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Reviews of The Historic Gatlinburg Inn

2.5 out of 5
The Historic Gatlinburg Inn
755 Parkway, Gatlinburg, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1000 reviews" "
Rating 8 - Good. 259 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oldest motel in Gatlinburg. Full of history, great location. Great Breakfast.
Stayed 1 night in May 2024
Response from Gary Bailey, General Manager on 20 May 2024
Thanks for staying with us!

10/10 Excellent

Laura, Kingston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Gary Bailey, General Manager on 17 May 2024
Thank you! So glad that you enjoyed your stay!

10/10 Excellent

macneil, cincinnati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice historic property. Loved the charm. It is set back but right on the main drag. Walk to everything.
Stayed 3 nights in May 2024
Response from Gary Bailey, General Manager on 16 May 2024
So glad you enjoyed your stay! Hurry back to see us!

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed the historic inn! The staff were very helpful and the setting was perfect.
Stayed 1 night in May 2024
Response from Gary Bailey, General Manager on 15 May 2024
Thanks so much! We look forward to next time!

10/10 Excellent

Linda, Chuckey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff at front desk. Very comfortable bed and awesome breakfast.
Stayed 1 night in May 2024
Response from Gary Bailey, General Manager on 13 May 2024
Thank you so much. Hurry back to see us!

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd stay here and absolutely love it! Clean and nice nothing fancy but can walk to everywhere in town. Front desk staff are friendly and helpful. Free breakfast too!
Stayed 1 night in May 2024
Response from Gary Bailey, General Manager on 7 May 2024
Thank you so much! We look forward to next time!

10/10 Excellent

Debbie

Travelled with group
The hospitality, ambiance and location could not have been better. Nothing much else to say, except thanks for making our visit so enjoyable.
Stayed 4 nights in May 2024
Response from Gary Bailey, General Manager on 7 May 2024
Thank you for staying with us! Hurry back!

10/10 Excellent

SAMANTHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort in the heart of everything.
Stayed 1 night in May 2024
Response from Gary Bailey, General Manager on 6 May 2024
Thanks so much!

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Gary Bailey, General Manager on 7 May 2024
Thank you!

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The people were nice. The property is old and has a musty smell, it's clean but has been around since 1937. The room was clean but strangely didn't have a refrigerator, microwave or lamp. The room that we stayed in was across the river from the Mysterious Mansion. The mansion played very loud cult type music from 3 PM until 10 PM. This made our patio unacceptable during this time period. There's central heat and air that works very well. The bathroom was nicely renovated, clean and functional. Breakfast was included with the room. Great job.
Stayed 2 nights in Apr 2024
Response from Gary Bailey, General Manager on 6 May 2024
Thank you so much for being our guest, we appreciate you very much. We do offer refrigerators and microwaves in our specialty rooms/suites but unfortunately we are limited on power and aren't currently able to have them throughout the hotel. Hopefully someday!

10/10 Excellent

Brandi

Stayed 2 nights in Apr 2024
Response from Gary Bailey, General Manager on 28 May 2024
Thanks for being our guest! Hurry back!

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service
Best location on the strip. Free breakfast has hot items. Staff is welcoming and friendly.
Stayed 2 nights in Apr 2024
Response from Gary Bailey, General Manager on 6 May 2024
Thanks! So glad that you enjoyed your stay!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful Staff. Great breakfast. Historical.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, service was excellent. The breakfast was very fresh and good. Location was very good as well.
Stayed 2 nights in Apr 2024
Response from Gary Bailey, General Manager on 1 May 2024
Thank you! Hurry back to see us!

8/10 Good

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for the entrance to the Smokies! Enjoyed restaurants like Calhoun’s, as well as the Smoky Mountain Brewery that were walkable from the inn. The breakfast that was included was great (eggs, bacon, biscuits, homefries, coffee, juice, etc.). Room was very clean with a comfortable bed and clean bathroom. What is keeping me from giving a five star review was that the younger male employees at the desks were not the most friendly upon check-in and walking into the inn later at evening/night (5 -10pm). The women running the desk in the daytime hours were delightful. Overall, would stay again due to proximity to the park.
Stayed 2 nights in Apr 2024
Response from Gary Bailey, General Manager on 29 Apr 2024
Thanks so much for staying with us on your recent visit to Gatlinburg. We appreciate you very much. I will definitely address your concerns. Hurry back to see us!

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. Breakfast was delicious. In the heart of gatlinburg which made town accessible by foot. A historical gem.
Stayed 2 nights in Apr 2024
Response from Gary Bailey, General Manager on 26 Apr 2024
Thank you, so glad that you enjoyed your stay! We look forward to your next visit!

8/10 Good

Richard and Vickie

Travelled with family
It was very vintage but clean. Breakfast was delicious.
Stayed 2 nights in Apr 2024
Response from Gary Bailey, General Manager on 25 Apr 2024
Thank you!

