience and we would definitely return :)
Stayed 3 nights in Sep 2022

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel
Staff were great and helpful. Cleaners helped accommodate us as we had the dog with us but the whole place was great. The room was amazing
Stayed 3 nights in Aug 2022

10/10 Excellent

Kuni H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living museum
It was an amazing place. I felt as if I were staying in a well appointed museum. The old red brick dominated the interior of the hotel. The building was obviously old but it was meticulously and lovingly renovated. The walls were red, dry and clean. Hallways were spacious with high ceilings. My room was clean and modern. The location was also good. It was in a quiet corner of the city, very good to take a stroll, and yet it was in a walking distance from the city center.
Stayed 3 nights in Jul 2022