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Classic hotel. Will stay again.
Stayed 2 nights in Apr 2024
Response from Gary Bailey, General Manager on 25 Apr 2024
Thanks so much! We look forward to your next visit!

8/10 Good

Harry

Travelled with family
Disliked: Property conditions & facilities
This was my first time staying in a “historic” hotel. Maybe my expectations were too high, but the room seemed to be unchanged from when the hotel was built in 1937. The bed was comfortable but the furnishings in general were old and smelly. I think they could make major updates to the facility without diminishing the historic nature of the hotel.
Stayed 1 night in Apr 2024
Response from Gary Bailey, General Manager on 29 Apr 2024
Thanks so much for being our guest, we appreciate you very much. The Inn has undergone extensive remodeling over the last 10 years offering all of the modern day conveniences. The carpeting and draperies were all updated and are due to be updated again very soon. The furnishings however are in place by design and won't be going away any time soon. All of our furniture is hard rock maple so I'm not quite sure how it could be "smelly"?

10/10 Excellent

Shellby

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great breakfast. Perfect location
Stayed 3 nights in Apr 2024
Response from Gary Bailey, General Manager on 23 Apr 2024
Thank you so much! Hurry back for a visit!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the older atmosphere and didn't dislike much
Stayed 2 nights in Apr 2024
Response from Gary Bailey, General Manager on 22 Apr 2024
So glad that you enjoyed your stay. Thanks so much!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay, close to the center of town yet quiet. The front porch and rocking chairs on the balconies added to the charm!
Stayed 1 night in Apr 2024
Response from Gary Bailey, General Manager on 18 Apr 2024
So glad that you enjoyed your stay! Hurry back to see us!

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Historic Gatlinburg Inn was great. The hotel’s location was excellent for exploring Gatlinburg and the staff were very welcoming. Excellent peanut butter cookies to snack on and a tasty breakfast!
Stayed 1 night in Apr 2024
Response from Gary Bailey, General Manager on 15 Apr 2024
So glad that you enjoyed your stay. Hurry back to see us!

8/10 Good

James, Garner

Travelled with family
Liked: Cleanliness, staff & service
Overall a very good place. Great staff in a great area. Breakfast was phenomenal. Great choices, even for our daughter who is gluten and dairy free. The bathrooms must have been recently remodeled and they are great. The only downside is the carpeting in the rooms are bad. They need removed and replaced with some sort of laminate. Also, the beds are firm. Not comfortable after the first night. I'd recommend however because the pluses definitely outweigh the few negatives.
Stayed 3 nights in Apr 2024
Response from Gary Bailey, General Manager on 13 Apr 2024
Thanks so much for staying with us!

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean large rooms. Great breakfast. Great parking.
Stayed 2 nights in Mar 2024
Response from Gary Bailey, General Manager on 8 Apr 2024
Thanks so much. We enjoyed having you as our guest. Hurry back!

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and classic hotel.
Stayed 2 nights in Mar 2024
Response from Gary Bailey, General Manager on 8 Apr 2024
Thank you!

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Gary Bailey, General Manager on 5 Apr 2024
Thanks so much for staying with us!

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay overnight and explore Gatlinburg
Stayed 1 night in Mar 2024
Response from Gary Bailey, General Manager on 1 Apr 2024
Thank so much!

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but very clean. The employees are very kind and it is a great location!
Stayed 1 night in Mar 2024
Response from Gary Bailey, General Manager on 1 Apr 2024
So glad that you enjoyed your stay. Hurry back to see us!

8/10 Good

Alfredo

Liked: Cleanliness, staff & service
I did not like…,you can hear the noise outside while you are in your room. Breakfast was superb
Stayed 1 night in Mar 2024
Response from Gary Bailey, General Manager on 28 Mar 2024
Thanks for staying with us!

6/10 Okay

Rick

Stayed 3 nights in Mar 2024
Response from Gary Bailey, General Manager on 26 Mar 2024
Thanks so much for staying with us!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff never have issues here.
Stayed 2 nights in Mar 2024
Response from Gary Bailey, General Manager on 19 Mar 2024
So glad that you always enjoy your stay! Hurry back to see us!

10/10 Excellent

Rowdie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the History. Great location.
Stayed 1 night in Mar 2024
Response from Gary Bailey, General Manager on 18 Mar 2024
Thank you! Come back to see us as soon as you can!

10/10 Excellent

Nate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd year in a row we’ve chosen this place to stay and the price and quality has remained the same. There’s no better nor convenient place to stay in the middle of a busy Gatlinburg.
Stayed 2 nights in Mar 2024
Response from Gary Bailey, General Manager on 18 Mar 2024
Thank you so much! We look forward to next time!

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast each morning was amazing. It was a little noisy each morning.
Stayed 2 nights in Mar 2024
Response from Gary Bailey, General Manager on 18 Mar 2024
We appreciate you being our guest!

10/10 Excellent

Brian, Aiken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like old-world charm with modern amenities this is for you. And then there’s the super friendly and helpful staff, and the convenient location right downtown. Perfect for a visit to Gatlinburg.
Stayed 2 nights in Mar 2024
Response from Gary Bailey, General Manager on 18 Mar 2024
So glad that you enjoyed your stay! Hurry back to see us!

8/10 Good

Cheryl, Waukesha

Travelled with family
Liked: Staff & service, property conditions & facilities
Not up to our comfort l vel
Stayed 1 night in Mar 2024
Response from Gary Bailey, General Manager on 18 Mar 2024
Thanks for staying with us!

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend this place
Stayed 3 nights in Mar 2024
Response from Gary Bailey, General Manager on 15 Mar 2024
Thanks so much! Hurry back to see us!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I fully enjoyed my stay at this historic hotel - and the best (free) full breakfast EVER!!
Stayed 1 night in Mar 2024
Response from Gary Bailey, General Manager on 12 Mar 2024
So glad that you enjoyed your stay. Hurry back to see us!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! We will definitely be back!!
Stayed 3 nights in Mar 2024
Response from Gary Bailey, General Manager on 12 Mar 2024
Thank you! We look forward to next time!

10/10 Excellent

christy, Madisonville

Travelled with partner
Love the proximity to all the downtown fun! Love the history of the hotel and finding out who famous has stayed in your room. Staff are always friendly and welcoming. Can’t wait for my next stay!
Stayed 3 nights in Mar 2024
Response from Gary Bailey, General Manager on 11 Mar 2024
Thanks so much! We look forward to next time!

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed the history of the hotel and would definitely return
Stayed 1 night in Mar 2024
Response from Gary Bailey, General Manager on 6 Mar 2024
Thanks so much! We look forward to your next visit!

8/10 Good

Kendra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I just wish they had a mini fridge in the room so we could kept our drinks cold. Other than that, it was a great trip.
Stayed 2 nights in Feb 2024
Response from Gary Bailey, General Manager on 26 Feb 2024
Thanks so much for being our guest, we greatly appreciate you! We do offer refrigerators and microwaves in our specialty rooms/suites but unfortunately available power keeps us from having them throughout the hotel. Hopefully soon!

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very historical hotel right in the middle of gatlinburg where all the shops are
Stayed 1 night in Feb 2024
Response from Gary Bailey, General Manager on 26 Feb 2024
Very glad that you enjoyed your stay! We look forward to your next visit!

8/10 Good

Katie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! I would definitely recommend. The hotel was very clean and the staff was wonderful. I would have to say that the rooms could use a bit of updating. I think keeping the vibe of the oldest hotel in Gatlinburg is great, but a furniture reboot could be done while keeping the vibe. The parking lot in the front of the hotel is horrible. It’s incredibly tight if you are driving anything bigger than a car or compact suv. I believe it should be required that all full size suvs, vans, etc be parking in the back. Otherwise, this was a wonderful stay!
Stayed 2 nights in Dec 2023
Response from Gary Bailey, General Manager on 16 Feb 2024
Thanks so much, so glad that you enjoyed your stay. We look forward to your next visit!

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time I absolutely love this place
Stayed 1 night in Feb 2024
Response from Gary Bailey, General Manager on 15 Feb 2024
Thanks so much! We look forward to your next visit!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Nice people!
Stayed 1 night in Feb 2024
Response from Gary Bailey, General Manager on 14 Feb 2024
Thanks so much, so glad that you enjoyed your stay! Hurry back to see us!

10/10 Excellent

Ramona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast. Parking was free and easy.
Stayed 1 night in Feb 2024
Response from Gary Bailey, General Manager on 13 Feb 2024
Thank you! Hurry back to see us!

8/10 Good

Missy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed here twice because the location is ideal and the staff is wonderful. We realize that the goal is to appreciate the history of the property and absolutely do appreciate the lobby and common areas. The rooms however do need updating. The 70's paneling is not original to the property and the smell in the rooms is overwhelming. We kept our balcony door open while in the room but still suffered from headaches due to the smell. The bathrooms were updated and are very nice. It would benefit the ratings if the bedroom spaces were as well.
Stayed 2 nights in Feb 2024
Response from Gary Bailey, General Manager on 13 Feb 2024
Thanks so much for staying with us, we greatly appreciate you! Not sure what smell you may have encountered. All of the carpets and draperies have been recently cleaned and refreshed so I would be interested to know more. Also, we are a historic property and our decor and furnishings are in place by design and we aren't likely to change them any time soon. We do appreciate your feedback and hope to see you on your next visit to Gatlinburg.

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never had to drive once. Could go play, eat, and drink and still make it back to my hotel. Great location and staff. Definitely one of the only places I'd stay at in the Gatlinburg.
Stayed 2 nights in Feb 2024
Response from Gary Bailey, General Manager on 12 Feb 2024
Very glad that you enjoyed your stay. Hurry back to see us!